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The Westin Shenzhen Nanshan

Hotels.comUSD 173*
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#15 of 2,769 Hotels in Shenzhen
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 173*
USD 173*
USD 173*
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468 Reviews from our TripAdvisor Community

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Amsterdam, The Netherlands
Reviewed yesterday NEW

Westin Shenzhen has a good location being in front of Windows of the World and a metro station. But i expected more from this hotel. Like, why do i have to pay for wifi (90 rmb) because i booked through another agency ?? And that bath tub ??? That bath tub is always in my way going to the shower...

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Helpful?
Thank SimaYi
Suzhou, China
Reviewed 5 days ago NEW

Exactly what you would expect from a Westin hotel, good facilities, clean, very comfortable bed and good quality food. What made my stay special was the staff, good sevice, friendly and very helpful, I would go back.

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Helpful?
Thank Phil M
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hello there Phil M, Thank you very much for taking the time to write a lovely review about our hotel on TripAdvisor! It is such a great pleasure to read your kind comments regarding your recent experience. Yes we are very proud of our assocaites here at the Westin. I will share your wonderful comments with my team in an...

Shenzhen, China
Reviewed 2 weeks ago via mobile

It's my first time come to Grange have dinner with my friends, we got very good view ! Booked table by email and they confirmed it with me again, very good details. The food was awesome! Waguy tenderloin and asparagus let me never forget the tasting! Also we can order some cocktails at the outside terrace Bar, so beautiful view...

Review collected in partnership with 单个酒店
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Helpful?
Thank linazhang021
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hello there linazhang021 Thank you very much for taking the time to write a lovely review about our hotel on TripAdvisor! It is such a great pleasure to read your fantastic comments regarding your recent experience. Yes we are very proud of our Grange Grill Steakhouse which commands the best views over the city and not to mention the fireworks...

Cairo, Egypt
Reviewed 2 weeks ago via mobile

Hotel is really nice with a lot of facilities from a big pool really nice, Gym, restaurants, Bars... Room is really nice spacious with open bathrooms .. as SPG Platinum member I got upgraded to a suite really nice and huge. Two things I didn't like in the Hotel : 1- Breakfast - isn't the best of all to be...

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Helpful?
Thank jeanmagdy
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear jeanmagby, Greetings from the Westin Shenzhen Nanshan and thank you for your feedback on TripAdvisor. I am glad to hear that you enjoyed the hotel facilities especially our outdoor swimming pool, gym and variety of F&B venues. We appreciate your comments regarding the breakfast and variety of beers at our bars. I will certainly review with my team to...

Singapore
Reviewed 2 weeks ago

This place was "picked for us" as a family member was already there for work and we were gatecrashing the Labour Day long weekend by booking a separate room. GETTING THERE - Westin is connected to Windows of the World MRT station via Holiday Plaza but taking the train from the airport required us to change MRT lines so we...

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Helpful?
Thank Hburn10
TheWestinShenzhen, Front Office Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Hburn10, Warm greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. I do appreciate and thank you for your constructive feedback. First and foremost I would like to take this opportunity to offer you our most sincere apologies for...

Shenzhen, China
Reviewed 2 weeks ago

Easy access to the nearby Holiday Inn Mall, and Window of the World metro station, and also bus station. No free wifi, this is rare in China, I had to go to lobby for free wifi. Wide range of Chinese cuisine is available in the Holiday Inn Mall. We ordered room service food, it was costed 156CNY. We asked them...

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Helpful?
Thank wilsonjing
TheWestinShenzhen, Front Office Manager at The Westin Shenzhen Nanshan, responded to this review

Dear wilsonjing, Warm greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are glad to know you had your pleasant stay with us. Yes the Westin does enjoy a prime location in Nanshan with a seamless...

Shanghai, China
Reviewed 3 weeks ago via mobile

I was staying in the hotel just for one short night after late check in. Room are large, modern and well equipped. Nice bathroom and very clean. Beds are extremely comfortable. Breakfast buffet offers wide Western and Asian variety and taste is excellent. Very good and freshly brewed coffee.

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Helpful?
Thank andreas100088
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hello there andreas100088 Warm Greetings from the Westin Shenzhen Nanshan and thank you for your kind words in your review. We are happy to learn about your recent albiet brief stay. Chef Paul and his team go out of their way to make our guests feel at home. As you also mentioned, our Westin Heavenly Bed really does assure you...

Singapore
Reviewed 4 weeks ago

Loved their breakfast buffet, as well as their well-furnished gym. Other than that, the rooms were spacious and comfortable. The hotel is also located to two large shopping centres and many attractions like Windows of the World and a theme park. If you're looking for luxury this is the place to stay.

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Helpful?
Thank yxinyi98
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear valued guest, Season’s greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and generous recommendation via Trip Advisor community. My team and I are glad to know you had your pleasant stay with us. We will review and continue to improve regarding your comments in order to provide a...

Montreal, Canada
Reviewed 4 weeks ago via mobile

As a visitor from Montreal, Canada, I've been deeply impressed by their exceptional service with enthusiasm, considerate care and, most important of all, high efficiency. All the facilities and infrastracture in Westin hotel is decent enough for us to carry out many activities such as business, working, fitness and amusement. All staff are willing to help anyone who calls them...

Review collected in partnership with 单个酒店
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Helpful?
Thank 750,133,215
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear valued guest, Greetings from the Westin Shenzhen Nanshan! It is always a pleasure to have you as our guest! Thank you very much for continuous support towards us and kind feedback on TripAdvisor. We are very glad that you had an enjoyable stay with us. we will definitely try our best to accommodate it for you whenever it is...

Hong Kong, China
Reviewed 4 weeks ago

If you are looking for a Hotel that is right next to this attraction then the Westin is it. Luxurious 5 star hotel with excellent rooms, free wifi and a good grill room - the Grange Grill. Connected to a mall so there is some good shopping if you want to browse. English speaking staff who were nice enough to...

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Helpful?
Thank Elaine Y
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Elaine, Warm greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are glad to know you had your pleasant stay with us, in particular with our room, wifi, Grange Grill and staff service. In addition,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 

Additional Information about The Westin Shenzhen Nanshan

Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Region: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range: $206 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Expedia, Hotwire, Travelocity, Cheap Tickets, Priceline, Cancelon and HotelQuickly so you can book your The Westin Shenzhen Nanshan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen
Hotel Style:
#9 Business Hotel in Shenzhen
#13 Spa Hotel in Shenzhen
#15 Luxury Hotel in Shenzhen
#47 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Shenzhen Nanshan staff and other travellers.
1 question
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Questions? Get answers from The Westin Shenzhen Nanshan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a suite for larger space”
  • King Bed
  • Toiletries
  • TV & desk
  • Oddly placed bathtub
Hburn10, 4 May 2017 | Read review
“wonderful people”
waqass390, 21 Mar 2017 | Read review
“Add breakfast!”
carrieelderkin, 1 Feb 2017 | Read review
“Strategic position close to shopping mall and metro station. Large and clean rooms. Rooms facing the Window Of the World are recommened.”
923waltert, 23 Jan 2017 | Read review
“Choose the side face to the theme park "Window of the World".”
  • Large suite: Living Room
  • Regular room
  • Medium suite
  • room face to the theme park
  • Junior Suite
  • Large suite: Pantry and working table with private printer
  • Medium suite
AngusHHK, 1 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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