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City River Hotel

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#75 of 319 Hotels in Siem Reap
Certificate of Excellence
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806 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Sydney, Australia
Reviewed 3 November 2016

Quiet a nice hotel Not a bad location ! Just a short walk to shopping & restaurants! The hotel is pleasant with the staff being very attentive! The long corridors makes it a bit of a walk to get around but not difficult! The pool was lovely especially being located on the roof top! Breakfast was ok but it was...

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Helpful?
Thank Donna C
CityRiverHotel_SR, Manager at City River Hotel, responded to this review

Dear Donna C, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at City River Hotel. Thank you for your positive comments,. Our friendly team is always happy to be at your service to ensure you are well taken care of. Your kind words have just brightened their days and definitely inspired...

Sydney, Australia
Reviewed 27 October 2016

An excellent hotel, good food, close to excellent restaurants. Good location. Friendly and helpful staff. Very attractive dining area. Good to be able to order dinner to be sent to pool area, beautiful views at sunset and evening.

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Helpful?
Thank RhondaSydney
CityRiverHotel_SR, Manager at City River Hotel, responded to this review

Dear RhondaSydney, Thank you so much for your kind words following your recent stay at The City River Hotel It sounds like you really enjoyed your stay and all that Siem Reap has to offer. Your lovely review has certainly brightened up our days. Nothing is more rewarding than knowing how pleased you were with our service, unique product and...

New Zeland
Reviewed 27 October 2016

Was a great place to stay with friendly staff & good location. Good 3 star accommodation. Was fabulous having a pool as was so hot. Watched electrical storms from the rooftop pool area while sipping cocktails. Pretty special. Stay included daily buffet breakfast which was varied each day. Walking distance to markets and pub street area (famous here). River in...

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Thank Wendy C
Melbourne, Australia
Reviewed 26 October 2016

Was booked into this hotel by our tour company. Three star hotel but our stay was very pleasant. Upgraded on arrival. More like a four star hotel. Very central location can walk to Pub street, market etc. All the staff are ever so polite, always smiling and genuinely try to help you out. Breakfast was good and varied daily. Other...

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Thank Bombaybelle
Cambridge
Reviewed 22 October 2016

We stayed here as a family for 4 nights. The staff were always friendly and helpful. The rooms were a bit dated but scrupulously clean. The roof top pool enjoyable after a day out in the heat. Breakfast buffet good. A short walk into the CBD across the river. Our rooms did not have a river view but that wasn't...

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Thank emilytas
Reviewed 18 October 2016 via mobile

All staff are warm and welcoming. Nothing seems to be a bother to them if it will assist you. The rooms a large, have good air-con and wi-fi. Breakfast is generous and in a lovely leafy room. The is a goid sized pool (with shade) and a bar on top floor. We had a lovely lunch in the dining room,...

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Thank Phillippa W
Whyalla, Australia
Reviewed 9 October 2016

This hotel was fantastic. The welcome we received was fantastic, a cool damp towel, a big smile and a genuine greeting. After a small mix up with a credit card (through no fault of theirs) we were taken up to our room by the manager and a gentleman that refused to allow us to carry any of our bags. The...

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Helpful?
Thank Nickers9699
CityRiverHotel_SR, Manager at City River Hotel, responded to this review

Dear Nickers9699, Thank you for your recent stay at City River Hotel and taking your time to extend your review based on your experience. We are pleased to know that you enjoyed everything at our hotel as well as the services provided to you. Our team is committed to provide the best accommodation experience to our guests. We are pleased...

Vancouver, Canada
Reviewed 27 September 2016 via mobile

Upon arrival there was a noticeable 'old musty' aroma to this hotel and our room. The glasses in the bathroom had a white-grey residue on the inside, in the corners and the base. They were dirty. There was a long hair on the bathroom sink, not from us. The shower light did not work, the bottom of the shower curtain...

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Thank Lou F
Warkworth, New Zealand
Reviewed 23 September 2016

We stayed four nights at this Hotel and were disappointed with it. The rooms were clean but we had trouble with the kettle. It was replaced 3 times but still did not work. Breakfast was very poor. Very little to choose from. Most dishes only had one or two pieces in them. Tea was nearly always cold. Orange juice warm...

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Helpful?
Thank aussiejoyce23
CityRiverHotel_SR, Manager at City River Hotel, responded to this review

Dear aussiejoyce23, Thank you for staying with us during your recent trip to Siem Reap and thank you for the review of our hotel. Many thanks for your kind words regarding the service you received from the team. As you say the location is excellent for access to Pub Street and night market. Conversely, we deeply apologize for the experience...

Bendigo, Australia
Reviewed 21 September 2016 via mobile

We stayed at the city river hotel for 3 nights and loved our stay!!! The staff are lovely, have a huge range of tourist brochures (which I like). The hotel is in a great location (only a 2min walk to markets & pub street) and the pool is beautiful. Our shower was very temperamental, but that was the only downfall....

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Thank samanthajean7

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Laundry Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
City River Hotel is beautifully located on the bank of Siem Reap River. Our superb location offers our guests the unique experience of peacefulness in a lively city. We’re just a walking distance away from the ever popular Pub Street and Night Market.The roof-top swimming pool is the only one of its kind in Siem Reap. Guests will enjoy the spectacular views of the city and sunset while sipping away the delicious cocktails on the poolside bar. This experience can only be found exclusively at City River Hotel.Our Deluxe rooms are beautifully decorated with all standard amenities and a balcony overlooking the city. In addition, guests are able to pamper themselves with the traditional Khmer massage at our Massage Center after spending a long day at the wonderful temples. ... more   less 

Additional Information about City River Hotel

Address: 0511, Achasva Street, Wat Bo, Siem Reap 93 171, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: $53 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City River Hotel 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
City River Siem Reap
Hotel City River
Hotel Style:
#29 Business Hotel in Siem Reap
#54 Romantic Hotel in Siem Reap
#56 Spa Hotel in Siem Reap
#62 Family Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from City River Hotel staff and other travellers.
4 questions
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Guangzhou, China
1 month ago

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Questions? Get answers from City River Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed at the front of the hotel & we didn't have any problems with noise! There was a problem with our safe which could'nt be fixed.”
 of 5 bubbles DonnaC945, 2 Nov 2016 | Read review
“Higher floors would be better”
 of 5 bubbles Bombaybelle, 25 Oct 2016 | Read review
“Rooms on higher floors have better views.”
 of 5 bubbles Nickers9699, 8 Oct 2016 | Read review
“Triple room comes with 3 single-beds is comfortable for us; Ideal location from here to anywhere.”
 of 5 bubbles THK5828, 14 Sep 2016 | Read review
“the higher floors have better views.”
 of 5 bubbles brentb610, 8 Sep 2016 | Read review
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