We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Hyatt Shenzhen

Show Prices
#5 of 2,712 Hotels in Shenzhen
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Grand Hyatt Shenzhen
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

645 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 331: English reviews
San Francisco, California
Reviewed 6 days ago NEW

When we visit Shenzhen, the Grant Hyatt Shenzhen is our favorite place to stay. The room and services are impeccable. We highly recommend if you stay at the executive lounge floor that you can enjoy good service and quality of food.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank H438HYjacquelinec
Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

Dear H438HYjacquelinec, Thank you for choosing to stay at Grand Hyatt Shenzhen again. We are honored to be your favorite hotel in Shenzhen and we are pleased to know that you enjoyed our Grand Club’s high-quality food and service. Your loyalty and recommendation are much appreciated. We look forward to welcoming you back again the next time you visit Shenzhen....

Osaka, Japan
Reviewed 1 week ago

The room was spacious and clean and the bed was super comfortable!! The shower was central to the room, and extra big!that's the hotel i always stay, if i visit shenzhen, i like the location, the staff are very helpful and friendly, it's make me feel like home

 Report
Helpful?
Thank hirokokitai
Grand-Hyatt-Shenzhen, hirokokitai at Grand Hyatt Shenzhen, responded to this review

Dear hirokokitai, Thank you for staying at Grand Hyatt Shenzhen again and for giving us a full-score review. We are delighted that you liked your room design and that you enjoyed the convenience of the hotel’s location and the hospitality provided by our colleagues. Thank you for the compliments. We look forward to welcoming you again soon. Thank you and...

Reviewed 1 week ago via mobile

This hotel is simply outstanding. Modern luxury design. Rooms are very comfortable and fresh. Staff is competent and very friendly. Very high speed of internet. Lobby is on the top floor with great view. Very good equipped gym. And this hotel have one of the best breakfast in the world. Breakfast divided in several cook zones by type of cuisine:...

 Report
Helpful?
Thank Giannis S
Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

Dear Giannis S, Thank you for choosing to stay at Grand Hyatt Shenzhen and for sharing such a detailed review. We are glad that you had a pleasant stay experience and enjoyed the hotel facilities such as the comfortable rooms, high-speed internet, well equipped fitness center, as well as the friendly hospitality provided by our associates. Also we are honored...

Fitzroy
Reviewed 1 week ago

Rooms are luxuriously appointed. I stayed on the executive floor and enjoyed a large suite with oversized bath, very comfortable bedding & soft furnishings, & great views over the city. Traffic was heavy getting from the airport to the hotel, but one comes to expect this in such a populous city. Meals at the hotel were delicious & reasonably priced....

 Report
Helpful?
Thank Henry R
Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

Dear Henry R, Thank you for staying at Grand Hyatt Shenzhen and for giving us a full-score review. We are delighted to know that you enjoyed the specious guest room, comfortable hotel facilities and delicious delicacies. Also we will emphasize more attention on our hotel associates’ language training so as to better serve guests. We thank you again for your...

Reviewed 2 weeks ago

We spent our Christmas eve in Grand Hyatt Shenzhen. Staff are friendly. Concierge on ground floor understand it is hard for new customers to find the check in desk, so they guided us friendly to the escalator. Upon check in, staff reconfirmed with our smoking and bedding preference before room assignment. Room is spacious with big windows, great showers, and...

 Report
Helpful?
1Thank locsyk
Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

Dear locsyk, Thank you for choosing to stay with us at Grand Hyatt Shenzhen on Christmas Eve. We are delighted to know that you had an enjoyable stay experience. We very much appreciate your compliments regarding the hotel’s facilities and the hospitality provided by our associates. Thank you for your understanding and your compliments about our customer service. We look...

Seattle, Washington, United States
Reviewed 2 weeks ago

I've lived in several hotels during my frequent visits to Shenzhen. Grand Hyatt is best of them, and among the best hotels I've stayed at worldwide. I travel a lot for work and have seen many breakfast buffets. The one here remains unchallenged. No other hotel has come close in terms of quantity and quality of options. The rooms are...

 Report
Helpful?
Thank S0by
Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

Dear S0by, Thank you for your compliments and recommendations. We are honored that you consider us one of the best hotels in the world. We are pleased that you had a delightful stay experience and that you enjoyed our fantastic buffet breakfast. Thank you again for your recognition. We look forward to welcoming you back. Thank you and best regards,...

