We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Save money. We search 200+ sites for the lowest hotel prices.

The Ritz-Carlton, Shenzhen

Save
Share
116 Fuhua San Road, Futian District, Shenzhen 518048 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Priceline
USD 392
View deal
Free cancellation until 23/02/22
eDreams
Trip.com
USD 189
View deal
Free cancellation until 24/02/22
Hotels.comUSD 396
Expedia.comUSD 396
Booking.comUSD 396
View all 13 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (2034)
360
Panoramas (32)
Dining (483)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Shenzhen
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 3,266 hotels in Shenzhen
Location
Cleanliness
Service
Value
Travellers' Choice
Discover luxury at The Ritz-Carlton, Shenzhen. A gem among hotels in Shenzhen City, China, we offer a perfect blend of modern comforts and worldwide elegance, in a superior setting near the Shenzhen Convention Center and the Exhibition Center in the Business District.
Read more
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Conference facilities
Wifi
Hot bath
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
Chinese

Location

Full view
96Great for walkers
Grade: 96 out of 100
101Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
3456Reviews10Q+A100Room tips
Traveller rating
  • 3,172
  • 234
  • 31
  • 9
  • 11
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
MJellick wrote a review Dec 2021
Shenzhen, China173 contributions89 helpful votes
Each and every time I stay at the Ritz-Carleton, Shenzhen, I am impressed by the attention to detail, from check-in to check-out. Warmly welcomed by Serina, I was shown my room which was comfortable with a great view of the downtown skyline. Serina went out of her way to make my stay accommodating upon arrival, and over the course of the three days/two nights, I was constantly reminded why I continue to visit the Ritz. The food and beverage, the professionalism and courtesy, and the cleanliness and comfort all went to make my stay enjoyable and relaxing. I look forward to my next visit, and likewise, would recommend the Ritz-Carleton, Shenzhen to anyone looking for an oasis in the middle of the city...
Read more
Date of stay: December 2021
Location
Service
Sleep Quality
Helpful
Share
Response from Veronica Gao, Guest Services / Front Office at The Ritz-Carlton, Shenzhen
Responded 2 weeks ago
Dear Valued Guest, Thank you for sharing your feedback with the travel community. I am delighted to know that you had a wonderful stay with us. Feedback such as this is very encouraging to our ladies and gentlemen in providing excellent guest service. Once again I thank you for sharing your experience with us and look forward to welcoming you back very soon! Veronica Gao Hotel Manager The Ritz-Carlton, Shenzhen
Read more
Guide283806 wrote a review Dec 2021
11 contributions
We had a wonderful birthday and thanksgiving celebrations in Ritz Carlton Shenzhen together with our family and friends. They have wonderful and superb staffs. The Chefs and managers are walking around, greeting the guest and were making sure they are well served . The place is elegant yet cozy and warm. The food is absolutely delicious and lots of choices. We really like the personal serving of some dishes that were well arranged and served. All in all we are very satisfied to this restaurant and hotel. Thanks to Ms. Shannon for recommending this place.
Read more
Date of stay: December 2021Trip type: Travelled with friends
Helpful
Share
Response from Veronica Gao, Guest Services / Front Office at The Ritz-Carlton, Shenzhen
Responded 2 Dec 2021
Dear Valued Guest, Thank you for sharing your feedback with the travel community. I am delighted to know that you had a wonderful birthday and thanksgiving celebrations in Ritz Carlton Shenzhen together with our family and friends. Feedback such as this is very encouraging to our ladies and gentlemen in providing excellent guest service. Once again I thank you for sharing your experience with us and look forward to welcoming you back very soon! Veronica Gao Hotel Manager The Ritz-Carlton, Shenzhen
Read more
Jason L wrote a review Nov 2021
Elmira, New York66 contributions3 helpful votes
+1
