We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The St. Regis Shenzhen

Show Prices
#24 of 2,724 Hotels in Shenzhen
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The St. Regis Shenzhen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

251 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The St. Regis Shenzhen
See the most recent reviews
Showing 185: English reviews
Palm Beach Gardens, Florida
Reviewed 2 May 2016

I stayed at this hotel for multiple nights last August (2015) for business and was not impressed. I felt the hotel was cold and impersonal with a lot of personnel running around but lacking the true personal, attentive and sincere service that you'd expect from a St Regis. Since the company I work for has a corporate rate for this...

 Report
Helpful?
Thank styletraveler1967
TheStRegisShenzhen, Executive Office at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you for staying with us at The St. Regis Shenzhen. We highly appreciate your constructive feedback. We apologise for not being able to meet your expectations on this occasion. Your feedback is address with the team. The St. Regis Shenzhen will also ensure that appropriate training is provided to our associates and we will insist in providing...

New York City, New York
Reviewed 30 April 2016

Located in the tallest building in Shenzhen, this hotel offers amazing views of the city and surrounding areas as it is located over 100 floors up. It is also centrally located and is probably the one of the best hotels in the city. Floor to ceiling glass in the bathrooms ensured you felt like you were on the top of...

 Report
Helpful?
Thank RayEl2014
TheStRegisShenzhen, Exwcutive Office at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for sharing your experience on your recent stay with us. We are more than proud to have made your stay pleasant and memorable. Also, thank you very much for your compliment. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We look forward to welcoming...

Seoul, South Korea
Reviewed 26 April 2016

The hotel was amazing and centrally located. All the 76th floor was two story suites and as a SPG platinum member, hotel kindly upgraded me to this fantastic two story suites. Check in should be at 96th floor and the staff was really kind. All the concierge and staff at elevators were very kind too. Happy hour for club room...

 Report
Helpful?
Thank jaykorean
TheStRegisShenzhen, Executive Office at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for sharing your experience on your recent stay with us. We are more than proud to have made your stay a pleasant one. Also, thank you for your compliment regarding our signature butler service. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We look...

UK
Reviewed 25 April 2016

I stayed here over night and had dinner in the restraunt followed by drinks in the bar. I can not fault a single part of the experience except maybe the prices of the drinks in the bar. The room with views all the way over to Hong Kong was fantastic, split level with a living room on the entry level...

 Report
Helpful?
1Thank Jarrad13
TheStRegisShenzhen, Executive Office at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for sharing your experience on your recent stay with us. We are more than proud to have made your stay a pleasant and memorable one. Also, thank you very much for your compliment. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We look forward...

Miami, Florida
Reviewed 21 April 2016 via mobile

The highest building in Shenzhen so far (the higher one is coming up though). The scenes behind the windows are incredible! Interior is supposed to be luxurious but just a little worn off. It was my husbands and mine business trip but we happened to have our 3rd anniversary here and the staff created very romantic atmosphere in our room....

 Report
Helpful?
1Thank Anna P
TheStRegisShenzhen, Executive Office at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for sharing your experience on your recent stay with us. We are more than proud to have made your stay pleasant and memorable. Also, thank you very much for your compliment regarding our service, the guest room and the views. At The St. Regis Shenzhen, every effort will be made to provide you with...

Manama, Bahrain
Reviewed 19 April 2016

This is the tallest building in Shenzhen and located close to KK mall. The reception in 96 floor. The hotel has a very nice health club with a nice indoor swimming pool and Jacuzzi. Mr Paul is an Indian Chef is available in the restaurant which has a variety of beverage and food.

 Report
Helpful?
Thank Ebrahim A
TheStRegisShenzhen, Executive Office at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for choosing The St. Regis Shenzhen! We are more than gland to recieved your kind words and we are very proud to have made your stay a pleasant one. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We look forward to welcoming back in...

London, United Kingdom
Reviewed 25 March 2016

Have stayed there a couple of times and both times had a very enjoyable experience. Recently stayed in a two-storey suite on the 76th floor. The staff are extremely helpful, including your own butler.

 Report
Helpful?
1Thank rjarman0404
TheStRegisShenzhen, Executive Office at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for choosing The St. Regis Shenzhen! We are more than gland to recieved your kind words and we are very proud to have made your stay a pleasant one. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We look forward to welcoming back in...

Chiang Mai, Thailand
Reviewed 13 March 2016

I am an SPG Platinum member and stay mostly in Starwood properties. We recently had two nights at the St. Regis Shenzhen and were so impressed. Wonderful St. Regis butler service throughout our stay. Occupying the high floors, we had wonderful views across Shenzhen and to Hong Kong. Location is perfect, directly above the subway and a great shopping centre....

