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Grand Hyatt Shenzhen

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Traveller (438)
Room & Suite (146)
Dining (46)
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Overview
  • Excellent64%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“the penthouse”(13 reviews)
“great hotel”(38 reviews)
“mixc mall”(10 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (807)
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436 results
Traveller rating
294
102
26
5
9
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294
102
26
5
9
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All reviewsthe penthousegreat hotelmixc mallground floorhigh end shoppingthe club loungerain showerdiamond memberguest roomsbreakfast buffetfitness centerf bhotel roomrooms are spaciousbusiness travelchinese restaurantlobby
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1 - 5 of 436 reviews
Reviewed today

Grand Hyatt in Shenzhen is grand indeed! The food is great with wide variety of choices. The rooms well kept and spacious. It is located near a mall and restaurants are just nearby. It's also just near the Hongkong border, so you need not worry...More

Thank celdenhil
Reviewed 5 days ago

Grand Hyatt Shenzhen is at a very good location with easy access to good shopping mall and good food. Excellent services, comfortable enviornment and yummy breakfast/meals available. Overall, very satisfying and highly recommended.More

Review collected in partnership with Hyatt Hotels
Thank rebeccamak2018
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 2 days ago

Dear rebeccamak2018, Thank you for staying at Grand Hyatt Shenzhen. We are glad to learn that our convenient location, choice of food and thoughtful service made your stay a pleasant one. Your kind words and recommendations are highly appreciated. We are honored to have had...More

Reviewed 2 weeks ago

The Grand Hyatt is probably the best 5 star in Shenzhen - Rooms are spacious and modern, clean, and comfortable. Views are of the city and mountains beyond, unless you are unlucky enough to be located on a low floor or opposite the apartment block...More

Thank isabelle c
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 2 weeks ago

Dear isabelle c, Thank you for staying at Grand Hyatt Shenzhen and for taking the time to share your feedback here. We are pleased that you had a pleasant stay experience and that you enjoyed the hotel’s spacious room, nice view, convenient location and swimming...More

Reviewed 2 weeks ago

very impressive hotel architecture, spacious, extremely large rooms. Mine had the bothroom centered in the middle of the space. There are no blinds, so those staying together are on full view (just a warning, if you are traveling with you MIL). My only issue was...More

Thank LizM26
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 2 weeks ago

Dear LizM26, Thank you for choosing Grand Hyatt Shenzhen. We very much appreciate your full score review. We were pleased to learn that you love the hotel's architecture and large spaces and enjoyed yourself in the event space. We are also feel sorry to learn...More

Reviewed 3 weeks ago

This property does Grand Hyatt justice, I wish that globally Grand Hyatt properties met this standard. Rooms are top notch, with all expected amenities. The restaurant on the property are of excellent quality. The breakfast buffet is elaborate to say the least. One negative comment:...More

Thank tom8to
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 2 weeks ago

Dear tom8to, Thank you for choosing Grand Hyatt Shenzhen and giving us such high compliments. We are honored to learn that everything during your stay exceeded your expectations. We value your comments very much, however, the design of the elevators aims to separate stay-in guests...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 174 - USD 365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Shenzhen
#16 Spa Hotel in Shenzhen
#17 Luxury Hotel in Shenzhen
#238 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 174 - USD 365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Shenzhen
#16 Spa Hotel in Shenzhen
#17 Luxury Hotel in Shenzhen
#238 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (438)
Room & Suite (146)
Dining (46)
Pool & Beach (12)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Tina D
24 August 2016|
AnswerShow all 4 answers
Response from 33Kim633 | Reviewed this property |
Not pretty sure, I did not try to find this service near the hotel.
0
Votes
Google Translation
ludogdoo
5 May 2015|
AnswerShow all 2 answers
Response from Susan T | Reviewed this property |
You don't need a visa for hotel. Visa for entry into country will depend on your nationality. You can go through the Hong Kong airport, catch a taxi from airport into the hotel, which takes about 1.5-3 hrs, crossing the... More
0
Votes
danasbox
5 May 2015|
AnswerShow all 2 answers
Response from danasbox |
Thanks yikes looks like Hong Kong is MUCH faster!!! We may try the Hyatt Regency Hong Kong Sha Tin Which I guess it the new territory and no visa requirements and hopefully closer the HKG. Thanks if you have any Hyatt... More
0
Votes
Room Tips
"take a higher floor to have the full view, either of the mountains or the cityscape."
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"if facing the mountains, be sure to not be opposite the apartment block."
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"Had a regular room"
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"All the rooms are bigger in size."
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