We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Lanzhou

Show Prices
#1 of 436 Hotels in Lanzhou
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Lanzhou
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

71 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 42: English reviews
Start your review of Crowne Plaza Lanzhou
 Click to rate
Christchurch, New Zealand
Reviewed 1 week ago

I didn't get the pleasure of staying at the Crowne plaza, however with hardly any laundry services available and ones with with English speakers even being harder to find, I contacted the Crowne plaza to ask if I could use their laundry service as my hotel didn't have the facility. They found and English speaker Mike who was really helpful...

 Report
Helpful?
Thank BenChar_Wilson
rachel z, marcm coordinator at Crowne Plaza Lanzhou, responded to this review

Dear guest,Thank you so much for your review of our hotel.We’re very glad to know you are satisfied with our great service, especially Mike made a good impression on you. Laundry and Dry-Clean Service for all guest,with Modern equipment and professional experience we will offer the best value to you. We will also strengthen the hotel staff English training.We are...

Riyadh, Saudi Arabia
Reviewed 3 weeks ago

It is the only international chain hotel in Lanzhou so far. You'll find the quality and service that you'd expect from any Crowne Plaza hotel worldwide, with an extra Chinese courtesy. English speaking staff is a challenge, like any other place in Lanzhou, but you can ask for an English speaking receptionist in the front desk. I tried and enjoyed...

 Report
Helpful?
Thank A. I
rachel z, marcom Coordinator at Crowne Plaza Lanzhou, responded to this review

Dear guest, thank you for choosing to stay at Crowne Plaza Lanzhou and taking your time to share your stay experience. As the first and only one international hotel brand in Lanzhou at present, we make efforts to provide foreigner the smooth and easy for communication service by delivery English language training to our frontline staff. We’re also very honored...

Raleigh, North Carolina
Reviewed 5 weeks ago

The staff was extremely responsive. When I asked for an english language newspaper, one appeared in my room while I was out for a meeting. The next day when I was leaving, the papers had not arrived, so they printed the whole LA Times for me to read on the plane.

 Report
Helpful?
Thank bbuff01
rachel z, marcom coordinator at Crowne Plaza Lanzhou, responded to this review

Dear guests! Thank you for choosing to stay in our hotel and take time to share with us your stay experience. Your praise is to give our work the biggest recognition. Your satisfaction is motivation for all of us. we look forward to your next visit.

Fuquay-Varina, North Carolina
Reviewed 1 February 2017

I've had the misfortune of having stayed here twice, once in 2015 and once in 2017. The ONLY reason I'd ever stay here is that there are basically no other options in the city. It looks like most any other Crowne Plaza, but looks can be deceiving. The staff are poorly trained, and as is common in China, indifferent at...

 Report
Helpful?
Thank mrtorbert
rachel z, Marcom coordinator at Crowne Plaza Lanzhou, responded to this review

Dear guests, Thank you for choosing to stay at our hotel again and your valuable comments are very important for us,and we are sorry that part of our services are not good enough which made you unsatisfied. We have shared your advice to relevant departments and will take action to make improvements. we are very glad to get your good...

Maceio, Brazil
Reviewed 30 January 2017

Everything was perfect with this stay. I booked through the IHG phone service, and they provided me with all the information I requested, and ultimately helped me choose the right accommodation. I arrived very early, and I was granted an extra breakfast for free. My room was also available early, and it had a great view to the Yellow River....

 Report
Helpful?
Thank ACFrery
rachel z, marcom coordinnor at Crowne Plaza Lanzhou, responded to this review

Dear guest,thank you for your kind words to hotel. The room was very spacious, clean and comfortable. The staff was extremely helpful and friendly. Top dinner buffet and excellent breakfast. In order to provide complete comfort for guest stay, kindly please be informed that hotel will repair the swimming pool from 25th to 28th January, 2017, and resume to normal...

Hong Kong, China
Reviewed 5 January 2017

This was an exceptionally great stay. The service was just unbelievable. The staff is amazing and deserves all kinds of plaudits. Very nicely appointed rooms as well. Would recommend this hotel to absolutely anyone -- one of the nicest hotels I've stayed at, inside or out of China.

 Report
Helpful?
Thank Tracy Z
rachel z, marcom coordinator at Crowne Plaza Lanzhou, responded to this review

Dear guests, thank you very much for your sharing experience,your recognition will encourage us to do better. the hotel stands on the north shore of the Yellow River's favorable geographical location makes the surrounding natural environment beautiful, and each room can enjoy the the Yellow River scenery. As the first international brand hotel in Lanzhou of Gansu Province, each employee...

Spokane Valley, Washington
Reviewed 2 December 2016 via mobile

We just stayed at the Crowne Plaza Lanzhou for the first time last week. We were so impressed about the service here!! We actually stayed at the Crowne Plaza in Beijing a few nights before this and can honestly say it was dramatically different (nothing against the Beijing location). We enjoyed the wonderful breakfast buffet and dined a few times...