We have stayed a few times at the Ritz Carlton Shenzhen since 2016 and always enjoyed the service from to club lounge to the house keeping. Just had a stay there again last week and it was still exceptional.
Read more
Date of stay: October 2021Trip type: Travelled as a couple
Helpful
Share
Response from Veronica Gao, Guest Services / Front Office at The Ritz-Carlton, Shenzhen
Responded 22 Nov 2021
Dear Valued Guest, Thank you for your great support the The Ritz-Carlton Shenzhen as always and thank you for sharing your wonderful review of our property with the Trip Advisory community. I am thrilled you enjoyed the services. We strive to be your “home away from home” when traveling and hope to welcome you back again soon. Sincerely, Veronica Gao Hotel Manager The Ritz-Carlton, Shenzhen
Read more
Stone Maker wrote a review Oct 2021
1 contribution
A very cozy and luxury hotel. The staffs are also very friendly. I hurt my leg in the swimming pool, my fault of course, and Anna very nicely helped me, cleaning the wound and finding a bandage for me. Definitely would like to visit this hotel again.
Read more
Date of stay: October 2021Trip type: Travelled as a couple
Helpful
Share
Response from Veronica Gao, Guest Services / Front Office at The Ritz-Carlton, Shenzhen
Responded 9 Oct 2021
Dear Valued Guest, Thank you for sharing your wonderful review of our property with the Trip Advisory community. I am thrilled you enjoyed the service. It is really our Ritz-Carlton pleasure to have you stay with us and thank you for your compliments on our ladies and gentlemen. I will certainly pass on to Anna along with my own appreciation for a job well done. We strive to be your “home away from home” when traveling and hope to welcome you back again soon. Veronica Gao Hotel Manager The Ritz-Carlton, Shenzhen
Read more
Maht M wrote a review Sept 2021
Shanghai, China14 contributions
I will always stay here in every subsequent visit to Shenzhen. Everything has been superb; check-in was smooth and pleasant, housekeeping was very kind to me when I requested extra shampoo and tea, fitness staff was helpful, and I’m very happy and delightfully surprised to see my dear friend Chef Lollo working here now in the Italian restaurant. The restaurant team is very smooth and I appreciate their professionalism. The food is also really delicious. Don’t skip the tiramisu.
Read more
Date of stay: September 2021Trip type: Travelled with family
Room Tip: Bring a swimming cap! The rest they take care of. Reach out to Erick if you have any problems,...
See more room tips
Helpful
Share
Response from Veronica Gao, Guest Services / Front Office at The Ritz-Carlton, Shenzhen
Responded 8 Oct 2021
Dear Valued Guest, Thank you for sharing your wonderful review of our property with the Trip Advisory community. I am thrilled you enjoyed the room and food in Italian restaurant. We strive to be your “home away from home” when traveling and hope to welcome you back again soon. Sincerely, Veronica Gao Hotel Manager The Ritz-Carlton, Shenzhen
Read more
Previous
123456
PRICE RANGE
USD 194 - USD 355 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
深圳丽思卡尔顿酒店, the ritz-carlton, shenzhen hotel shenzhen
LOCATION
ChinaGuangdongShenzhenCivic Center
NUMBER OF ROOMS
280
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Ritz-Carlton, Shenzhen
Which popular attractions are close to The Ritz-Carlton, Shenzhen?
Nearby attractions include Shenzhen Convention and Exhibition Centre (0.3 km), Lavo (0.5 km), and Yijing Town Center (0.3 km).
What are some of the property amenities at The Ritz-Carlton, Shenzhen?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Shenzhen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Shenzhen?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Shenzhen?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Shenzhen?
Conveniently located restaurants include Flavorz (all-day dining restaurant), Paletto Italian Restaurant, and Haidilao Hotpot.
Are there opportunities to exercise at The Ritz-Carlton, Shenzhen?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Ritz-Carlton, Shenzhen have airport transportation?
Yes, The Ritz-Carlton, Shenzhen offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Shenzhen?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Shenzhen offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.