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Shangri-La Hotel Haikou

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Traveller (208)
Room & Suite (12)
Dining (6)
Overview
  • Excellent90%
  • Very good6%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“cafe kool”(6 reviews)
“shang palace”(3 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
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Rooms
30 Sep.1 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (451)
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68 results
Traveller rating
35
19
9
4
1
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Time of year
LanguageEnglish
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35
19
9
4
1
Show reviews that mention
All reviewscafe koolshang palacechinese restaurantroom service isseaside resortseparate buildingnice roombreakfast servicebeautiful hotelrestaurant staffon dutygood sizefacilitiespoolsenglishretreatconcierge
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1 - 5 of 68 reviews
Reviewed 1 week ago via mobile

Big thanks for all the team for they greet service during our stay any family and I enjoyed a lot, my son love the hotel and the team , your management has train you well to provide this greet service. I would like to thank...More

1  Thank MB M
Response from HappyWang2015, Public Relations Manager at Shangri-La Hotel HaikouResponded 6 days ago

Thank you very much for your visit with us recently, and taking the time to share you experience with us. Your heartwarming review is a great motivation for us to work harder towards delivering a wonderful experience to all of our guests. We are so...More

Reviewed 1 week ago via mobile

This was my second stay at a Shangri-la venue (the first being Sydney) and I was very impressed. I stayed for a few days and got to enjoy a number of the services here. Upon arrival the staff were very friendly and attentive. I was...More

Thank Ehranjade
Response from HappyWang2015, Public Relations Manager at Shangri-La Hotel HaikouResponded 6 days ago

Thank you very much for your visit with us recently, and taking the time to share you experience with us. Your heartwarming review is a great motivation for us to work harder towards delivering a wonderful experience to all of our guests.Our team is extremely...More

Reviewed 3 weeks ago via mobile

Perfect hotel on this beautiful & clean island. Shangrila Hotel was the perfect decision for us with its amazing service, food & views. Hotel design is stunning and we were shocked with the affordability. Highly recommend this whether it be leisure or businessMore

Thank Alex B
Response from HappyWang2015, 公关经理 at Shangri-La Hotel HaikouResponded 3 weeks ago

Thank you very much for your visit with us recently, and taking the time to share you experience with us. Your heartwarming review is a great motivation for us to work harder towards delivering a wonderful experience to all of our guests. Our team is...More

Reviewed 4 weeks ago via mobile

Excellent beachfront hôtel! Thanks for thé gréât service and welcome drop thé réception team. Anna was kind and warm. We dont havé Many chance to visit haikou often but if we come back, we will definitely chose thé shangri la again.More

Thank Déborah B
Response from HappyWang2015, Public Relations Manager at Shangri-La Hotel HaikouResponded 3 weeks ago

Dear Guest, Thank you so much for staying with us at Shangri-La Hotel, Haikou and taking the time to share your experience with us. Our team is extremely honored as we have been able to make you a memorable and satisfied stay. Your kind comments...More

Reviewed 5 weeks ago via mobile

Shangri-La Haikou us a gréât hôtel. Home away from home. Thanks to thé gréât welcome by Bob ! Hé hélped us find directions. The city is Nice, hôtel location by thé beach with à Nice pool to relax. Chi spa of high quality, as in...More

Thank Arthur M
Response from HappyWang2015, Public Relations Manager at Shangri-La Hotel HaikouResponded 4 weeks ago

Dear Arthur, Thank you very much for your visit with us recently, and taking the time to share you experience with us. Your heartwarming review is a great motivation for us to work harder towards delivering a wonderful experience to all of our guests. Thank...More

View more reviews
About
Description
Lying off the coast of the Qiongzhou Strait, the hotel is a paradise that features the ocean extending to the blue sky, the sea breeze, soft sands and sunshine. The ideal location also makes it the finest hotel for ...More business travellers. The hotel is adjacent to the Hainan International Exhibition Centre and the Haikou Municipal Government office. An internationally renowned golf course and scenic coastal park are just steps away. It takes only 45 minutes to get to the Haikou Meilan International Airport and 10 minutes to get to the train station.The hotel has 337 spacious rooms and suites. Almost of the guestrooms feature an ocean and garden view. Guestrooms have a spacious cloakroom, a separate shower room with rain shower and a 40-inch LED television, and the balcony with rattan furniture makes the guestroom more relaxing and comfortable. Guests can take a rest on the balcony and have a cup of hot tea or coffee with the family while listening to the waves and enjoying the sea breeze, and the beautiful sunset offers an unforgettable Haikou experience.Guests staying on the Horizon Club floors – from the seventh to the ninth floors – enjoy a higher standard of accommodation with personalised service and a host of exclusive privileges and amenities. These include private check-in and check-out at the Horizon Club Lounge on the 10th floor, check-out as late as 6 p.m. (subject to room availability), buffet breakfast, evening cocktails and hors d’oeuvres in the Horizon Club Lounge during daytime hours, suit pressing upon arrival and a daily international newspaper.There are three dining places that are in service now--- Shang Palace, the one of the signature restaurants of the Shangri-La Group; cafe Kool, a place that can experience more than 180 kinds of delicious cuisines from all over the world; Lobby Lounge provides fine wines, cocktails, snacks, coffee and freshly squeezed fruit juice. The Health Club situated on basement floor one, offers a range of health solutions that includes a gymnasium, an aerobics room, Jacuzzi, a 25-metre indoor swimming pool, steam rooms and table tennis facilities. The fully equipped gymnasium provides the optimum space for bodybuilding and has a range of free weight equipment to complement each workout. Thanks to the dormant volcanic clusters located on the outskirts of Haikou, the hotel has three hot spring pools with hot spring water. After swimming in the 790-square-metre outdoor irregular arc-shaped swimming pool, guests can rest on the chaise longues under umbrellas, or take a dip in the hot spring pool.Soon-to-open facilities: Chi, The Spa at Shangri-La, outdoor tennis court, Italian restaurant Sirena, seaside wedding chapel and the Grand Villa with seven rooms and suites. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Beachfront
Restaurant
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
On the Beach
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
On the Beach
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
337
Price range
USD 83 - USD 152 (Based on Average Rates for a Standard Room)
Also Known As
Shangri-La Hotel Haikou Hainan, China
Location
China > Hainan > Haikou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
On the Beach
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
337
Price range
USD 83 - USD 152 (Based on Average Rates for a Standard Room)
Also Known As
Shangri-La Hotel Haikou Hainan, China
Location
China > Hainan > Haikou
Photos
Traveller (208)
Room & Suite (12)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Nearby
Nearby HotelsSee all 753 hotels in Haikou
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Days Hotel and Suites Shimei Bay
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Sheraton Haikou Hotel
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Nearby RestaurantsSee all 339 restaurants in Haikou
Sirena Restaurant (Shangri-La Haikou Hotel)
16 reviews
.14 km away
Simple Yummy(Yuanda)
2 reviews
1.59 km away
FuShan Cafe (XiHai An)
2.11 km away
Hai Chuan Ge Shi Fu
9.90 km away
Nearby AttractionsSee all 106 attractions in Haikou
Jiari Beach
92 reviews
6.03 km away
Zhongtianxing Holiday Beach Recreational Vehicle Camp
6 reviews
4.85 km away
Xixiu Beach Park
8 reviews
7.75 km away
Hainan West Coast Golf Course
7 reviews
4.32 km away
Questions & Answers
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Raver19
18 December 2015|
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Response from Notrac | Reviewed this property |
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Room Tips
"no difference between deluxe and premier rooms except price"
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"Book the club room to get a better service."
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"pool view is best"
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"The best hotel in Haikou…"
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