 Report
Helpful?
1Thank thespgtraveler
TheStRegisShenzhen, Executive Office at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for sharing your experience on your recent stay with us. We are more than proud to have made your stay a pleasant one. Also, thank you for your compliment regarding our signature butler service. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We look...

Peterborough, United Kingdom
Reviewed 10 March 2016 via mobile

I travelled to China recently on business and our hosts picked this hotel for us. I honestly don't know where to start...the hotel (which you can spot for miles away) is architecturally beautiful. The view from the ground up as well as the rooms down is fabulous. There is a large pull up area for vehicles which is manned at...

 Report
Helpful?
1Thank Caroline S
TheStRegisShenzhen, Executive Office at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for your heart-warming review on TripAdvisor. It was a pleasure having you as our guest. We are extremely delighted to hear that you enjoyed your stay here with us. Also, thank you very much for your compliment regarding our room and our service. Our team is very much honored as we have been able...

Reviewed 4 March 2016 via mobile

I was there for 3 nights on a business trip and i got to say from the pick up to the hotel till the day i checked out, my experience was fantastic. During my check-in, Head of Concierge, Chris and his colleaguea Keith were very attentive and helpful. Neverthelerless; the butler angels Aurora, Angel, Angela, they took turn to ensure...

 Report
Helpful?
1Thank Patricia Y
TheStRegisShenzhen, Executive Office at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for sharing your experience on your recent stay with us. We are more than proud to have made your stay a pleasant and memorable one. Also, thank you for your compliment regarding the conceierge and our signature butler service. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke...

414 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (394)
Viewed
Pool/Beach Area (10)
Viewed
Hotel & Grounds (95)
Viewed
Room/Suite (59)
Viewed
Bathroom (24)
Viewed
Dining (29)
Viewed
View from Room (35)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (141)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Dining (1)
Viewed
Room/Suite (9)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Shenzhen hotels
Civic Center
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
#2 of 2,724 in Shenzhen
794 reviews
Luohu Port
Grand Hyatt Shenzhen
Grand Hyatt Shenzhen
#5 of 2,724 in Shenzhen
661 reviews
Four Seasons Hotel Shenzhen
#8 of 2,724 in Shenzhen
227 reviews
Show Prices
Show Prices
Show Prices
Zhuzilin
The Langham, Shenzhen
The Langham, Shenzhen
#7 of 2,724 in Shenzhen
278 reviews
Civic Center
Sheraton Shenzhen Futian Hotel
Sheraton Shenzhen Futian Hotel
#17 of 2,724 in Shenzhen
846 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The St Regis Shenzhen occupies the 75th to the 100th floor of the Kingkey100 Building and commands only the impressive views from each of it's elegant guest rooms and seductive facilities. Located in the heart of the Luohu district in the successful Special Economic Zone, this exclusive urban hotel is the tallest St Regis in the world. With 290 beautifully appointed guest rooms, 2100 sqm of luxurious meeting space, the choice of 5 exquisite restaurants and bars plus a state of the art exercise room, 28m lap pool and the Iridium Spa, staying at the St Regis Shenzhen is an experience beyond expectation. ... more   less 

Additional Information about The St. Regis Shenzhen

Address: 75-100F Jingji 100 Building, No.5016 Shennan East Road, Luohu District | No.5016 Shennan East Road, Luohu District, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen
Price Range: $349 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Shenzhen 5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Hotels.com, Ctrip TA, Travelocity, Agoda and Priceline so you can book your The St. Regis Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Romantic Hotel in Shenzhen
#7 Business Hotel in Shenzhen
#16 Spa Hotel in Shenzhen
#24 Luxury Hotel in Shenzhen
#56 Best Value Hotel in Shenzhen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Shenzhen staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from The St. Regis Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have different views. Think they are all good.”
 of 5 bubbles Z5179XUfrankc, 18 Jan 2017 | Read review
“Lower floors, avoid the night club on top floor.”
 of 5 bubbles DonkeyRanRan, 8 Dec 2016 | Read review
“when you eat at the italian restaurant , talk to the cook , he will do whatever you like , even if not on the menu”
 of 5 bubbles amielavi, 28 Aug 2016 | Read review
“Choose a room with a view towards Hong Kong”
 of 5 bubbles Jarrad13, 24 Apr 2016 | Read review
“Choose room and breakfast”
 of 5 bubbles 97ebrahima, 19 Apr 2016 | Read review
5 of 5