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Shangri-La Hotel Haikou

130 reviews
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Traveller (82)
Room & Suite (9)
Dining (6)
Overview
  • Excellent69%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“shang palace”(4 reviews)
“club room”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Shangri-La Hotel Haikou
Special Offer: Book Direct and Save
Hotel deals
Contact Info
Name/address in local language
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Reviews (130)Write a Review
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All reviewsshang palaceclub roomchinese restaurantroom service isseparate buildingexcellent hotelbreakfast servicerelaxing staybreakfast and dinnerrestaurant staffon dutygood sizekoolmirandataxifacilitiesairport
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1 - 5 of 55 reviews
Reviewed 1 week ago via mobile

This is a sumptuous grand hotel befitting the name of Shangri-la, from my huge, clean, tastefully decorated room to equally large and well appointed public areas. The footprint of the hotel is that of a wide "U" with all rooms having some seaview and overlooking...More

Thank lonestar64
Response from HappyWang2015, Director of Communications at Shangri-La Hotel HaikouResponded 6 days ago

Thank you very much for your visit with us recently, and taking the time to share your experience with us. Your heartwarming review is a great motivation for us to work harder towards delivering a wonderful experience to all of our guests. Thank you very...More

Reviewed 22 July 2017 via mobile

We spent 4 nights here and had a great time. The room was on the 7th floor with a good view of the sea and hotel grounds. Good choice of food at breakfast and also good in-room dining. Staff are friendly and try to help...More

2  Thank Dennis V
Response from HappyWang2015, Director of Communications at Shangri-La Hotel HaikouResponded 26 July 2017

Dear Dennis V, Thank you very much for your visit with us recently, and taking the time to share you experience with us. Your heartwarming review is a great motivation for us to work harder towards delivering a wonderful experience to all of our guests....More

Reviewed 24 June 2017

Wonderful design for a beach resort. lovely room interior and magnificent lobby, though the hotel has opened for quite a long time, the facilities are still top of the line. The front desk is every welcoming and efficient with good members recognition. The breakfast is...More

Thank TimGiotia_Ren
Response from HappyWang2015, Director of Communications at Shangri-La Hotel HaikouResponded 26 June 2017

Dear TimGiotia_Ren, Thank you very much for your recent visit with us, we truly appreciate you taking the time to share your experience on Tripadvisor. Thanks for your kind compliments regarding our facilities, and I have addressed your valuable comments with our Food and Beverage...More

Reviewed 24 May 2017

A sudden business trip brought me to Shangri-la Haikou, a great surprise that the room have such a great sea view, it's great to relax myself in the balcony. The receptionist are friendly to assist my check-in and the staff in concierge are friendly to...More

Thank elainew_20
Response from HappyWang2015, Public Relations Manager at Shangri-La Hotel HaikouResponded 20 June 2017

Dear Elainew, Thank you very much for staying with us at Shangri-La hotel, Haikou. We highly appreciate that you took the time to share your experience in Trip Advisor community. Your heartwarming review is a great motivation for us to work harder towards delivering a...More

Reviewed 23 April 2017

Pleasant place with friendly hotel staff. We felt genuinely welcomed throughout our stay. Our checked in bags did not arrive with us. When the GM knew of our predicament, he immediately made arrangements for a mini travel bag containing personal toiletries and inner wear, etc.plus...More

Review collected in partnership with shangri-la.com
1  Thank Esther B
Response from HappyWang2015, Public Relations Manager at Shangri-La Hotel HaikouResponded 26 April 2017

Dear Esther B, Thank you very much for staying with us at Shangri-La hotel, Haikou. We highly appreciate that you took the time to share your experience in Trip Advisor community. Your heartwarming review is a great motivation for us to work harder towards delivering...More

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Traveller (82)
Room & Suite (9)
Dining (6)
Pool & Beach (2)
Hotel & Grounds (84)
Business Centre & Event Rooms (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Beachfront
Restaurant
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Meeting Rooms
Children Activities (Kid / Family Friendly)
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Spa
Outdoor pool
Tennis Court
Details
Price range
USD 104 - USD 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Haikou
#3 Luxury Hotel in Haikou
#3 Spa Hotel in Haikou
#7 Best Value Hotel in Haikou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 104 - USD 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Haikou
#3 Luxury Hotel in Haikou
#3 Spa Hotel in Haikou
#7 Best Value Hotel in Haikou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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