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Royal Empire Hotel

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#113 of 331 Hotels in Siem Reap
Certificate of Excellence
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1 room 2 adults 0 children
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Royal Empire Hotel
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541 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Huntington Beach, California
Reviewed 1 week ago via mobile

We enjoyed our stay at the Royal Empire Hotel. The room was nice and roomy. They include robe and slippers. The pool was so refreshing after a long hot day of touring. The bar has great drinks and happy hour in the evening, the Drinks are under $3. The breakfast was fantastic! I truly enjoyed the chicken Pho', omelette bar,...

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Helpful?
Thank hbscubagirl
Royal E, Assistant Sales Manager at Royal Empire Hotel, responded to this review

Dear hbscubagirl, Warmest greeting from Royal Empire Hotel-Siem Reap- Cambodia! Thank you for the great review of "GREAT STAY" given us here at Royal Empire Hotel. We can’t describe how happy we are to see your happiness and I believe the staff would be very proud of themselves as they achieve their mission and goal by actually winning over your...

Elmira, New York
Reviewed 2 weeks ago

Location stinks.....Can't walk anywhere from there, no ATM nearby. Staff not helpful. Wouldn't change money even though there is no ATM. Wouldn't even sell me a stamp. Rooms are so dark I could barely read. Breakfast is OK, but nothing special. Noisy street traffic and constant traffic makes crossing the street dangerous. HAD TO GIVE THE A $20.00 CASH DEPOSIT...

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Helpful?
Thank JohnandJaneS
Royal E, Assistant Sales Manager at Royal Empire Hotel, responded to this review

Dear Mr. Johnand Janes, Warmest Greeting From Royal Empire Hotel - Siem Reap - Cambodia! First of all I would like to say thanks for your value time to write your comment on our page on your recent stay and your kind feedback . Concerning to your comment I found some point that you mentioned , thus I would like...

Reviewed 3 weeks ago

The hotel is nice. My room was very nice, spacious and clean. The view was good and I liked having a small balcony. The breakfast buffet was good. The location was not bad but not close enough to town to walk but far enough out to be quiet. The staff was nice. The bar was good.

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Helpful?
Thank Dougie909
Royal E, Assistant Sales Manager at Royal Empire Hotel, responded to this review

Dear Dougie, Warmest Greeting From Royal Empire Hotel - Siem Reap - Cambodia ! Thanks for your taking time to comment on your recent stay and your kind feedback to Royal Empire Hotel. We are really grateful for the wonderful thing you have mentioned about the hotel ROYAL EMPIRE HOTEL, Teams and our service, we are committed to consistenly providing...

Michigan
Reviewed 4 weeks ago

Stayed here as part of a tour group. Our group's rooms were in the "back" building; you walk from the Main Lobby through a garden & pool area. Our bed was hard, uncomfortable. There was no soap dish nor body lotion; fortunately for me I always bring some. Breakfast was adequate but there was always a long line of people...

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Helpful?
Thank floRDMichigan
Royal E, Assistant Sales Manager at Royal Empire Hotel, responded to this review

Dear valued Customer, Warmest Greeting From Royal Empire Hotel - Siem Reap - Cambodia! First of all we would like to say thanks you for your choosing our property to stay with us during your travelling to Siem Reap-Cambodia. According to our main priority is to be able to offer a very well-maintained and comfortable atmosphere to our customers, we...

NY, NY
Reviewed 4 weeks ago

The hotel was on the same Main Street as most large tour bus hotels in Siem Reap. There was constant guest turnover which is to be expected since the main reason for the destination is Angkor Wat. Most of our group of 20 were housed in the main building behind the pool, Not all rooms are the same. Those who...

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Helpful?
Thank Dushi-NY
Royal E, Assistant Sales Manager at Royal Empire Hotel, responded to this review

Dear valued Customer, Warmest Greeting From Royal Empire Hotel - Siem Reap - Cambodia! First of all we would like to say thanks you for your choosing our property to stay with us during your travelling to Siem Reap-Cambodia. Regarding to your comment above I wish to reply back to you as below: 1. Quiet small room : All of...

Los Angeles, California
Reviewed 17 December 2016

I stayed at the Royal Empire for 2 nights as part of a tour. My room was large, modern, and clean. The room service was quite good and reasonable. I enjoyed my massage, but the spa room itself could use serious updating. The hotel surprised me for my birthday by decorating my bed with fresh flowers and a sweet note...

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Helpful?
Thank vandy1999
Royal E, Sales & Marketing Team at Royal Empire Hotel, responded to this review

Dear Vandy My warmest greeting from Royal Empire Hotel. Thank you so much for your choosing here to be your accommodation. First of all, Let me express thankfully for your rating us as 4 star ranking with positive comments, and furthermore I am delighted that you were enjoyable with our best service and also spa massage with our best therapists...

