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InterContinental Huizhou Resort

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InterContinental Huizhou Resort
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114 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Shanghai, China
Reviewed 24 May 2014

I stayed in the hotel with my wife (she also wrote a review a few days ago) in the beginning of May. The hotel itself does not stand up to the standards that I am used in Intercontinental, the property looked old and not properly maintained. BUT (capital letters) the staff, even though most of them did not speak much...

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Helpful?
Thank Javier C
ICHuizhouMarCom, PR Officer at InterContinental Huizhou Resort, responded to this review

Dear Javier, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Huizhou Resort. We are very glad to know that our staff and service helped in making your visit enjoyed. Your encouraging review will help us motivate service quality even further as we hope to exceed ever beyond guest expectations. Thanks...

Shanghai
Reviewed 21 May 2014

My husband and I would like to thank the entire staff of Intercontinental Huizhou for the incredible time we had there, especially BELLA XU. She went above and beyond our wildest expectations in providing service for us. Without her wonderful service, our time would not have been as wonderful. The rest of the staff and the facilities were also amazing,...

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Helpful?
Thank moez_SH
ICHuizhouMarCom, PR Officer at InterContinental Huizhou Resort, responded to this review

Dear guest, Thank you for your stay with us at InterContinental Huizhou Resort. We are pleased to know that our staff and service helped in making you visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again your feedback and support and we look forward to welcoming you...

Hong Kong, China
Reviewed 24 April 2014

My boyfriend and I came for the hot spring and it did not fail us, it is tranquil and cosy. 5 hot spring pools situated at the top floor of the hotel, open air with gorgeous garden design. On the 2nd day when we came in the afternoon & were told the largest pool was being cleaned and will take...

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Helpful?
Thank SylviaH0
ICHuizhouMarCom, PR Officer at InterContinental Huizhou Resort, responded to this review

Dear Sylvia, Thanks for your review and and your recent stay with us. Feedback like yours is very valuable to us and enable us to improving the quality of hotels to better meet the needs of our guests. We would like to take this oppotunity to apologize for any inconvenence our notice service may have caused you. We appreciate your...

Hong Kong
Reviewed 13 February 2014 via mobile

This place is quite out there, imagine it would be quite hard to reach if not by tour. In-house hotspring is good enough i think. Lots of recreation activities nearby the gym - snooker, pingpong, biking, karaoke etc... Theres a big hotspring close by the hotel via golf karts, didnt go though as it was too cold. The buffet was...

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Helpful?
Thank Carley C
ICHuizhouMarCom, PR Officer at InterContinental Huizhou Resort, responded to this review

Dear Carley, Thank you. Most guests responded favorably regarding our Hot Spring Pool facility and recreation facilities. According to the authoritative report of Zhongshan Medical School of Zhongshan University, InterContinental Huizhou Resort is a rarely-seen top curing hot spring that contains radon and fluorine. The water contains a lot of trace elements and micro sulfureted hydrogen and is famous for...

Hong Kong, China
Reviewed 7 February 2014

Our family of 7 went there on chinese NY 2014 with expectation. Becos we had a great exp. at Shezhen Intercon. Unfortunately, the rooms, hotel set up(get loss and spend 20mins to source your rm with wide spread & poor directory), horrible buffets,etc really spoil our mood. No air cond. disorganize with all 3 rooms spread out with kids, not...

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Helpful?
Thank Nicewarrior
ICHuizhouMarCom, PR Officer at InterContinental Huizhou Resort, responded to this review

Dear guest, Thank you for your stay at InterContinental Huizhou Resort, your comment have been noted, and we are planning for improvements to hotel signage in the coming months. Also, you can use the emergency telephone to get the way to the room. Feedback like yours is very valuable to us and enables us to monitor our standard, which on...

Shenzhen, China
Reviewed 2 January 2014

my wife and i spend 1 day vacation in Huizhou Intercontinental resort on Dec-31, 2013 to celebrate the new year, the room is good, hot spring is good. but i was not expected there is no air condition in such cold winter. i call the service center and they claim there is no warn AC if the room temperature is...

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Helpful?
Thank Ricarli
ICHuizhouMarCom, PR Officer at InterContinental Huizhou Resort, responded to this review

Dear guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and we were able to provide you with a memorable experience. We are very sorry that you experienced inconvenience due to the air condition. Feedback like yours is very valuable to us and enables us to monitor our standards, which on...