Beijing, China
Reviewed 2 weeks ago

Stayed several times in the hotel. For the standard room: room is clean. They give you everyting you need. For the presidential suite: room is not very clean which is ok considering the huge space you got (I am a bit picky when it comes to cleanness). The breakfast is very good. You have a great selection from omelet to...

 Report
Helpful?
Thank Pentakillgaren
Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

Dear Pentakillgaren, Thank you for staying with us again at Grand Hyatt Shenzhen and sharing your five star review. We are delighted to know that you enjoyed the hearty breakfast and your guestroom. We look forward to welcoming you back soon. Thank you and best regards, Alex Chiang Director of Operations

San Francisco, California
Reviewed 3 weeks ago

This was a regular hideout during my trips to Shenzen for work. The hotel is brilliant from every aspect. The rooms are amazing, the service is excellent, the food options are brilliant and the location is great! The Grand Club is extremely professional and the evening options for Diamond members are unbelievable. The penthouse bar is great for drinks or...

 Report
Helpful?
Thank Prashant S
Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

Dear Prashant S, Thank you for staying at Grand Hyatt Shenzhen and for giving us such an encouraging comment. We are honored that you had an enjoyable stay experience and that you enjoyed the hotel’s facilities and the enthusiastic service provided by our associates. We also are glad that you enjoyed the delicacies in the Grand Club and The Penthouse....

Canada
Reviewed 4 weeks ago

The Grand Hyatt in Shenzhen is one of the best Grand Hyatts I have stayed in. It is massive in size with huge windows that look out at all of what Shenzhen has to offer—many with large leather arm chairs to settle into and dream away. Rooms are spacious and carefully designed to accommodate the busy traveler. My only concern...

 Report
Helpful?
Thank worldlyCanada
Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

Dear worldlyCanada, Thank you for choosing to stay at Grand Hyatt Shenzhen and for taking the time to share your detailed review. We are honored that you consider us one of the best Grand Hyatt hotels and to know that you had an enjoyable stay. We greatly appreciate your feedback about your breakfast experience and will look into enhancing our...

hong kong, China
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank loran942
Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt Shenzhen, responded to this review

306 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (277)
Viewed
Pool/Beach Area (7)
Viewed
Room/Suite (32)
Viewed
Bathroom (21)
Viewed
Hotel & Grounds (17)
Viewed
Dining (14)
Viewed
View from Room (16)
Viewed
Other (170)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Room/Suite (6)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Shenzhen hotels
Civic Center
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
#2 of 2,712 in Shenzhen
753 reviews
Four Seasons Hotel Shenzhen
#9 of 2,712 in Shenzhen
215 reviews
Luohu Port
Shangri-la Hotel Shenzhen
Shangri-la Hotel Shenzhen
#16 of 2,712 in Shenzhen
2,109 reviews
Show Prices
Show Prices
Show Prices
Shenzhen High-tec Industrial Park
InterContinental Shenzhen
InterContinental Shenzhen
#3 of 2,712 in Shenzhen
1,163 reviews
Zhuzilin
The Langham, Shenzhen
The Langham, Shenzhen
#7 of 2,712 in Shenzhen
274 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Grand Hyatt Shenzhen

Address: No.1881 Bao'an South Road, Luohu District, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen > Luohu Port
Price Range: $187 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Shenzhen 5*
Number of rooms: 471
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity, Ctrip TA, Hyatt Hotels Corporation and Agoda so you can book your Grand Hyatt Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Shenzhen Hotel Shenzhen
Hotel Style:
#3 Business Hotel in Shenzhen
#4 Spa Hotel in Shenzhen
#5 Luxury Hotel in Shenzhen
#42 Best Value Hotel in Shenzhen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Shenzhen staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Grand Hyatt Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The executive floor has a host of luxurious suites affording great city views.”
 of 5 bubbles 414henryr, 5 Jan 2017 | Read review
“High rooms are awesome and so are the suite”
 of 5 bubbles 637prashants, 21 Dec 2016 | Read review
“Maybe try to get higher floor if possible”
 of 5 bubbles suiwah08, 31 Oct 2016 | Read review
“Avoid being dumped in even number rooms with a lesser view.”
 of 5 bubbles exectraveler888, 20 Oct 2016 | Read review
“Corner rooms have floor to ceiling windows on 2 sides of the room. Despite being in the middle of the city, it was so quiet at night.”
 of 5 bubbles mreaves, 19 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay