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Pullman Dongguan Forum

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#3 of 1,051 Hotels in Dongguan
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Dongguan Forum
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400 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Medora, Indiana
Reviewed 2 weeks ago

I stay in this hotel several times a year. It used to be very clean and updated, but now the rooms are starting to show some wear. The rooms do need to be updated soon. I like that there are 5 restaurants on site, but some of very similar or the same food. The food is also overpriced. The Western...

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Helpful?
Thank Robin47260
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear guest, Thank you for taking your valuable time to review our property. We are much appreciated for your details comments. Regarding the menu issues you mentioned, we have delivered it to related department to follow up. What's more, we could not wait to share an exciting news that we are in the process of updating the hotel building and...

Dongguan, China
Reviewed 4 weeks ago via mobile

Good property, clean, well maintained, nice rooms with average reasonable size. Staff rotation is sad, in the past I've meet so many nice staff that are no longer working there today (what impacts a bit on service), but overall very good property (for who stay there and like quiet bars, Carmen's bar is a must, with great Filipino band).

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Helpful?
Thank edreyer2015
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear guest, Thank you for your always support during the past few years. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the aspects of the staff rotation impact. Please be trusted that certain action will be done to improve our staff service quality. We appreciate...

Reviewed 18 January 2017

Such a beautiful hotel with such a low food quality. This is not a hotel for vegetarians! There is only a few dishes on the menu we can eat.... spaghetti tomatosauce for 20 dollar, mostly cold and too little portions or a salad that is made without love and ingredients, just a few green leaves and a tomato decoration for...

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Helpful?
Thank Erika B
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations, please allow us to express our sincerely apologies. Regarding to the issues you mentioned, we take it very seriously and have brought to the management daily meeting to discuss accordingly....

ChilliGarlic
Reviewed 17 January 2017

I stay at Pullman branded hotels with a certain expectation - an expectation that other Pullman hotels have given me. The rooms in this particular case didn't maintain that standard. Old bed, flat pillows, cheap tea bags and amenities - overall feeling more like a country motel in Australia than a starred Pullman. The restaurants are really good however, and...

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Helpful?
Thank ChilliGarlic
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear guest, Thank you for choosing Pullman Dongguan Forum as your home away from home! We much appreciate for your detailed comments referring to your recent stay with our hotel. In regarding to the problems you mentioned, we are sorry to learn that your experience did not meet your expectation. What's more, we could not wait to bring you exciting...

Danbury, Connecticut
Reviewed 9 January 2017 via mobile

Stayed at the Pullman during a recent visit to China. Hotel is located in a good area of town. Very clean. Spacious room. Staff very accommodating. Several restaurants to choose from. Beautiful grounds. Excellent spa. If in the area again will definitely stay here.

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Helpful?
Thank Maddie054
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear guest, Thank you very much for choosing Pullman Dongguan Forum and we appreciate for your positive comments. It is always good to learn that you had a pleasant stay with us. I will share your comment with our team. At Pullman, we strive to provide a superior service experience for every distinguished guest. The whole Pullman Dongguan team is...

Reviewed 30 December 2016 via mobile

Stayed for three nights. Room very spacious, comfortable bedding, in a huge king size bed. Working desk very useful. Bathroom huge as well with bathtub and showering separate. Complimentary two bottles of water each day. Free coffee in room. Lack of power plugs especially there isn't any near the bed. In these days where people play their phone before they...

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Helpful?
Thank Johnny C
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear guest, thank you for choosing Pullman Dongguan Forum as your home away from home. We appreciate your detailed comments very much. Regarding the power plug you mentioned, we are regretful to learn that due to the hotel construction problem, we could not add any power outlet near the bed, and do hope you understand. Besides, as you mentioned the...

Birmingham, United Kingdom
Reviewed 8 December 2016 via mobile

This a 5 star hotel that has very good amenities but service by the staff is very poor. In carmels bar i was given a dirty glass. Also when I was asked if I wanted another drink. The barman took away my third full glass and used the same glass for another beer. The staff always lean over you to...