Reviewed 16 December 2016

Had to go to Cambodia for our visa run from Thailand. Booked online with the Royal Empire Hotel and aside from a few small issues in relation to the language barrier it was a easily accomplished. The hotel organised a car and guide for us and they just couldn't have been more helpful. As our tours were very full days...

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Thank KaznTrevor C
Surrey, United Kingdom
Reviewed 15 December 2016

We were here 2 nights whilst touring Cambodia. It was of an acceptable standard but only just. It is aimed at Chinese tour buses and is not of an International Standard. Building standards are not high i.e location of wires in public areas etc. One of the bars was closed, although no signs stating that, it just looked unmanned. We...

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Thank Karen B
bargoed
Reviewed 13 November 2016

Aliitle out from centre but ideally placed for Angkor wat.rooms lovely and room overlooking pool is nice .i feel hotel is more catered for looking after the Chinese and Korean tourists.arrived and only found out extensive building work taken place right next to our rooms no mention when checking in found out when we opened our balcony door saw what...

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Thank dianebaroed
Royal E, Sales & Marketing Team at Royal Empire Hotel, responded to this review

Dear dianebaroed My Warmest greeting from Royal Empire Hotel. We are thank you so much for spending your holiday with our hotel. First of all, we are thank for your rating us as 3 star ranking on hotel trip advisor. We have learned positive and negative comments from your review here. Anyway we would like to say apologize that we...

A TripAdvisor Member
1 review
Reviewed 1 November 2016 via mobile

We had a 3 day stay at the Royal Empire Hotel. I would really recommend the hotel. Nothing was too much trouble for the staff without exception. I would like to say Mr V was especially helpful and helped to make our stay more enjoyable. The only negative comment was that the selection of wines were limited and not the...

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Helpful?
Thank A TripAdvisor Member
Royal E, Sales & Marketing Group at Royal Empire Hotel, responded to this review

Dear Valued Guests, My warmest greeting from Royal Empire Hotel. On behalf of Management, I am thank you so much for voting us as four star ranking with the positive review on hotel trip advisor. We all very pleased to learn that you enjoyed staying with us, as providing best service is our achievement. Please come back to us, we...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Built around a stunning landscape with Khmer décor and hospitality, Royal Empire Hotel offers visitors to Siem Reap the ultimate in luxury and services. It features an outdoor salt water pool, a restaurant and bar, and free Wi-Fi access.Fitted with wooden flooring and styled with eclectic Khmer touches, spacious rooms at Royal Empire Hotel are designed to be your home away from home. Each room comes with satellite TV, safety deposit box, complimentary bottled water, tea /coffee making facilities, bathrobes, slippers and a private bathroom with bathtub, show cubicle, bathroom amenities and hair dryer. Guests can enjoy a dip in the outdoor salt water pool, workout in the fitness centre, and indulge in massage and spa treatments while delighting in the splendor of historic and charming Siem Reap Angkor.Emerald Restaurant specializes in both local and international cuisines ranging from Khmer, Chinese, Thai, Asian and Western served in a modern Khmer-styled setting, and offers a sensational view of the pool and landscaped garden through its towering glass walls. Hotel is only 2-minute walk to the Angkor Shopping Arcade night market, 5-minute walk to Cambodian Cultural village, less than 5-minute drive to the Pub Street, and only 10-minute drive away from Siem Reap International Airport. ... more   less 

Additional Information about Royal Empire Hotel

Address: National Road 6 | Airport Road , Phum Krous, Sangkat Svay Dangkum, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: $56 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Empire Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Hotel Style:
#31 Family Hotel in Siem Reap
#36 Business Hotel in Siem Reap
#53 Romantic Hotel in Siem Reap
#79 Spa Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Royal Empire Hotel staff and other travellers.
5 questions
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Questions? Get answers from Royal Empire Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing pool room and to check out if your room is near the new build.”
 of 5 bubbles dianebaroed, 12 Nov 2016 | Read review
“If you have to stay there, have a a room facing the pool”
 of 5 bubbles rogeandout, 28 Sep 2016 | Read review
“Higher floors are good. Pool facing should be the choice”
 of 5 bubbles , 23 Aug 2016 | Read review
“Noise from the pool does not penetrate so a room with a view to the pool and balcony is an excellent choice.”
 of 5 bubbles coopereca, 20 Aug 2016 | Read review
“romantic warm quaint”
 of 5 bubbles lauraag86, 28 Jul 2016 | Read review
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