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Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel

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No. 3018 Nanhu Road, Luohu District, Shenzhen 518001 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1504)
360
Panoramas (41)
Dining (429)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 3,266 hotels in Shenzhen
Location
Cleanliness
Service
Value
Travellers' Choice
Crowne Plaza Hotel & Suites Landmark Shenzhen is strategically located in the heart of Luohu district,Shenzhen, you are able to walk out the door into the heart of Shenzhen’s bustling Luohu commercial and shopping district,where it is also easy to seek peace and quietness in noisy surroundings. What's more,we offer a first class selection of restaurant and bar venues,as well as range of recreational facilities that add to the quality of your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
Chinese
4650Reviews12Q+A100Room tips
Traveller rating
  • 4,270
  • 300
  • 59
  • 8
  • 19
Time of year
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Popular mentions
Jmac-sanjose wrote a review Sept 2021
Austin, Texas4 contributions1 helpful vote
There are many good hotels to choose from but the value and quality of the service make the Crowne Plaza my choice. It is service by capable and caring staff like Ann that makes a world of difference in a long business journey a bit better.
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Review collected in partnership with 单个酒店
Date of stay: September 2021Trip type: Travelled on business
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Response from L Paul, 业主 at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel
Responded 22 Sept 2021
Dear Jmac-sanjose, Thank you for choosing to stay with us recently ! We are very thrilled to know that you had a great stay and your compliments on our service are much appreciated. It is our utmost pleasure to know that our staff Ann had brought impressive service to you. Your compliments will be shared with our team and surely she will be properly recognized for her great service. As the world adjusts to new travel norms and expectations, at IHG we’re enhancing the experience our hotel guests by redefining cleanliness and supporting wellbeing throughout their stay. Our IHG Clean Promise is to ensure that our hotels provide a safe and clean environment for you our guest. We look forward to welcoming you back in the near future! Sincerely, Paul Lee General Manger
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Alba wrote a review June 2021
1 contribution
一个人来旅行。结束了,来到这个酒店,想好好睡睡觉,好好吃饭,逛逛东门什么的。我记得我一进门,工作人员很主动跑来开门,我很重的行李,他主动帮我拿着,辛苦他了。然后他就很主动引导我去办手续,带我去房间,服务很满意 ,很舒服让我一个人,睡得很饱,人很不错,我记住你了,rambo,记住你的名字,我决定下次还来! It was an unforgettable experience in Crowne Plaza! I travelled by my own, and I was getting sleepy while arrived there. The stuff Rambo was enthusiastic: he as a hall-porter opened the door and took my heavy league for me. Then, he told me how to check in and then get me there my hotel room. I enjoyed my own night that day in the hotel. It was literally nice of him Rambo. I will not hesitate to come again next time.
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Date of stay: June 2021Trip type: Travelled solo
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Response from L Paul, 业主 at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel
Responded 29 June 2021
尊敬的Alba123456778:非常感谢您选择下榻深圳富苑皇冠假日套房酒店并在猫途鹰网站给予我们五星好评。我们十分高兴看到您对酒店员工服务的高度肯定与称赞,让我们倍感荣幸。在IHG,我们通过“洲全”清洁计划,重新定义酒店的清洁标准,旨在确保您及每一位IHG客人从入住到离店,全程享有更清洁更安全的住宿体验,标准升级,安心“洲全”。我们由衷地期待您的再次下榻,祝您生活愉快! 诚挚敬意 李志强 总经理
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Jack Li wrote a review June 2021
1 contribution
I choose Shenzhen Crowne Plaza Suites Lanark this time. The lobby of the hotel is not big, but the epidemic prevention and control is done very well. Front desk and concierge service are good. Especially the manager Toby Wang of Front Office. I will come back again next time.
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Review collected in partnership with 单个酒店
Date of stay: June 2021Trip type: Travelled on business
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Response from L Paul, 业主 at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel
Responded 10 June 2021
Dear Tresseali916, Thank you for choosing to stay with us recently ! We are very delighted to know that you have enjoyed your stay and your comliments on our epidemic prevention and staff service are highly appreciated. As the world adjusts to new travel norms and expectations, at IHG we’re enhancing the experience our hotel guests by redefining cleanliness and supporting wellbeing throughout their stay. Our IHG Clean Promise is to ensure that our hotels provide a safe and clean environment for you our guest. We look forward to welcoming you back in the near future! Sincerely, Paul Lee General Manger
Read more
Keith wrote a review Dec 2020
1 contribution
The stay overall was very satisfactory and enjoyable,those has a great location but one thing that could be improved is that the the mattress was slightly hard and the pillow was a bit collapsing. The service was excellent by 李诗明(Olivia)
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Date of stay: December 2020Trip type: Travelled with family
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Response from L Paul, 业主 at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel
Responded 21 Dec 2020
Dear LandoNando99, Thank you for choosing Crowne Plaza Hotel & Suites Landmark Shenzhen and taking the time to share your valuable staying experience with us. We are very delighted to know that you have a enjoyable stay with us and your compliments on our location and staff service are highly appreciated. Your feedback will be shared with our team to continue to inspire and motivate them to deliver exceptional customer service. Meanwhile, we understand and apologize for the inconvenience caused by the beddings. As an international branded hotel, we will continue to upgrade our products to improve guest satisfaction. We look forward to welcoming you back in the near future ! Paul Lee General Manager
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Glenn V wrote a review Sept 2020
Foshan, China4 contributions
I have stayed at the Landmark Crown Plaza in Shenzhen, China, many times over the last year. I have always been greeted by name. I must mention Toby Wang, who has assisted me with various issues. He and the staff go out of their way to help. I highly recommend this hotel if you are staying in the Shenzhen area of Luohu.
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Date of stay: August 2020Trip type: Travelled with friends
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Response from L Paul, 业主 at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel
Responded 2 Sept 2020
Dear Glenn: Thank you very much for choosing to stay with us. I am very glad to hear that you had a great stay and your compliments on our service are much appreciated. It is my utmost pleasure to know that our staff Toby Wang had brought impressive service to you. I have already shared your compliments with our team and surely he will be properly recognized for his great service. Thank you again for your kind review and we look forward to extending more of our authentic hospitality on your next visit. Sincerely Paul Lee General Manager
Read more
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PRICE RANGE
USD 86 - USD 130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza hotel and suites landmark shenzhen, crowne plaza shenzhen, shenzhen crowne plaza
LOCATION
ChinaGuangdongShenzhenLuohu Port
NUMBER OF ROOMS
312
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Frequently Asked Questions about Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel
Which popular attractions are close to Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Nearby attractions include Dong Men Pedestrian Street (0.4 km), DongMenTing MeiShiCheng (0.3 km), and Jin Guanghua Plaza (0.3 km).
What are some of the property amenities at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Conveniently located restaurants include Haidilao Hot Pot (YouYi Cheng), Tanju (Jin'guanghua), and Brew House All Day Dining.
Are there opportunities to exercise at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel have airport transportation?
Yes, Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Many travellers enjoy visiting Tai Fu Tai Mansion (6.5 km), Tang Chung Ling Ancestral Hall (5.9 km), and Liu Man Shek Tong Ancestral Hall (3.5 km).