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The Westin Shenzhen Nanshan

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#15 of 2,670 Hotels in Shenzhen
Certificate of Excellence
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429 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Plymouth, Minnesota
Reviewed 1 week ago NEW

I stayed at this hotel in November 2016 for 5 nights. It was my first stay at this hotel. It is located in a district (Nanshan) that is easy to travel to/from the airport, Window of the World theme park and other tourist places by subway. I loved the view from the room! The breakfast buffet at the hotel has...

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Helpful?
Thank echo55305
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear echo55305, Seasonal greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are delighted to learn you have extremely excellent stay experience at The Westin Shenzhen Nanshan. We are grateful having the opportunity to provide superior...

Hong Kong, China
Reviewed 2 weeks ago via mobile

My first visit + stay at The Westin Nanshan and was on a business trip! Room was spacious and love the view from the room! Food in the Executive Club Lounge was good, especially the bread! Conference facilities was good, was there for a full day conference + half day workshop! The hotel was directly linked to a shopping mall,...

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Helpful?
Thank bridgeways
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear bridgeways, Warm greetings from The Westin Shenzhen Nanshan. It is refreshing to read your kind comments regarding your recent stay with us and we are extremely excited to have you stay at The Westin Shenzhen Nanshan for your first business trip. The Westin Shenzhen Nanshan boasts as an ideal place for your rest and renewing journey with countless renowned...

Hong Kong, China
Reviewed 3 weeks ago

Stayed at Westin Shenzhen for a night during a business trip. The hotel is conveniently located in the Nanshan district, right across from the tourist attraction (trap) "Windows of the World" and connected to a big mall. Upon arrival, I found our room to be overly scented so asked them to change us to another room. If you have allergies,...

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Helpful?
Thank Kevin J
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Kevin J, Warm greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. I was glad to read that you found my team very friendly, however you encountered service issues with our in room dining. We will review and continue...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Firstly, I was impressed by the hotel location. Many Shenzhen's tourism attractions are located in this district. Easy access from Shenzhen airport. My plan was to take a cab to the hotel but when I saw the Metro signboard just in front of the arrival hall I decided to try Shenzhen Metro. There were many exit at Window of the...

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Helpful?
Thank Angeline6655
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Angeline6655, Seasonal greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time sharing your feedback with us. My team and I are extremely inspired reading your kind compliments. Your detailed descriptions in terms of The Westin Shenzhen Nanshan’s signature facilities and services are the best...

Reviewed 4 weeks ago via mobile

If you want an remarkable stay in shenzhen , then the Westin Nanshan is the right place. Shopping mal behind , parks like windows of the world and whole China in small are a good spot to visit. Service is one of the best in Starwood Guangdong area. If you want to feel like home , it could be.

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Helpful?
Thank Christian G
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Christian G Sunny greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback with us. We are very excited to read your kind compliments regarding your recent stay with us. I am honored that you call the Westin as your home...

Arnhem
Reviewed 25 October 2016

Looking for a affordable 5 star hotel in Shenzhen? The Westin Shenzhen Nanshan is a very good choice. Nicely situated close to many shops and amusement parks the hotel gives you very good comfort for a good price. Several inhouse restaurants give you a wide variety of choices for a nice dinner. Breakfast is excellent, lots of Asian and European...

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Helpful?
Thank pea1967
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear pea1967, Sunny greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback with us. It’s our pleasure to receive your kind compliments on our service and facilities, in particular with our premier location and an array of great food & beverage...

Geneva, Switzerland
Reviewed 16 October 2016 via mobile

location is the reason I show this hotel and it was indeed good for that: near window of the world, built into a shopping mall and with good traffic access. rooms were very nice as well and staff friendly & efficient

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1Thank paulandre1984
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Paulandre1984, Sunny greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. It was a pleasure to learn about your recognition on our spectacular room and extraordinary inspiring associates. The Westin Shenzhen Nanshan takes advantage of our central location in...

Reviewed 10 October 2016

I had a four night stay here in July 2016. This was my fourth visit to this property. The check-in process can be a little slow - they seem to let everyone into the Gold/Platinum line. The rooms are comfortable and there was a nice collection of fresh fruit waiting for me. Quite nice after a trans-pacific flight. The staff...

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Helpful?
Thank Michael M
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Michael M, Seasonal greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback on Trip Advisor. We are delighted to know you had a wonderful time with us, in particular with our premier selected guest refreshments, in room facilities and out-door...

Reviewed 26 August 2016

Westin is known for luxury but what sets you apart is your ever helpful staff. Right from bellboys to the manager - I am impressed. I would like to specially mention the name of Andrea, she is a fantastic lady, her travel tips were spot on and I could venture out with ease. Thank you very much everyone for making...

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Helpful?
1Thank 156swapnils
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Swapnll S, Sunny greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback on Trip Advisor. My team and I are highly appreciated your full-score review and highlights with our instinctive services and Hotel associates. It was a great pleasure to...

Reviewed 26 August 2016

Great service and a lovely room, very comfortable and well appointed. Lots of things close by in mall, very modern. Accessible to lots of venues close by via good taxi service from hotel. Short distance via taxi to Hong Kong by road or ferry terminal along coast. Easy distance to airport. Will definitely return.

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Helpful?
Thank QuinlanMAQ
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear QuinlanMAQ, Sunny greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback on Trip Advisor. My team and I are extraordinary inspired by reading your compliment regarding to our inspiring services, comfortable room and hotel facilities. The Westin Shenzhen Nanshan enjoys...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 

Additional Information about The Westin Shenzhen Nanshan

Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Region: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range: $208 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen
Hotel Style:
#9 Business Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#15 Luxury Hotel in Shenzhen
#48 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Shenzhen Nanshan staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors offer better views.”
 of 5 bubbles echo55305, 2 Dec 2016 | Read review
“There is a nightly show across the road at Window on the World. It can be loud.”
 of 5 bubbles U8954VJmichaelm, 9 Oct 2016 | Read review
“Suite Room with a view across the harbour”
  • Our Suite with our own massage chair
 of 5 bubbles thespgtraveler, 14 Jul 2016 | Read review
“high floor, facing Window of the World have amazing views”
 of 5 bubbles DMEG86, 17 Jun 2016 | Read review
“go to the intercontinetal not the westin”
 of 5 bubbles H2049KUandrewr, 16 May 2016 | Read review
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