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Kempinski Hotel Shenzhen

747 reviews
#32 of 2,865 Hotels in Shenzhen
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Traveller (214)
Room & Suite (73)
Dining (9)
Overview
  • Excellent40%
  • Very good48%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“coastal city”(18 reviews)
“business trip”(18 reviews)
“great hotel”(18 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (747)Write a Review
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109
80
27
9
5
Show reviews that mention
All reviewscoastal citybusiness tripgreat hotelnanshan districtmetro stationbreakfast buffetcomfortable bedother hotelsindoor poolexecutive floorroom servicemy colleaguechinese restaurantnice roomsenjoyed my stayshoppinglobby
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1 - 5 of 230 reviews
Reviewed 1 week ago

First time I visited, I just enjoyed the restaurant which was absolutely excellent. I then have stayed a couple of times and enjoyed immensely. Very good service and friendly staff. Large breakfast and good variety.

Thank Johan Ö
Response from Catherine L, Manager at Kempinski Hotel ShenzhenResponded 1 week ago

Many thanks for your valued patronage and we look forward to welcoming you once again to the Kempinski Hotel Shenzhen. With many thanks and best personal regards

Reviewed 2 weeks ago

Wonderful experience and nice stay. Very good location near by shopping mall. It is located at happening place. For Indian visitor there is Indian restaurant just 500 meters away. Rooms are good, spacious and quiet. Hotel ambience is very good. I stayed here for 3...More

Thank Mukesh K
Response from LynnXiao, Public Relations Manager at Kempinski Hotel ShenzhenResponded 1 week ago

Dear valued guest, It was indeed our pleasure to have you stay with us during your recent visit to Shenzhen and we thank you for choosing the Kempinski Hotel Shenzhen as your preferred choice of accommodation in this vibrant city. Many thanks for your valued...More

Reviewed 14 January 2018 via mobile

Vast, old-fashioned lobby with plenty of dark woods, chandeliers and wasted space. Bedroom decor also traditional. It all seems out of sync with the contemporary, high tech style of Shenzhen. Breakfast buffet ok.More

Thank spencerusa
Response from LynnXiao, Public Relations Manager at Kempinski Hotel ShenzhenResponded 5 weeks ago

Dear Valued Guest, I wish to take this opportunity to thank you for your time to share with us your valued comments and suggestions which are truly appreciated. Many thanks for your valued patronage and we look forward to welcoming you once again. Best regards,...More

Reviewed 28 December 2017

I had a great experience staying in this hotel for 2 weeks. Located near to Houhai subway station and Coastal City Mall. Hotel attendant that cleaned my room (Candie) was helpful too. I took a direct shuttle at RMB200 from the hotel to HKIA with...More

Thank Thong Y
Response from LynnXiao, Public Relations Manager at Kempinski Hotel ShenzhenResponded 2 January 2018

Dear Valued Guest, Thank you for choosing the Kempinski Hotel Shenzhen as your preferred choice of accommodation in this vibrant city. We are sincerely pleased that you were content with our services and we look forward to welcoming you once again. Best regards, Lynn Xiao

Reviewed 27 December 2017 via mobile

Been here one night, so I’ll just report for what it was my time staying. Got a suite, which was gorgeous (if u like this style), and didn’t bother to take pics as basically what u see from the ones taken fron previous travelers, is...More

Thank Cristiano G
Response from LynnXiao, Public Relations Manager at Kempinski Hotel ShenzhenResponded 2 January 2018

Dear Valued Guest, Thank you very much for choosing the Kempinski Hotel Shenzhen in this vibrant city. Your kind comments therein are truly appreciated and we would like to take this opportunity to convey our most sincere apologies for the unpleasant experience you encountered this...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 148 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Shenzhen
#20 Spa Hotel in Shenzhen
#31 Luxury Hotel in Shenzhen
#52 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
USD 148 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Shenzhen
#20 Spa Hotel in Shenzhen
#31 Luxury Hotel in Shenzhen
#52 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (214)
Room & Suite (73)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Malthouse65
23 January 2017|
AnswerShow all 2 answers
Response from Dave R | Reviewed this property |
+86 755 8888 8888
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Votes
Room Tips
"Ask to alott your room on higher floors and way area facing."
Read review
"The rooms are good in size, but you have to pay for extra bed."
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"Get room with bay view"
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"Wide range of food nearby"
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