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Hotel Hain

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78 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Today we booked this "hotel", but it was horrible. Room not clean, bed not clean. We stayed one minute and escape from this place. Not recommended. Rooms are under construction. TripAdvisor can not list this kind of place.

Helpful?
Thank Pablo A
Guayaquil, Ecuador
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 October 2016 via mobile

I recommend this place if you go to Punta Arenas. The owners are wonderful people & Lili is a fantastic woman with a lot of stories of the region. The place is very well located and safe, the rooms are very comfortable and the relation with other passengers in the kitchen is amazing! I went to this place after i... More 

Helpful?
Thank ajeffsu
Western Cape, South Africa
Level Contributor
10 reviews
5 hotel reviews
Reviewed 28 March 2016

We were so looking forward to this hotel, they have a beautiful website... It turned out to be the dirtiest place for the most money we stayed in throughout Chile. The bathroom was covered in hairs, the bed was lumpy, sheets were dirty and they even had holes. The staff were very unfriendly. When I came accross the previous occupant´s... More 

Helpful?
Thank mlanibasson

Travellers are raving about these Punta Arenas hotels

Terrebonne, Canada
Level Contributor
150 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 11 March 2016

Here is a place that I found searching the internet. As I got there very late at night it was a little long before they would open the door but as soon as I could come in, I saw that this place was a good one. Went to bed and the next morning I took my included breakfast which was... More 

Helpful?
1 Thank Michel20958
Hobart, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 February 2016 via mobile

Clean, friendly staff, nice breakfast room. Occasional visits by very cute dachshund. Room was a little small for repacking two people's hiking gear, and we were unable to turn off the heater, but otherwise perfectly adequate. Bad smell of drains in the room.

Helpful?
1 Thank jenmakin
Galway, Ireland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 March 2015

Hotel Hain is absolutely fine, basic but fine! I have no major complaints bar thin walls and broken shower head but it really was very much overpriced. Breakfast was fine, the staff were extreamly kind and helpful with our washing and info on Torres, they also kept a bag for us while we went trekking for 5 days which was... More 

Helpful?
1 Thank Roisin P
Bogota, Colombia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 November 2014

Mixed feelings about the Hain: it /does/ seem to need a bit of attention but everything works just fine. The bed is perfectly comfortable and although I was on the main street I had no problems with street noise. Noisy neighbours might be an issue though. What sold it to me though was the wonderful attention given by Señora Liliana:... More 

Helpful?
2 Thank IanWorthington
Valparaiso Region, Chile
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 November 2014

The bed was one if the most comfortable I have ever slept in and the staff were very helpful but the hotel needed a lot if repair.. The window in my room was held together with string and its on a busy road so not a great sleep despite the cosy bed.weak shower. Further from town than I expected also.... More 

Helpful?
1 Thank Brid Mack M
Copenhagen, Denmark
Level Contributor
105 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 15 May 2014

Interesting wooden-all-over-place situated in an old house, which are in need of repairs many places. The staff was not all that attentive and our room was a bit dirty, and not a brilliant idea with an all wood bathroom. I feel the staff should be more attentive to the customers needs. The area is OK, a bit of a walk... More 

Helpful?
1 Thank MrManOnTheMoon
Herselt
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 January 2013

This is one of the cosiest places I've been on my trip. A lot of reviews I read on this site that say this place is lousy, are overexaggerated. It might be true however, that the doors don't close hermetically, windows aren't soundproof and the rooms are not the newest, but to me, that just was exactly the character of... More 

Helpful?
2 Thank wardvanuytsel

88 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Hain Hotel, a boutique hotel framed the issue of selknam culture, located in the center of the city of Punta Arenas, offers rooms with free Wi-Fi and cable TV. It has a cafe and bar. Free public parking is available. The Hain Hotel features bright and dim rooms are equipped with central heating. All with private bathroom. Our breakfast buffet is served from 07:30 to 10:00 am. In the cafeteria offers food and drinks. We have a sitting area or reading. We have a panel of tourist information and may request reserve tour or tours. ... more   less 

Additional Information about Hotel Hain

Address: Jose Nogueira 1600, Punta Arenas 6201397, Chile
Region: Chile > Magallanes Region > Punta Arenas
Price Range: $73 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Hain 2.5*
Number of rooms: 14
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hain staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just getbto this hotel and they will set everything greatly for you.”
 of 5 bubbles Michel20958, 11 Mar 2016 | Read review
“Room #11 is close to the door and a bit noisy. But room #14 is very quiet and has a small backyard, perfect for smokers.”
 of 5 bubbles AlexWyssling, 18 Jan 2013 | Read review
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