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Futian Shangri-La, Shenzhen

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No.4088 Yitian Road, Futian District, Shenzhen 518048 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Futian Shangri-La, Shenzhen
Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3,266 hotels in Shenzhen
Location
Cleanliness
Service
Value
Futian Shangri-La, Shenzhen, is conveniently located in the Futian Central Business District and is just a stone's-throw away from landmarks such as the Shenzhen Convention and Exhibition Centre, Ping An Finance Centre, Shenzhen Stock Exchange and Shenzhen COCO Park, which are just 5-minute away from Futian Station by walk and 14 minutes away from Hong Kong West Kowloon Station by high-speed railway, respectively, provide direct connections to main attractions in the city via 5 Metro lines.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool with view
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Quiet
Languages Spoken
English, Chinese, Dutch, German and 2 more
13456Reviews12Q+A94Room tips
Traveller rating
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Popular mentions
stanyyl wrote a review Yesterday
3 contributions
Returning to the Futian Shangri-la, Shenzhen yet again amid another outbreak of COVID in the city, I immediately feel at home the moment I step onto the hotel lobby. As always Alan Yang 杨朔 Duty Manager of the Front Office has got my room readily and well prepared the way it should be awaiting my arrival. And a hand-written welcome note from Alan adds a warm personal touch. When I visited the Horizon Lounge later in the evening I was as always happily greeted by friendly and hospitable staff that I know from before. Eva Huang 黄爱婵 who is fully multilingual (The English and Chinese languages of course, and the Zhuang and Cantonese dialects) is professional, friendly and forever helpful, and always wears a broad smile on her beautiful face. Besides excellent services, the staff is truly amazing and makes me feel at home always. My heartfelt congratulations to General Manager Sinan Yilmaz and his team ... always a step ahead.
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Date of stay: January 2022Trip type: Travelled on business
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Diana wrote a review Dec 2021
3 contributions
It’s a excellent stay experience. Kids enjoy it so much. The K20 program by Shanghai-La is fantastic. Kids enjoy it and lots of fun experience. Parents are relaxing. In room swimming pool is great, both kids and parents can enjoy the family time in the pool. Thanks Joanna (Duty Manager) and Alisa (Cafe Zen) and Anna (revenue). We will come back again definitely.
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Date of stay: December 2021Trip type: Travelled with family
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Gary Y wrote a review Dec 2021
1 contribution
Such a great hotel .it is the first time I came to Shenzhen Shangri-la and FD Luffy provide excellent service, warm welcome and nice room.Amazing Horizon club. Different kind of food, nice view, such a memorable stay
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Date of stay: December 2021Trip type: Travelled on business
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Response from Sinan Yilmaz, General Manager at Futian Shangri-La, Shenzhen
Responded 3 weeks ago
Dear Garyy, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. At the Futian Shangri-la, we are always aiming for the highest service standards and we do invest substantial time and efforts to foster the skills of our service associates and our products to meet and hopefully at times exceed our guests' expectations. We look forward to having another chance of welcoming you back soon to Shenzhen and Futian Shangri-La, Shenzhen. Best Regards, Area General Manager Sinan Yilmaz
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Lai W wrote a review Dec 2021
1 contribution
The Futian Shangri-La is at the heart of Shenzhen city near the city hall and Futian railway/subway hub. I can deal with my business efficiently by visiting friends nearby, and further, find good food and bars around. The staff there is warm hearted provides nice and professional services. One thing special but not only Shenzhen Futian, Shangri-La hotel always has a receptionist welcome guests by watching outside at entrance door. Special thanks to Sinan Yilmaz, General Manager, and Ollie from guest relationship dept. who let me feel further kindness.
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Date of stay: November 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: South side facing Pingan Centre which is the highest building in Shenzhen.
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Response from Sinan Yilmaz, General Manager at Futian Shangri-La, Shenzhen
Responded 3 weeks ago
Dear watchingopera, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. At the Futian Shangri-la, we are always aiming for the highest service standards and we do invest substantial time and efforts to foster the skills of our service associates and our products to meet and hopefully at times exceed our guests' expectations. We look forward to having another chance of welcoming you back soon to Shenzhen and Futian Shangri-La, Shenzhen. Best Regards, Area General Manager Sinan Yilmaz
Read more
Yeung wrote a review Nov 2021
Hong Kong, China1 contribution
I would say that I feel like Shelter even at home, I returned to my safe haven, especially u guys staff kindly asking if I needed toiletries. Thanks to Suki in sales department for her kindness and meticulous work such as electronic counting scales if it possible. I will come back here again to relive my "home" in Shenzhen for sure.
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Date of stay: November 2021Trip type: Travelled on business
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Response from Sinan Yilmaz, General Manager at Futian Shangri-La, Shenzhen
Responded 3 weeks ago
Dear Tourist38982402728, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. At the Futian Shangri-la, we are always aiming for the highest service standards and we do invest substantial time and efforts to foster the skills of our service associates and our products to meet and hopefully at times exceed our guests' expectations. We look forward to having another chance of welcoming you back soon to Shenzhen and Futian Shangri-La, Shenzhen. Best Regards, Area General Manager Sinan Yilmaz
Read more
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PRICE RANGE
USD 125 - USD 225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
futian shangri-la shenzhen hotel shenzhen
LOCATION
ChinaGuangdongShenzhenHuanggang Port
NUMBER OF ROOMS
528
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Frequently Asked Questions about Futian Shangri-La, Shenzhen
Which popular attractions are close to Futian Shangri-La, Shenzhen?
Nearby attractions include COCO Park (0.4 km), Link City (0.2 km), and Pepper Club (0.3 km).
What are some of the property amenities at Futian Shangri-La, Shenzhen?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Futian Shangri-La, Shenzhen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Futian Shangri-La, Shenzhen?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Futian Shangri-La, Shenzhen?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Futian Shangri-La, Shenzhen?
Conveniently located restaurants include Bus Grill Turkish Steakhouse, AZZURRO Italian Restaurant Homemade, and Baia Burger Concept.
Are there opportunities to exercise at Futian Shangri-La, Shenzhen?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Futian Shangri-La, Shenzhen have an airport shuttle?
Yes, Futian Shangri-La, Shenzhen offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Futian Shangri-La, Shenzhen have airport transportation?
Yes, Futian Shangri-La, Shenzhen offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Futian Shangri-La, Shenzhen located near the city centre?
Yes, it is 0.8 km away from the centre of Shenzhen.
Are any cleaning services offered at Futian Shangri-La, Shenzhen?
Yes, dry cleaning and laundry service are offered to guests.