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Pan Pacific Xiamen

Agoda.comUSD 78*
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#4 of 1,264 Hotels in Xiamen
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 211*
USD 78*
Great Deal
USD 90*
USD 90*
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Pan Pacific Xiamen
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609 Reviews from our TripAdvisor Community

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Showing 291: English reviews
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Johor Bahru, Malaysia
Reviewed 6 days ago NEW

Stay in Xiamen Pan Pacific only if you need to go to the Olympic Stadium or the industrial park nearby. Otherwise the location is out of the usual tourist area, train stations or airport. If I have to return to Xiamen as a tourist, I will stay at a city centre hotel near San Fang Qi Xiang (three lanes and...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank ole2038
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Valued guest, Thank you for taking your precious time to give us your feedback. Pan Pacific Xiamen is centrally and conveniently located within walking distance to parks, lake, seaside, cafe, restaurants and bars. We are also very near to some popular local attractions. We are sorry that you found it’s not ideal. For future visit ,please feel free to...

Reviewed 1 week ago

Stayed at the hotel for 3 weeks on business. Staff are very helpful and polite, started to remember my name and room number after a few weeks. Facilities are good, gym and pool, AC and wi-fi in the rooms is excellent although the rooms are looking a little 'tired' and worn. Location is great, various western and Chinese restaurants within...

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Helpful?
Thank Nick G
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Valued Guest, Thank you for continuous support towards our hotel and taking your precious time to give us your feedback. We are pleased to hear that you are generally happy with us, you enjoyed our convenient location which is within walking distance of key attractions and eating place, we are also delighted to learn that the equipped facility and...

San Antonio, Texas
Reviewed 1 week ago

I travel to Xiamen quite often and have stayed at various hotels. The Pan Pacific was amazing. The room was great, the breakfast was excellent and the staff showed true hospitality. The fitness room had the latest equipment and very amazing view. My only complaint was trip was too short and I couldn't stay longer. I would also like to...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank mycomfychillife
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Valued Guest, Thank you for taking your precious time to give us your feedback. Great to hear that you are feeling at home during your recent stay with Pan Pacific Xiamen. You were generally happy with our Hotel and the Team's services and hospitality. We will certainly share your flattering comments with the Team members especially our Vicky and...

Sedro Woolley, Washington
Reviewed 1 week ago via mobile

We just stayed at the Pan Pacific in Xiamen for a week, and enjoyed our stay very much. The staff is extremely polite and helpful, and the Pacific Club has very useful benefits (dry cleaning, free happy hour, free breakfast, etc). Excellent room service, and cleaning. Highly recommend for Western guests, as the staff is bilingual. Location is good on...

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Helpful?
Thank wgilquist
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Mr. Wgilquist, Thank you for taking your precious time to give us your feedback. We are pleased to hear that you are happy with our location and service. We will share your flattering comments with our team and it will definitely be an encouragement to us to work even harder to attain to the next level of service. Pan...

Reviewed 2 weeks ago via mobile

This hotel has OK value for money, but there is some shortages: AC is limited, no pool, lobby bar only after 9 pm. Still the location is good and staff can cope with different guest situations in english.

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Helpful?
Thank Vesa M
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Mr. Vesa M, Thank you for taking your precious time to give us your feedback. We are pleased to hear that you are happy with our location and service. We will share your flattering comments with our team and it will definitely be an encouragement to us to work even harder to attain to the next higher level of...

London, United Kingdom
Reviewed 2 weeks ago

Highly recommend this hotel. 10 minutes walk from hotel was a Coffee Street with a wide range of restaurants and coffee bars overlooking the lake. Lake itself is stunning and I thoroughly enjoyed the long walk round it. Easy to walk to International Ferry Terminal for Gulangyu Island which is a must for all visitors to Xiamen. Hotel restaurant offered...

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Helpful?
Thank Val C
PPXMNGRO, Guest Relation Excutive at Pan Pacific Xiamen, responded to this review

Dear Mr. Val C, Thank you for taking your precious time to give us your feedback. We are pleased to hear that you are happy and enjoyed your recent stay with us. You have highly commented our Team for their service and hospitality. Thank you for patronizing our F&B outlets and we appreciate your great comments. We will share your...

Shannon, Ireland
Reviewed 3 weeks ago

Well located hotel was within easy walk of upmarket shops and restaurants. Theres a few good value bars around. Hotel was lovely, standard was fantastic, staff were exceptional and tried in vain one night to teach us some Chinese, which they found hilarious. Food was good and you really wouldn't want to leave the hotel its that comfortable. Out and...

