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Shangri-La Hotel Fuzhou

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#2 of 510 Hotels in Fuzhou
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959 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Guangzou
Reviewed 10 September 2016 via mobile

Hotel located in the centre of the city in Goulu district near the giant square with a huge statue of Mao Service great , rooms very clean & spacious . Food excellent in the Chinese restaurant Shang Palace

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Helpful?
Thank PhilChina
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “PhilChina”, Thank you very much for staying with us and for sharing your experience on Trip Advisor. Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We are very happy to learn that you were satisfied with our room cleanness, facilities and location. The Chinese restaurant Summer Palace...

NJ
Reviewed 2 August 2016 via mobile

The Shangri La chain of hotels continues to disappoint. This once great chain has fallen by what I assume are cost cutting measures. It seems to be at all of their hotels. Good - clean rooms, free wifi, decent location, gym is big and has plenty of machines and free weights. Bad - the buffet is limited and not up...

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Helpful?
Thank DMACK15
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “DMACK15”, Thank you very much for staying with us and for sharing your experience on Trip Advisor. Your advice and feedback are extremely important to us. First of all, we are very happy to learn that you were satisfied with our room cleanness, gym facilities, wifi and location. Secondly, please allow us to apologize for the inconvenience caused and...

Dongguan, China
Reviewed 23 July 2016

I have stayed at this hotel many times. It is my first choice for a hotel whenever I visit Fuzhou. The staff are well trained, and many of them can speak English. You can enjoy superb meals, with a variety of restaurants available. Very clean rooms.The hotel is well maintained

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Helpful?
Thank albir60
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “albir60” Thank you very much for staying with us recently and for taking the time to share your experience with us on Trip advisor. Feedback from our guest is extremely important to us as it only can help to improve our guest services and experience. We are very delighted that you have enjoyed your time while staying with us...

Shanghai, China
Reviewed 9 July 2016 via mobile

Had high hopes expectations but hugely disappointed. Central location but very very old property. Really needs complete overhaul. Food quality is fair. Restaurant staff service is good. Amenities is fair. Price is reasonable. Would not return except for staff service.

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Helpful?
Thank ttwee
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “ttwee” Thank you very much for staying with us and for sharing your experience on Tripadvisor. Your advice and feedback are extremely important to us. First of all we are very happy to learn that you were well served by our colleagues. Secondly please allow us to apologize for the inconvenience caused and we are very sorry to hear...

Singapore, Singapore
Reviewed 5 June 2016

As usual you will have local people cutting queue and the counter staff will pretend not seeing it. You need to let them know that you are the next person in line and then the counter staff will tell the person who had cut queue that you are actually next to serve (so the trick is you, foreigner are complaining...

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Helpful?
Thank koslsl
Jonas A, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “koslsl” Thank you for choosing Shangri-la Hotel Fuzhou and for taking the time to share your experience on TripAdvsior. Feedback from our guest is extremely important to us as it only can help to improve our guest services and experience. First and foremost, please allow us to apologize for the problem you encounter during your check in process. Please...

Mumbai
Reviewed 23 April 2016

It's a nice hotel. the breakfast spread is good. Green teas are excellant. Room is spacious and has great view. It's well connected to other places one would want to visit but it is strictly a business hotel.

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Helpful?
Thank sharat
Jonas A, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “sharat” Thank you for choosing Shangri-la Hotel Fuzhou and for taking the time to share your experience on TripAdvsior. Feedback from our guest is extremely important to us and none more so than from experienced travelers such as yourself. We are very delighted that you have enjoyed your time while staying with us and that you like our green...

Kuala Lumpur, Malaysia
Reviewed 8 April 2016 via mobile

Lovely set up with adjoining sitting room. There's even some chinese tea in a pot for you to serve any guests you may have. There's an expresso machine and lots of little extras. On the 2nd night there was a surprise fruit platter laid out too. The room was tastefully furnished. The breakfast was great but I had four meals...

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Helpful?
Thank ScubaDy
Jonas A, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “ScubaDy” Thank you for choosing Shangri-la Hotel Fuzhou and sharing your review with us here on TripAdvsior. Feedback from our guest is extremely important to us and none more so than from experienced travelers such as yourself. We are very pleased to know that you have enjoyed your time while staying with us and on your positive feedback on...

Muenster, Germany
Reviewed 1 April 2016

to stay in shagri la in fuzhou is an experience. Rooms are clean and fully equipped with all the modern features you need in a 5 star hotel. But the very best is breakfast. It has all kinds of chinese food you can imagin and a fair choice of western meals for the early morning. View from upper rooms is...

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Helpful?
Thank t-gilli
Philippe_Kronberg, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear t-gilli, Thank you so much for your nice review on us. We are glad to hear your positive feedback on our facilities and to learn that you have enjoyed the breakfast spread in our all day dining cafe. Again, thank you very much for your detailed comments and we hope there will be a next time for us to...

Hong Kong, China
Reviewed 29 March 2016

The hotel is not new but the service that we had was very good. Certain staff like Will Zhang and Kenny Peng were extremely helpful and served us with enthusiasm. Our previous request for a non-smoking room on high floor was entertained. Our room was clean and tidy. The food at Summer Place and the Korean Restaurant was good but...

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Helpful?
Thank Ting228
Philippe_Kronberg, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear Ting228, It is always a pleasure to read such a nice feedback on TripAdvisor. We are glad to learn that you have enjoyed your stay with us and were well served by our team, especially Will Zhang and Kenny Peng from Concierge. Meanwhile, we are also pleased to learn that you like our Chinese restaurant Summer Palace and Korean...

Singapore, Singapore
Reviewed 15 February 2016

Like all Shang's. they are very helpful and you can expect to find a certain level of service. The GM and Director of F&B was very helpful to us and made our stay most enjoyable. The only thing lacking is the professionalism of the local staff, still lacks the kind of 'something extra' that Asian staff gives. You can feel...

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Helpful?
Thank GLLK54
Frida W, Public Relations Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear GLLK54, Thank you for taking time to write a review for us on TripAdvisor. We are pleased to learn that you have enjoyed your stay with us. However, we are also concerned about your comments on our service as you mentioned. Shangri-La Hotel, Fuzhou aims to delight and provide all our guests with the highest standards in service and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Shangri-La Hotel Fuzhou

Address: No.9 Xinquan South Road, Fuzhou 350005, China
Region: China > Fujian > Fuzhou > Wuyi Square
Price Range: $129 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Fuzhou 5*
Number of rooms: 414
Reservation Options:
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Also Known As:
Shangri La Hotel Fuzhou
Shangri La Fuzhou
Hotel Style:
#2 Luxury Hotel in Fuzhou
#6 Best Value Hotel in Fuzhou
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Questions & Answers

Questions? Get answers from Shangri-La Hotel Fuzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floor have excellent views of the city”
 of 5 bubbles albir60, 22 Jul 2016 | Read review
“nearby park is nice.”
 of 5 bubbles t-gilli, 31 Mar 2016 | Read review
“It's better to email the hotel and set out your requests in advance.”
 of 5 bubbles Ting228, 29 Mar 2016 | Read review
“Book on line and get a good room even if it costs you a bitmore.”
 of 5 bubbles KonVat, 4 Jan 2016 | Read review
“check the rates in other hotels and compare ...”
 of 5 bubbles benny-rehovot, 15 Oct 2015 | Read review
5 of 5
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