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Shangri-La Hotel Fuzhou

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#2 of 509 Hotels in Fuzhou
Certificate of Excellence
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Shangri-La Hotel Fuzhou
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959 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Chonburi, Thailand
Reviewed 1 week ago

The hotel and the room are a little bit too old but really clean. All amenities are great. Taking a shower and viewing outside top view. There are some fresh fruits serving in the room. Laundry service is great. I stayed 2 nights so I really was bored of breakfast. Breakfast is mainly Chinese foods, need more varieties of style.

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Helpful?
Thank yuitheeza
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear "yuitheeza", Thank you very much for staying with us and for sharing your experience on Trip Advisor. Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We are very happy to learn that you were satisfied with our cleaness and laundry service. Please rest assured that, based on...

Reviewed 1 week ago

I'am used to travel in China and I prefer to stay at Shangri-La. I really need to say it please book HorizonClub room because that's what really makes you feel at home. Don't know where they find the staff but they are exceptional ! Mr. Alvin a very big thank you to you and your team ! What a service...

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Helpful?
Thank DVVLAP
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear "DVVLAP", Thank you very much for staying with us and for sharing your experience on Trip Advisor. Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We are very happy to learn that you were satisfied with our Horizon Club services. I look forward to welcome you back...

Auckland, New Zealand
Reviewed 31 October 2016

A very good place to say, close to most things, great staff and easy room service. Great pool and gym. I enjoyed my stay here, some difficulty paying with overseas card that was quickly sorted by staff

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Helpful?
Thank Carlanoah
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear "Carlanoah", Thank you very much for staying with us and for sharing your experience on Trip Advisor. Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We are very happy to learn that you were satisfied with Health Club facilities, room service and our staff services. I look...

Bath, United Kingdom
Reviewed 30 October 2016 via mobile

Used to love this hotel but.... My room was filthy (my colleague had toe nails on her carpet) , price was double the normal price just for one night as there was some sort of tobacco fair in Fuzhou at the same time, food was awful. Not the Shangri La normal standards. Will book a different hotel next time, as...

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Helpful?
Thank Laura C
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear "Laura C", Thank you very much for staying with us and for sharing your experience on Tripadvisor. Your advice and feedback are extremely important to us. Please allow us to apologize for the inconvenience caused and we are very sorry to hear that your stay was not to your satisfaction. We take your comment very serious and please rest...

Penang, Malaysia
Reviewed 25 October 2016

Good Hotel, City area, quite a distance from Shopping Centre, however there is a big books store that is 5 minutes walk from the hotel (majority Chinese books). , surrounding food choices are limited. Staffs are helpful. Room is good.

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Helpful?
Thank Seow
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear "Seow", Thank you very much for staying with us and sharing your experience on Trip Advisor. Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We are very happy to learn that you were satisfied with our location, service and guestroom. There is a shopping centre on the...

Panama City
Reviewed 14 October 2016

Shangri-La Fuzhou Hotel still continues to be the best in Fuzhou albeit a few newcomers. Great service by their staff is their secret! If you have the chance to stay at the Horizon Club please do not hesitate. Very good staff at the Horizon Club Lounge!

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Helpful?
Thank Ben H
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear "Ben H", Thank you very much for staying with us and for sharing your experience on Trip Advisor. Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We are very happy to learn that you were satisfied with our services. The Horizon Club Lounge is on the 22nd...

Sydney
Reviewed 30 September 2016 via mobile

Location of this hotel is great if you are working in the CBD. Staff check-in was super slow but staff did speak a good amount of English. Rooms are a good size and bathrooms are quite large, plenty of space in the wet room shower. Lobby was under partly under construction when I stayed but it didnt effect us. Breakfast...

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Helpful?
Thank kookla163
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “kookla163”, Thank you very much for staying with us and for sharing your experience on Trip Advisor. Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We are very happy to learn that you were satisfied with our guestroom space and breakfast. Please rest assured that, based on...

Shanghai, China
Reviewed 22 September 2016

Overall a nice hotel. Location is good and has a good view of the square. Staff is professional and helpful. Has all the amenities Shangri-La hotels have. Good wifi and internet speed. Good amenities in the room. But the room does feel a bit dated. Can't really give it 5 stars because it just feels like a decent room, but...

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Helpful?
Thank cstravel2016
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “cstravel2016”, Thank you very much for staying with us and for sharing your experience on Trip Advisor. Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We are very happy to learn that you were satisfied with our unique city centre location, well trained staff service, guestroom amenities...

Singapore, Singapore
Reviewed 22 September 2016

This is probably one of the better hotel in Fuzhou. Located near WuYi Square, the hotel is pretty convenient with lots of shops in the vicinity. The hotel is spacious with a grand lobby with high ceiling. Rooms are well kept. The food serve at the restaurant is excellent.

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Helpful?
Thank Desmond P
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “Desmond P”, Thank you very much for staying with us and for sharing your experience on Trip Advisor. Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We are very happy to learn that you were satisfied with our guestroom space, location and food. We look forward to...

Dallas, Texas
Reviewed 18 September 2016 via mobile

Location's good in the heart of the city, rooms are clean and fairly spacious, service and amenities are decent, and the food's great at the second-floor Chinese restaurant Summer Palace. Best thing is the view overlooking Wuyi Square Park with its stainless steel Sanshanyishui (three hills and one river) sculpture and statue of Mao Zedong. Overall, the hotel lives up...

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Helpful?
Thank chyanphang
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “chyanphang”, Thank you very much for staying with us and for sharing your experience on Trip Advisor. Your advice and feedback are extremely important to us as can only help us to further improve the customer experience. We are very happy to learn that you were satisfied with our room cleanness, facilities and the unique centre location. The Chinese...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Shangri-La Hotel Fuzhou

Address: No.9 Xinquan South Road, Fuzhou 350005, China
Region: China > Fujian > Fuzhou > Wuyi Square
Price Range: $130 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Fuzhou 5*
Number of rooms: 414
Reservation Options:
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Also Known As:
Shangri La Hotel Fuzhou
Shangri La Fuzhou
Hotel Style:
#2 Luxury Hotel in Fuzhou
#6 Best Value Hotel in Fuzhou
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Questions & Answers

Questions? Get answers from Shangri-La Hotel Fuzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floor have excellent views of the city”
 of 5 bubbles albir60, 22 Jul 2016 | Read review
“nearby park is nice.”
 of 5 bubbles t-gilli, 31 Mar 2016 | Read review
“It's better to email the hotel and set out your requests in advance.”
 of 5 bubbles Ting228, 29 Mar 2016 | Read review
“Book on line and get a good room even if it costs you a bitmore.”
 of 5 bubbles KonVat, 4 Jan 2016 | Read review
“check the rates in other hotels and compare ...”
 of 5 bubbles benny-rehovot, 15 Oct 2015 | Read review
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