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Finding an ideal family-friendly hotel in Shenzhen does not have to be difficult. Welcome to Century Plaza Hotel, a nice option for travellers like you.
Century Plaza Hotel offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.
Given the close proximity of popular landmarks, such as Deng Xiaoping Portrait Square (0.9 mi) and Shenzhen Art Exhibition Center (2.0 mi), guests of Century Plaza Hotel can easily experience some of Shenzhen's most well known attractions.
If you like Asian restaurants, Century Plaza Hotel is conveniently located near Haidilao Hot Pot (YouYi Cheng), Laurel Restaurant (Luoho Branch), and Bollywood Cafe.
Shenzhen is also known for some great science museums, including ErTong KeXueGuan and ShenZhen KeXueGuan, which are not too far from Century Plaza Hotel Shenzhen.
Century Plaza Hotel puts the best of Shenzhen at your fingertips, making your stay both relaxing and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Chinese, Japanese
Location
No.4001 Chunfeng Road, Luohu District, Shenzhen 518001 China
Name/address in local language
Century Plaza Hotel
478 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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We stay here because it's part of the tour. Location is good. Walking distance but pretty far from lou hu market. Near malls and crowded area. The hotel was old , breakfast was bad. No room temperature water, no cold water, only hot water in the breakfast area.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked two nights at the Century Plaza Hotel in Shenzhen during our China trip in March 2006. My mom had previously stayed at the Shangri-La in Shenzhen but after seeing the siginificant price difference bewtween the two and reading some not-so-great reviews on the Shangri-La, I went ahead and gave Century a try.
Location:
Century is located close to the Lowu Railway station. We came on the KCR from Hong Kong, so it was convenient. It's about a 15 minute walk from the station. BEWARE however, that if you do NOT speak Chinese and cannot read it, you will have a bit of difficult time finding the hotel. Call them in advance to get good directions. I did not do this before and had to walk around with my husband for a while before we actually found the hotel. I found it because I remembered the photos from the website. The people are not particularly helpful and a police officer I spoke with in Chinese (I can speak Chinese but did not remember the Chinese name of Century Plaza) did not even know the hotel by it's English name. This was a bit frustrating!!
Hotel The hotel itself is not too bad. The exterior is modern, pretty nice. Check in was relatively quick although they did have some problems finding our booking. The staff was pleasant- spoke basic English, enough to check us in (my husband does not speak Chinese) When they could not find our booking I had to revert to Mandarin to make things go faster. Our room was on the Japanses style floor. The beds are tatami style, low on the ground and hard. The room itself is decent-clean, small but comfortable. The bathroom was also relatively clean. Our package included free internet and we happily used the computer in our room both nights.
Staff There are many bellhops, assistants, concierge throughout the lobby. Most are just overly friendly (for tips), but I had one very negative experience with a particular night staff member that was almost enough to convince me to write a letter to the corporate office. Because I am Asian, they assumed I was a Shenzhen or mainland native and would not allow me to go up to my room on the second night. The employee advised me (in Chinese) as soon as I stepped into the lobby that I was not allowed to "visit" any rooms after 11:00pm. My husband and I had just returned from shopping and I informed him in English that I was a customer at the hotel and from America. Even though I told him this several times he continued to block me from going up to our room. In a nutshell, he basically assumed I was an escort with an American gentleman. Extremely insulting! After arguing sometime with him, I finally spoke with a manager who apologized hesistantly and allowed me back up to my room. In retrospect I can understand that this area deals with heavy prostitution but found it extremely unprofessional that their staff are not trained properly to identify hotel guests. The employee never thought once to simply check my reservation in their system or my passport! This whole incident took about 1 hour and was probably the most negative experience I have had with hotel staff in my travels.
Food There are some restaurants nearby (including one or two Western chains) but going out at night was a bit shady (lots of beggars and wanderers). We opted to eat in the hotel but was not impressed by the food or the price. (We ate at Seasons Resturant). The remainders of our meals were mostly eaten at the LoWu shopping center (also not great, but better priced).
Shenzhen Our main purpose to visit Shenzhen was to do some shopping. We didn't expect much in terms of scenary and were right in doing so. Shenzhen is pretty much your average city with a lot of people traffic. It doesn't have either the brilliant signage of Hong Kong nor the excitement of Times Square. It's rather dreary (just imagine New York, without the lights and entertainment and still a lot of commercial activity.) We had just finished a tour in Beijing filled with historical landmarks and beautiful scenary and immediately saw the contrast between the two cities. We saw many homeless people, women offering "services" and two arguments that apparently broke out because of pickpocketing during the walk from the train station to the hotel. Petty crime did seem to be an issue around this area. We travel frequently and light, so this was not a problem, but new travelers, please be careful of pickpockets!! (This is not just for Shenzhen but all areas when you travel) Definately not a place I would take family or people who are used to resort style traveling. One good point (which is also what made the trip worth it to us) is the shopping! Plenty of cheap stuff to buy although you also have to haggle (we dont mind this) and deal with very aggressive sellers (think of the trading floor on New York Stock Exchange with no boundaries).
One thing I do have to point out is that the next time we go to Shenzhen, we will probably stay at Century Plaza again. The Shangri-la did not impress us much and the price difference is definately not worth it! For an additional 5 minute walk, we saved about 100 USD per night.