Hong Kong, China
Reviewed 1 January 2014

Although located quite far (4 hrs ride from HK), IC Huizhou is a solid resort set in a relaxing atmosphere and space. Work is being done in the major building and I'm guessing it will reach other buildings as they too require refurnishing. I was quite worried before staying at this hotel because of the lack of photos on tripadvisor....

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Helpful?
Thank mcwai
ICHuizhouMarCom, PR Officer at InterContinental Huizhou Resort, responded to this review

Dear guest, Thank you very much for choosing InterContinental Huizhou Resort and taking your time to share your feedback about the hotel facilities and service. Our golf course is ready to be operated in these days. Otherwise, we would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comment about the meal...

Hong Kong, China
Reviewed 22 December 2013

I and my husband spent a two-day vacation in Huizhou Intercontinental resort hotel on 19-20 Dec 2013. This is a nice experience for us. First of all, we enjoyed the hotspring very much. It had a nice scenary with the moon and stars while we enjoyed the hotspring at night. We really felt very relaxing. However, it's not very convenient...

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Helpful?
Thank amyfong
ICHuizhouMarCom, PR Officer at InterContinental Huizhou Resort, responded to this review

Dear Ms. Fong, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Club Room, hotel environments made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve....

Hong Kong, China
Reviewed 25 September 2013 via mobile

The 5-star property with villas was surrounded by rice fields, bike trails and a golf course which reminds us the tranquility of rural areas of Ching Mai in Thailand. Star-gazing whilst enjoying family hot-spring in the villa really made the stay unforgettable. Services and choices of restaurant were acceptable but below the usual standards you would expect from Intercontinental.

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Helpful?
Thank 852NeverSleeps
ICHuizhouMarCom, Public Relations Officer at InterContinental Huizhou Resort, responded to this review

Dear guest, Thank you for your review and sharing the experience of your stay at InterContinental Huizhou Resort. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. We would like to respond to you personally, could you please send us your Email address...

PRC
Reviewed 5 April 2013

Provided two rooms both were NOT made up, I called the front desk and was asked to talk to tour leader!??? I was then sitting there to wait for making up. Guess what ? The cleaning lady took only less then 10 minutes and said it was done, no vaccum cleaning, no ....and it was just not clean enough. Besides,...

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Helpful?
2Thank MKC_PRC
ICHuizhouMarCom, PR Officer at InterContinental Huizhou Resort, responded to this review

Dear Guest, Thank you for your feedback regarding to our cleaning service. We appreciate you bring these matters to our attention and apologize for the inconveniences. At the same time, we will respone the situation to Rooms and Front Desk Department. We appreciate the candid feedback we receive and welcome any opportunity to improve. Best regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
InterContinental Huizhou Resort is located only 90 minutes from Shenzhen and 120 minutes from Hong Kong. Set in a lush green valley with 360-degree panoramic views, InterContinental Huizhou Resort offers 220 stylish guest rooms and villas, five restaurants and bars, a ballroom and seven meeting rooms, a Spa and scenic golf course. ... more   less 

Additional Information about InterContinental Huizhou Resort

Address: No.1 Wenquan Avenue, Hengli town, Huizhou 516253, China
Region: China > Guangdong > Huizhou
Price Range: $170 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Huizhou Resort 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Intercontinental Huizhou Hotel Huizhou
Hotel Style:
#2 Top resorts Hotel in Huizhou
#3 Spa Hotel in Huizhou
#8 Luxury Hotel in Huizhou
#9 Best Value Hotel in Huizhou
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Questions & Answers

Questions? Get answers from InterContinental Huizhou Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid booking on Chinese public holidays or weekends. If yu use a credit card issued abroad China, pay in cash or debit card.”
  • Views from the garden
 of 5 bubbles Josep_M_Casanovas, 24 Sep 2016 | Read review
“Club Room > Club Premier, because Club Premier's hot tub is outdoors where mosquitoes run rampant.”
 of 5 bubbles jim6324, 11 May 2015 | Read review
“Watch out for the areas under renovation... construction works start quite early...”
 of 5 bubbles 993JavierC, 23 May 2014 | Read review
“While they are under renovation process ask for a room not facing construction area. Do not miss a massage in the Spa. The therapist are really professional! If you are a foreigner and you don't speak Chinese, do not worry, they will try their best to understand your needs. Not everybody speak English but you can go to this hotel without worrying for the language barriers.”
 of 5 bubbles moez_SH, 20 May 2014 | Read review
“No ideas when to go without air cone. in winter or summer? and not clean n well managed facilities overall with proper food served within the resort.”
 of 5 bubbles Nicewarrior, 6 Feb 2014 | Read review
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