 Report
Helpful?
1Thank KristinG59
rachel z, marcom coordinator at Crowne Plaza Lanzhou, responded to this review

Dear guests, thank you very much for your sharing experience,your recognition will encourage us to do better. the hotel stands on the north shore of the Yellow River's favorable geographical location makes the surrounding natural environment beautiful, and each room can enjoy the the Yellow River scenery. As the first international brand hotel in Lanzhou of Gansu Province, each employee...

London, United Kingdom
Reviewed 6 November 2016

Really excellent place. Staff were helpful. Breakfast options were insanely varied. Included dim sum, omelette bar, pancake bar, lots of western options, pastries, fruits, juices, and even decent coffee. Our room was large and modern and had an ipod dock, which is always nice. Great location too. Meant we could walk from the hotel along the north bank of the...

 Report
Helpful?
Thank PlanetByTrain
rachel z, marcom coordinator at Crowne Plaza Lanzhou, responded to this review

Dear guests, thank you very much for your sharing experience. the hotel stands on the north shore of the Yellow River's favorable geographical location makes the surrounding natural environment beautiful, and each room can enjoy the the Yellow River scenery.Your comments have been shared with the hotel management,will pay attention to the volume of the piano. As the first international...

Sunnyvale, California
Reviewed 5 November 2016

This is the best hotel in Lanzhou, an important gateway to China's Northwest. The rooms are very nicely furnished, and every one has a view of the Yellow River. There is a nice jogging path close to the hotel that runs on the north bank of Yellow River. The night views are pretty from this path. The hotel has excellent...

 Report
Helpful?
Thank chungylau
rachel z, marcom coordinator at Crowne Plaza Lanzhou, responded to this review

Dear guests, thank you very much for your sharing experience and praise! Glad to get your satisfaction.the hotel stands on the north shore of the Yellow River's favorable geographical location makes the surrounding natural environment beautiful, and each room can enjoy the the Yellow River scenery. and we will continue to provide you with comfort and high quality service! Welcome...

Melbourne, Australia
Reviewed 1 November 2016 via mobile

This place was superb super friendly and 5 star .. the room service food was on time and deliciously hot, the wifi fast as ! And the room like it was brand new 👌 nothing was to much trouble. Will be returning 😎🇨🇳

 Report
Helpful?
Thank dan46774
rachel z, marcom Coordinator at Crowne Plaza Lanzhou, responded to this review

Dear guests, thank you very much for your sharing experience and praise! Hotels will continue to improve the quality of service, bring you more experience, intimate actions make the guests feel warm like at home, your praise is our forward momentum, and we will continue to provide you with comfort and high quality service! Welcome to the Crowne Plaza Lanzhou...

101 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (82)
Viewed
View from Room (9)
Viewed
Dining (4)
Viewed
Hotel & Grounds (16)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (7)
Viewed
Room/Suite (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lanzhou hotels
1.1 km away
Wanda Vista Lanzhou
Wanda Vista Lanzhou
#2 of 436 in Lanzhou
36 reviews
2.3 km away
Legend Hotel
Legend Hotel
#6 of 436 in Lanzhou
198 reviews
3.3 km away
Sunshine Plaza Hotel
Sunshine Plaza Hotel
#5 of 436 in Lanzhou
220 reviews
Show Prices
Show Prices
Show Prices
1.7 km away
Ningwozhuang Hotel
Ningwozhuang Hotel
#8 of 436 in Lanzhou
47 reviews
2.2 km away
Jinjiang Sunshine Hotel
Jinjiang Sunshine Hotel
#141 of 436 in Lanzhou
113 reviews
3.4 km away
Kunyi Boutique Hotel Lanzhou Xiguan Shizi
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Crowne Plaza Lanzhou

Address: No.1 Beibinhe East Road, Chengguan District, Lanzhou 730046, China
Region: China > Gansu > Lanzhou
Price Range: $117 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Lanzhou 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Ctrip TA, Priceline, Agoda and Travelocity so you can book your Crowne Plaza Lanzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Crowne Plaza Lanzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you have a view of the Yellow River from most rooms”
 of 5 bubbles bbuff01, 18 Feb 2017 | Read review
“Highest stories have a stunning view”
 of 5 bubbles ACFrery, 29 Jan 2017 | Read review
“Make sure to reserve rooms with breakfast included”
 of 5 bubbles chungylau, 4 Nov 2016 | Read review
“High floor rooms have great views.”
 of 5 bubbles christopherr5, 13 Mar 2016 | Read review
“Best views from the back of the hotel”
 of 5 bubbles 662jamiep, 1 Aug 2015 | Read review
5 of 5