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Helpful?
Thank nibble26
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, First of all thank you for choosing Pullman Dongguan Forum and much appreciated your detailed comments. In regarding the experience you mentioned, we have delivered the issue to related department head immediately and we do apologize for bringing you unhappy experience. Please be trusted that certain action will be done to improve our staff service skill. And we...

Kuala Lumpur, Malaysia
Reviewed 23 November 2016

Not my first time staying here. Always stayed in this hotel when I'm in Dongguan and they always live up to expectation. One problem I have though is the bed is kinda old and like slumps down quite a bit. Maybe I prefer a bit harder bed but that's just me.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Cheah L
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Thank you for your always support during the past years. We appreciate for your valuable comment very much. In regarding the problem you mentioned, we have further discussion with department head of Housekeeping. The soft mattress could be removed for your future stay to ensure your sleep quality. Please be trusted that they will be improved during your next visit....

London
Reviewed 17 November 2016

Having chosen this hotel for business over the last several years I was disappointed this year to find that the hotel has declined in standards and is now in need of updating decor and service levels. My biggest gripe was over the pool - having used the hotel for years as it has a great pool I was disappointed at...

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Helpful?
Thank LovetoshopLondon
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, First of all, thank you very much for your continuous support during the past years. We appreciate for your valuable comment very much. We do apologize for the unhappy experience you have mentioned. As our loyalty guest, we have discussed the issue in details with related department head. Please be acknowledged that certain actions have been implementing to...

Reviewed 6 November 2016 via mobile

Have stayed here before a few times over the years and has always remained as one of the best hotels I stay in on my visits to China. The rooms are spacious and luxurious with very nice bathrooms. There is a great outdoor swimming pool and gym. The breakfast is amazing and the bar great for relaxing or working from....

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Helpful?
Thank Michael W
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, Thank you for choosing Pullman Dongguan Forum as your home away from home. Staying at Pullman Dongguan Forum, enjoy the leisure lifestyle during your business trip, it is good choice for business travel guest. The whole Pullman team are striving to satisfy every distinguished guest and we look forward to serving you again. Pullman Dongguan Forum

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Centrally located, the Pullman Dongguan Forum hotel offers easy access to the Convention Centre, Hu Ying Park, Royal Lagoon Water World and golf courses. Ideal for both business and leisure travellers with 260 well appointed rooms, this charming low rise Chinese heritage hotel adjoins an amazing museum and art gallery and offers private access to the famous Qi Feng Mountain. Guests enjoy a choice of restaurants, private dining rooms, meeting rooms for over 400 delegates, spa, wellness centre and gym. ... more   less 

Additional Information about Pullman Dongguan Forum

Address: No.32 Dongcheng Middle Road, Dongcheng District, Dongguan 523129, China
Region: China > Guangdong > Dongguan
Price Range: $100 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Dongguan Forum 5*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Ctrip TA, Booking.com, Travelocity and Expedia so you can book your Pullman Dongguan Forum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Dongguan Forum Hotel Dongguan
Hotel Style:
#1 Top resorts Hotel in Dongguan
#2 Business Hotel in Dongguan
#3 Spa Hotel in Dongguan
#3 Luxury Hotel in Dongguan
#11 Best Value Hotel in Dongguan
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Dongguan Forum staff and other travellers.
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Questions? Get answers from Pullman Dongguan Forum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a higher floor for noise”
 of 5 bubbles LovetoshopLondon, 17 Nov 2016 | Read review
“Paying a bit more for room facing the mountain/pool side will make view more pleasant. Otherwise you will see a disorganized urban mess.”
 of 5 bubbles JU2014March, 20 Oct 2016 | Read review
“Higher floors with soft beds would be my recommendation!”
 of 5 bubbles 865helenj, 28 Aug 2016 | Read review
“If possible go for pool side room”
 of 5 bubbles Dan99191, 17 Aug 2016 | Read review
“Best view is the garden view.”
 of 5 bubbles 155aryag, 8 Apr 2016 | Read review
5 of 5