Hope this helps anyone going to Shenzhen! Happy Shopping!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed in this hotel in the month of May at the time of Canton Fair.It is actually a 4 star hotel as it claims.Cold reception.The bellboys are rude and die for tips.One of them left my luggage when I refused to pay tip,making me angry.The location is just perfect and the hotel is near the shopping hubs.Getting a taxi is very easy from the hotel. Checkin was smooth and didn't take much time There are many Indian Restaurants like Priyanka right opposite the hotel which was a life saver for a pure vegetarian person like me.The tariff is not too much making it economical.Do avail the Sauna and Steam which are complimentary once during the stay. Overall a nice experience but has to work upon their staff especially the Bell Boys
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Date of stay: April 2015
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip:Take rooms on higher floors.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is my 2nd stay in Century Plaza Hotel. Here are the pros and cons:
Pros: 1. The price and location is excellent. It is located in a commercial district and near Luohu complex and many shopping malls nearby. The price is good too. It is like 3 times lower than Shangrila.
2. The gym is big. You get all the latest gym equipment. The only challenge is getting there which requires you to take the correct lift and navigate through the dark corridors.
3. There are some English channels like Cinemax and MTV.
4. There is a good variety of food with Indian food and Chinese Laurel Restaurant.
5. The vehicle services are quite affordable compared to other hotels.
6. There is a tea wholesaler just behind the hotel. You can buy good tea from the hotel.
Cons
1. The hotel looks old and dated. The furniture is in urgent need of improvement.
2. The wifi is very slow and unreliable.
3. The shower gel is a bit bland.
4. My advice is to skip the food offering. There are better offerings in Shangrila's Shang Palace for around the same price just a short 5 mins walk away.
In conclusion, this is a good value for money hotel for short stays. It does look aged as the hotel is old. But short stays are good as you will probably be away for the whole day. So the old facilities does not matter. For food, try Shang Palace at Shangrila as you will enjoy same quality food at sometimes cheaper price.
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Date of stay: December 2019
Value
Location
Service
Room Tip:Higher floor is better due to noise level.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lousy service at breakfast. We had to leave early for our flight and went into the breakfast area to grab some fruits as the hotel did not give us breakfast boxes to take away. The lady captain at the restaurant refused to let me take any fruits and insisted that we must sit down to have breakfast. Breakfast is already included in our room cost. Think the management has to re-think on this policy
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had at this hotel as was booked by travel agent on a family vacation. Have never seen a worst hotel in the world than this. They call themselves 4star , when i reached there asked my local agent BCTS is this 4 star...he said yes but local 4 star ...this is where the fake story starts. Worst is the room has tea bags but they said no sugar and creamer for Indians. For some of our fellow travellers actually they locked the sugar and creamer in room and said not for you. The breakfast is again racially divided into two zones group breakfast ( for indians) and breakfast for westerners and chinese. The breakfast for indians has nothing Indian on menu . Thr height is when I asked for salt they said they dont have salt. The staff pretends to be not conversant with English and racism is very evident.The only plus is this walkable distance from shopping mall Luhou and DongMen local market. The travel agents are forcing this on to travellers however straongly suggest to avoid being at the hotel ! WORST PLACE, DUBIOUS 4 STAR RATING and PATHETIC SERVICE
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Date of stay: May 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quite impressive of the design of hotel room, is a Japanese style room, well-equipped room. Center of ShenZen, nearby got Shopping Center .but, the hotel food not much varieties.
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Date of stay: March 2005
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for two nights and had a pretty nice yet uneventful stay. Everything works as it should or expected and the hotel serve its purpose for us. No fuss. No frills.
Room was spacious for 2 adults and 1 child. Room temp was actually cold (but can be adjusted) which we welcome as it was still quite hot outside. Our room had a comfortable bed with good sound proofing and black out curtains. Bathroom was clean, good size with strong shower pressure and properly stacked - no issues. Strong free Wi-Fi signal all over the hotel esp. our room.
The breakfast included in our stay was surprisingly not bad at all. There's a variety of Chinese breakfast combined with continental breakfast. I have my favorites here which was the kelp salad, the steamed red bean bun and of course, their fresh hot soy milk. The staff vs. service were a hit and miss. Some were friendly and accommodating; some were just there - one of the head counts in case you need them, I guess. For the most part, they seem to understand and speak English albeit a little. We are a pretty independent traveler so we don't need much hence staffing and service was not focused on nor was it an issue.
Hotel is situated about 10mins walk from the train station. There's also lots of eateries, massage parlor and shops just a walk away. It was raining when we went so that put a drag on our walking plans but the hotel provided us umbrella which was a nice touch.
Overall, though our stay was nothing out of ordinary... I guess, I'll say that this hotel was a little above average. Won't mind staying here again on our next visit.
NOTE: We didn't know this hotel had a pool - just saw photos on here. We would have dip in the pool had we known.
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Date of stay: August 2018
Rooms
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If you cannot afford the Shangri La this hotel is probably your best bet. Half the price and only about 150 metres further from HK border point. Breakfast can be a scrum and avoid 8am -8.30. Food fair but not bad for 59 RMB only. English spoken is adequate and with the exception of a surly young chap at the gym, most of the staff quite friendly. You need to wear a swimming cap in the pool and bring your own towel! Would probably return unless rich enough to move to Shangi la.
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Date of stay: June 2018
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had to stay overnight only but I was already I pressed. The location was very good when you are looking for fastfoods since only a few minutes walk to lots of restaurants especially McDonald's & KFC. It was spacious and worth the money.
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Date of stay: December 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Shenzhen area.
ALSO KNOWN AS
深圳新都酒店, century plaza shenzhen, hotel century plaza, century plaza hotel shenzhen
LOCATION
ChinaGuangdongShenzhenLuohu Port
NUMBER OF ROOMS
400
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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What are some restaurants close to Century Plaza Hotel?
Conveniently located restaurants include 360o Bar, Restaurant and Lounge Shangri-La Hotel Shenzhen, Coffee Garden Shangri-La Hotel Shenzhen, and Shang Palace Shangri-La Hotel Shenzhen.
