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    Grand Hyatt Shenzhen

    807 reviews
    #17 of 2,878 Hotels in Shenzhen
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    No.1881 Bao'an South Road, Luohu District, Shenzhen 518001, China
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    USD 195
    USD 176*
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    USD 176*
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    All photos (467) 467
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    Certificate of Excellence
    Traveller (438)
    Room & Suite (146)
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    Overview
    4.5
    807 reviews
    • Excellent64%
    • Very good28%
    • Average5%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “the penthouse”(13 reviews)
    “great hotel”(38 reviews)
    “mixc mall”(10 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    5 Star Hotel
    All hotel details
    Contact Info
    No.1881 Bao'an South Road, Luohu District, Shenzhen 518001, China See on map
    Name/address in local language
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    Rooms
    29 Apr.30 Apr.
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (807)
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    All reviewsthe penthousegreat hotelmixc mallground floorhigh end shoppingthe club loungerain showerdiamond memberguest roomsbreakfast buffetfitness centerf bhotel roomrooms are spaciousbusiness travelchinese restaurantlobby
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    1 - 5 of 436 reviews
    Reviewed today
    Grand hotel in Shenzhen!

    Grand Hyatt in Shenzhen is grand indeed! The food is great with wide variety of choices. The rooms well kept and spacious. It is located near a mall and restaurants are just nearby. It's also just near the Hongkong border, so you need not worry...More

    Thank celdenhil
    Reviewed 5 days ago
    Highly recommended

    Grand Hyatt Shenzhen is at a very good location with easy access to good shopping mall and good food. Excellent services, comfortable enviornment and yummy breakfast/meals available. Overall, very satisfying and highly recommended.More

    Review collected in partnership with Hyatt Hotels
    Thank rebeccamak2018
    Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 2 days ago

    Dear rebeccamak2018, Thank you for staying at Grand Hyatt Shenzhen. We are glad to learn that our convenient location, choice of food and thoughtful service made your stay a pleasant one. Your kind words and recommendations are highly appreciated. We are honored to have had...More

    Reviewed 2 weeks ago
    Grand Hyatt Shenzhen

    The Grand Hyatt is probably the best 5 star in Shenzhen - Rooms are spacious and modern, clean, and comfortable. Views are of the city and mountains beyond, unless you are unlucky enough to be located on a low floor or opposite the apartment block...More

    Thank isabelle c
    Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 2 weeks ago

    Dear isabelle c, Thank you for staying at Grand Hyatt Shenzhen and for taking the time to share your feedback here. We are pleased that you had a pleasant stay experience and that you enjoyed the hotel’s spacious room, nice view, convenient location and swimming...More

    Reviewed 2 weeks ago
    Puts the grand in Grand Hyatt

    very impressive hotel architecture, spacious, extremely large rooms. Mine had the bothroom centered in the middle of the space. There are no blinds, so those staying together are on full view (just a warning, if you are traveling with you MIL). My only issue was...More

    Thank LizM26
    Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 2 weeks ago

    Dear LizM26, Thank you for choosing Grand Hyatt Shenzhen. We very much appreciate your full score review. We were pleased to learn that you love the hotel's architecture and large spaces and enjoyed yourself in the event space. We are also feel sorry to learn...More

    Reviewed 3 weeks ago
    Outstanding Property

    This property does Grand Hyatt justice, I wish that globally Grand Hyatt properties met this standard. Rooms are top notch, with all expected amenities. The restaurant on the property are of excellent quality. The breakfast buffet is elaborate to say the least. One negative comment:...More

    Thank tom8to
    Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 2 weeks ago

    Dear tom8to, Thank you for choosing Grand Hyatt Shenzhen and giving us such high compliments. We are honored to learn that everything during your stay exceeded your expectations. We value your comments very much, however, the design of the elevators aims to separate stay-in guests...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Room Service
    Fitness Centre with Gym / Workout Room
    Restaurant
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Spa
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Airport Transportation
    Babysitting
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Spa
    Hot Tub
    Heated pool
    Outdoor pool
    Details
    Price range
    USD 174 - USD 365 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #3 Business Hotel in Shenzhen
    #16 Spa Hotel in Shenzhen
    #17 Luxury Hotel in Shenzhen
    #238 Best Value Hotel in Shenzhen
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    USD 174 - USD 365 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #3 Business Hotel in Shenzhen
    #16 Spa Hotel in Shenzhen
    #17 Luxury Hotel in Shenzhen
    #238 Best Value Hotel in Shenzhen
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    All photos (467) 467
    Full view
    Traveller (438)
    Room & Suite (146)
    Dining (46)
    Pool & Beach (12)
    Business Centre & Event Rooms (2)
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    Questions & Answers
    Ask a question
    See all 4 questions
    Tina D
    24 August 2016|
    AnswerShow all 4 answers
    Response from 33Kim633 | Reviewed this property |
    Not pretty sure, I did not try to find this service near the hotel.
    0
    Votes
    Google Translation
    ludogdoo
    5 May 2015|
    AnswerShow all 2 answers
    Response from Susan T | Reviewed this property |
    You don't need a visa for hotel. Visa for entry into country will depend on your nationality. You can go through the Hong Kong airport, catch a taxi from airport into the hotel, which takes about 1.5-3 hrs, crossing the... More
    0
    Votes
    danasbox
    5 May 2015|
    AnswerShow all 2 answers
    Response from danasbox |
    Thanks yikes looks like Hong Kong is MUCH faster!!! We may try the Hyatt Regency Hong Kong Sha Tin Which I guess it the new territory and no visa requirements and hopefully closer the HKG. Thanks if you have any Hyatt... More
    0
    Votes
    12
    Room Tips
    "take a higher floor to have the full view, either of the mountains or the cityscape."
    Read review
    "if facing the mountains, be sure to not be opposite the apartment block."
    Read review
    "Had a regular room"
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    "All the rooms are bigger in size."
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