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Helpful?
Thank alegge2017
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Mr. Alegge, Thank you for taking your precious time to give us your feedback. We are pleased to hear that you are happy and enjoyed your recent stay with us. You have highly commented our Team for their service and hospitality. We will share your flattering comments to them and it will definitely be an encouragement to us to...

Reviewed 3 weeks ago via mobile

We arrived at the pan Pacific hotel and the checking was pretty long because they couldn't find our reservation. Once they found it, we got our room which was a suite. The room is huge but the bathroom was very small and to access the bath tube you have to go through the shower. There is nothing to hang out...

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Helpful?
Thank Yael G
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Ms. Yael G, Thank you for taking your precious time give us your feedback. We are pleased to hear that you are happy with our Team's service and hospitality. Your flattering comments will definitely be an encouragement to us to work even work harder to attain to the next level of services. Our Hotel is centrally and conveniently located...

Reviewed 4 weeks ago via mobile

It is a wonderful stay and room is comfortable. Room is well maintained and i love the room size! Just a feedback that i had my breakfast on 25 april at around 10am and here is my feedback: - the food variety is good - juices was mostly empty except for grape which is very sour to drink. You might...

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Helpful?
Thank Lee L
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Mr. Lee, Thank you for taking your precious time to give us your feedback. Its through such continual feedback that we are able to find out our strength and weaknesses so that we can improve ourselves to serve our guests better. We are pleased to hear that you are happy with your room and our Team's services and hospitality....

Reviewed 4 weeks ago

The service was of high quality and the staff very friendly. Concierge very knowledgeable and helpful. Hotel is located close the beautiful lakes and parks. I had very pleasant daily walks from the hotel to the lakes and the sea.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank drms500
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Mr. Guest, Thank you for taking your precious time to give us your feedback. Our Hotel is centrally and conveniently located within walking distance to Parks, lake, seaside, coffee houses, restaurants and lounge bars and very near to some popular local tourist attractions. We are pleased to hear that you are happy with our Team's service and their hospitality....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a five-star luxury hotel and serviced suites experience in Xiamen Indulge in modern luxury in the heart of Xiamen's financial and entertainment district at Pan Pacific Xiamen. Located within a short five-minute walk to Xiamen-Gulang Island Ferry Terminal, 20 minutes away from the international airport and within walking distance from the city's major attractions, our hotel is your gateway to a myriad of enriching experiences amidst the alluring old-world charm of China. At 29 storeys high, our modern hotel affords stunning views of Xiamen's spectacular coastline. The 354 artistically decorated rooms and fully equipped serviced suites and apartments are equipped with thoughtful lighting effects to create a relaxing retreat. Offering well-appointed wellness and meeting facilities and a wide array of superior epicurean options, Pan Pacific Xiamen provides the perfect base for both the discerning business and leisure travellers. ... more   less 

Additional Information about Pan Pacific Xiamen

Address: No.19 Hubin North Road, Xiamen 361012, China
Region: China > Fujian > Xiamen
Price Range: $117 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Xiamen 5*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Travelocity, Ctrip TA, Agoda, Priceline, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Pan Pacific Xiamen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Xiamen Hotel Xiamen
Xiamen Pan Pacific
Sofitel Xiamen
Xiamen Sofitel
Hotel Style:
#2 Business Hotel in Xiamen
#3 Spa Hotel in Xiamen
#4 Romantic Hotel in Xiamen
#4 Luxury Hotel in Xiamen
#7 Best Value Hotel in Xiamen
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Xiamen staff and other travellers.
4 questions
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Redwood City, California
Little Rock, Arkansas
over a year ago

See all questions (4)

Questions? Get answers from Pan Pacific Xiamen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spacious room with full facilities. Breakfast was adequate for the price paid. Breakfast will be worth it if you book at least one day in advance to save on discount. ”
ole2038, 22 May 2017 | Read review
“This is a humid city, so start your AC early and let it run. ”
mycomfychillife, 17 May 2017 | Read review
“I was on 12th floor which was fine.”
683valc, 8 May 2017 | Read review
“Very nice and comfortable shower ”
nash20172017, 19 Mar 2017 | Read review
“Do not pay more for the sea view facing room, you don't really get what you pay for.”
kentay1900, 13 Feb 2017 | Read review
5 of 5
Agoda.com
USD 78* /night
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Hotels.comUSD 90
Expedia.comUSD 90
AMOMAUSD 211
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Prices are for 1 room, 2 adults
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