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Heritage Suites Hotel

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Heritage Suites Hotel
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1,228 Reviews from our TripAdvisor Community

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Showing 981: English reviews
Reviewed yesterday NEWvia mobile

I love heritage suite hotel so much I went to trained at here for 5 much it so good . For staff so beautiful kindness smile and friendly also respect. Good service . The food was very good. Restaurant so beautiful and staff so friendly and respect.The room so beautiful so nice and big. The pool very nice . I...

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Thank Ryrath R
Calgary, Canada
Reviewed 4 days ago NEWvia mobile

We stayed at the heritage suites for 4 nights on our trip to Siem Reap. Staff at the hotel are fantastic greeting with smiles and cool towels when we arrived each day. The rooms are spacious and well equipped with a cool and modern layout. A few minor things prevented me from giving five stars. First the grounds are not...

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Thank Ethnic-Visitor
Menlo Park, California
Reviewed 5 days ago NEW

The Heritage Suites hotel was the perfect choice for my family of 3. We stayed in the bungalow suite of this small 26-room hotel. The suite is well furnished with a lovely private courtyard and outdoor shower. Some fixtures were showing their age, but overall, the rooms are well maintained. The hotel is in the french colonial style with lovely...

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Thank KarenInMenloPark
Bangkok, Thailand
Reviewed 6 days ago NEW

One of the most beautiful hotels I have ever had the pleasure of staying at. The suites are luxurious and comfortable with excellent service from the staff. The food is pretty good and the pool area is quite nice. Getting around town is easy with a pedicab always available as well as the on-site vintage mercedes. I highly recommend using...

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Thank vinaya_eve
Reviewed 6 days ago NEW

We stayed in a bungalow suite and could not have been happier with the room, service, amenities and food. The boutique stay has all the perks of a larger hotel. They also did a great job with arranging our Angkor complex tours.

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Thank Mary H
Hong Kong
Reviewed 1 week ago

This was our first visit to Cambodia and after some online research we opted to stay at Heritage Suites Hotel in Siem Reap. We were greeted at the airport by one of the staff, Long, and as we walked out of the airport building we were led to a vintage Mercedes Benz car – It felt special being chauffeur driven...

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Thank rccli18
Reviewed 1 week ago via mobile

We enjoyed a beautiful Christmas Eve dinner at Heritage hotel. It was utter perfection from start to finish - the canapés and various courses were delicious, the entertainment so enjoyable. Such a special evening! Thank you to the hotel for making such an impression - your staff are immaculately presented, well spoken and helpful.

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Thank Alliwanttodoistravel
Singapore, Singapore
Reviewed 2 weeks ago via mobile

The Heritage Suites is an amazing place in Siem Reap. Surely the esthetics are wonderful. But that's not the main reason why I recommend you to stay here. The real reason is: you should stay here because the service is so personal! You cannot compare this to one of the gigantic branded hotel chains in Siem Reap. The staff is...

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Thank Susan v
Greater Johannesburg, South Africa
Reviewed 3 weeks ago via mobile

I decided that I had to write a review about this hotel even though we did not stay there but went to listen to jazz. As we stumbled in we promptly sat down declaring to a very well dressed lady that we were there for the jazz. She smiled and said we were welcome and that this evening they would...

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Thank donquixote232
Heritage S, Public Relations Manager at Heritage Suites Hotel, responded to this review

Thank you for the amazing feedback! We're so happy to hear that you enjoyed our Jazz night. Thank you for supporting the Women's Resource Center with us at Heritage. We hope to see you again soon, our Jazz nights are on every Thursday!

new york
Reviewed 3 weeks ago

We stayed one night in a bungalow suite at this charming, tasteful hotel. We enjoyed our room - comfortable bed, nice bathtub + outdoor shower, as well as the pool. The staff were friendly, helpful & attentive - although inefficient at times. We asked for a television to be installed in our room, but that turned out to be a...

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Thank phineas_fogg
Heritage S, Public Relations Manager at Heritage Suites Hotel, responded to this review

Thank you for taking the time to review us. We sincerely apologize for the complications regarding the Restaurant during your stay, and we wish that we could have done more for you. We hope that your overall experience was still enjoyable, and we would be more than happy to welcome you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Small and Charming Boutique Hotel|20 Suites & 6 Classic Guestrooms | Sophisticated - but not trendy | Luxurious - but not ostentatious | Timeless - yet recognizably of its time | Genuine hospitality | One block away from the Siem Reap river |Twenty minutes from the Angkor temples|Five minutes to downtown Old Market| Saltwater pool, Spa, fine dining Restaurant & Zinc Bar | Regular Happy Hours from 5pm to 7pm at the Cocktail Bar | EVERY TUESDAY - ROYAL APSARA DANCE from 7.30Pm - 8.30Pm | EVERY THURSDAY - JAZZ IN THE CITY from 7pm to 10pm ... more   less 

Additional Information about Heritage Suites Hotel

Address: Wat Polanka, Slokram Village, Siem Reap 93101, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: $168 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Suites Hotel 4.5*
Number of rooms: 26
Reservation Options:
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Also Known As:
Heritage Suites Hotel Relais And Chateaux
Heritage Hotel Siem Reap
Heritage Siem Reap
Hotel Style:
#4 Business Hotel in Siem Reap
#8 Romantic Hotel in Siem Reap
#22 Spa Hotel in Siem Reap
#23 Luxury Hotel in Siem Reap
#24 Family Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Suites Hotel staff and other travellers.
4 questions
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Questions? Get answers from Heritage Suites Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bungalow rooms are amazing.”
  • Bed and Closet
  • Tub
  • In Room Sitting Area
  • Comfy Bed
  • Steam Room!
  • Sitting Area
 of 5 bubbles roset106, 21 Dec 2016 | Read review
“definitely a bungalow suite”
 of 5 bubbles suzannep901, 13 Dec 2016 | Read review
“Away from families with children, and the pool”
 of 5 bubbles brissie16, 11 Dec 2016 | Read review
“Standard rooms are on the second floor, no elevator. Bungalow suites are all first floor.”
 of 5 bubbles mw118, 3 Dec 2016 | Read review
“We stayed in a suite behind the swimming pool, quiet and peaceful with small outdoor area with bamboo so lovely to look out onto.”
 of 5 bubbles 61petab, 28 Nov 2016 | Read review
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