We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-la Hotel Shenzhen

Save
Share
Traveller (554)
Room & Suite (254)
Storyboard
Overview
Hotel website
E-mail hotel
East Side, Railway Station, 1002 Jianshe Road, Shenzhen 518001 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Shangri-la Hotel Shenzhen
Special Rate: CNY 890 (RMB)
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (2,606)
Filter reviews
957 results
Traveller rating
491
289
107
48
22
Traveller type
Time of year
LanguageEnglish
More languages
491
289
107
48
22
Show reviews that mention
All reviewshorizon clubchamps bartrain stationcoffee gardenshang palacehorizon roomlo wu shopping centrelobby loungecommercial centretop floorbit datedluohu borderborder crossinghome away from homebusiness tripdim sumconvenient location
FilterEnglish
Updating list...
1 - 5 of 957 reviews
Reviewed 5 days ago via mobile

I have an excellent service from the hotel staff Helen Wang and Weny Liang. They have given the out of my expectation services that make me feel at home. Besides this, I love their warming smile that shown the standard of the hotel.

Review collected in partnership with 单个酒店
Thank yezheyi2014
Hotel's Favourite
Reviewed 12 April 2018

if you are thinking of travelling to Shenzhen for shopping from Hong Kong it is best to make it a couple of days and stay over at the Shangri-La hotel. the staff are great and do anything to help you. It was my friends birthday...More

Thank Catherine C
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 17 April 2018

Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are glad to learn that our convenient location close to Luohu border, service from our colleagues and especially the well prepared birthday cake delighted you....More

Reviewed 1 week ago via mobile

I really feel at home whenever I stay here . the reception and staff at the horizon lounge was excellent and friendly at the breakfast. I really appreciate their warm hospitality and thanks to dayal Singh who help us about traveling and his support ....More

Thank aron v
Reviewed 1 week ago

very comfortable and pleasant stay during my business trips. very conveniently close to the border crossing. making it easy to commute to HK when needed. I continue to stay here for my business trips every 6 months as they are very accommodatingMore

Thank Robert L
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 1 week ago

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your recent stay with us and your compliment is very much appreciated. We are very proud to have made your stay comfortable and looking forward to welcoming you back...More

Reviewed 1 week ago via mobile

The concierge service is more than amazing. Execellent service. Rick and Baron is so helpful and patient, and tried their very best to accommodate my needs. Their warm offer makes my stay in the hotel stunning.More

Review collected in partnership with 单个酒店
1  Thank Kongsheric
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 1 week ago

Dear Kogsheric, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your review. We have passed your good comments to our whole team and Baron、Rick himself from concierge team, which we believe will motivate us keep going to provide a...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 102 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shenzhen
#15 Luxury Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#135 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 102 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shenzhen
#15 Luxury Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#135 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (554)
Room & Suite (254)
Dining (131)
Pool & Beach (9)
Amenities (23)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Emma J
14 October 2017|
AnswerShow all 6 answers
Response from AlanMendy | Reviewed this property |
Rather stay in a hotel in Nanshan . Nanshan is near the ferry not in center of town
0
Votes
janina t
4 August 2017|
Answer
Response from Edwin U | Reviewed this property |
- Luohu shopping mall, walking distance. Near railway station. - KingGlory Mall 500m walking from hotel - DongMen shopping street, also can go walking or take metro to Laojie station.
0
Votes
Google Translation
janina t
4 August 2017|
AnswerShow all 5 answers
Response from TLEAVES27 | Reviewed this property |
If you mean shopping at Lo Wu shopping centre then yes right across street 5 minute walk
0
Votes
Room Tips
"Worth paying a little extra for access to the club lounge."
Read review
"Avoid a room with adjoining door way to the next room. Compromises sound proofing."
Read review
"They all smell like smoking rooms."
Read review
"Luxury hotel at affordable price"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing