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Villa Um Theara

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Traveller (60)
Room & Suite (21)
Pool & Beach (19)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (185)
Filter reviews
115 results
Traveller rating
53
44
10
4
4
Traveller type
Time of year
LanguageEnglish
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53
44
10
4
4
Show reviews that mention
All reviews air con tuk tuk driver budget hotel bed was comfortable third floor pool area is lovely cleaned every day minute walk from pub street free breakfast hot water stayed here for nights wifi airport plug khmer
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1 - 5 of 115 reviews
Reviewed 2 weeks ago

We love everything about this hotel...evryone (inclding the owner) is extremly welcoming, we felt very comforttable at moment they pick us up from the airport, our room was magnifiction and the pool is fabulous, central location with less than 10 minutes walk to pub street....More

Thank Mean S
Response from vut_boutiqueretreat, Owner at Villa Um ThearaResponded 2 weeks ago

Thanks for your sweet word and we are looking forwards to serving you again very soon. Cheer! Theara

Reviewed 18 September 2018 via mobile

From my previous advice, the owner speak about the price of 15$/night for AC room. Unfortunately the owner ask 22$/night for AC room. And nobody use the AC because it's old and smelling. Really, really not a good place to stay.More

Thank ptitgar1
Response from vut_boutiqueretreat, Owner at Villa Um ThearaResponded 22 September 2018

Thank for your another additional review and I am sorry to hear your negative review again from you. There is nothing I can say more as we trying our best to offer best price and quality to our guest with 15$ + Vat 10% this...More

Reviewed 3 July 2018 via mobile

We stayed in the hotel for 3 nights in the end of May'18. The first evening we saw and killed several cockroaches in the bathroom, we informed the reception, they were very suprised and said they never had them before and changed the room for...More

Thank 661ksenian
Response from vut_boutiqueretreat, Owner at Villa Um ThearaResponded 5 July 2018

Dear guest Thank for your feedback, we are sorry these issue happening during your stay, since it is raining season in Cambodia so the cockroach always appear in any area of the town especially in the bathroom as they come out from filter and also...More

Reviewed 4 June 2018

Upon check-in there was a Tuk Tuk driver sitting in the lobby of this hotel. He disguised himself as the check-in staff, and was asking me about my trip. I though it was the check-in staff so I told him I was relaxing and staying...More

Thank RockingTravelQueen
Response from vut_boutiqueretreat, Owner at Villa Um ThearaResponded 19 June 2018

This is should be be happen and i’m really sorry to see your comment about our driver. We are improving our service it to avoid future happens and miss understanding our satisfy guest. Cheer! Theara

Reviewed 26 April 2018 via mobile

For the same price, you can get much better than this hostel. The swimming pool looks nice but the water is very dirty and smelling. The owner she is piker. The room are OK. The keys of the room are accessible on the desk, you...More

Thank ptitgar1
Response from vut_boutiqueretreat, Owner at Villa Um ThearaResponded 19 June 2018

Thank for your value feedback and apology that your stay with us did not meet your expectation. Due to Sangkrantra we were leak of cleaning staffs that majority they went visit home and it was the best time for Cambodian meet up their family. During...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Restaurant
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Free Parking
Concierge
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Outdoor pool
Restaurant
Details
Price range
USD 16 - USD 38 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Best Value Hotel in Siem Reap
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 16 - USD 38 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Best Value Hotel in Siem Reap
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (60)
Room & Suite (21)
Pool & Beach (19)
Dining (12)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
Ask a question
PuthiDeth P
18 February 2017|
Answer
Response from MelitaMV | Reviewed this property |
Angkor Wat - less then 15 km from the hotel. It takes 20-25 minutes drive with tuk tuk.
0
Votes
JackielynS1
28 January 2017|
Answer
Response from vut_urbanretreat | Property representative |
Hello, it takes about 25 minutes from airport and we offer free airpprt pick up by Tuk Tuk.
0
Votes
Nina P
16 October 2016|
Answer
Response from vut_urbanretreat | Property representative |
Dear value guest, yes you are able to choose the room level. Kind regards Sophanny
0
Votes
Room Tips
"Book the Superior Room located in higher floor."
965means
2 weeks ago
Read review
"Ground floor rooms are dingy"
davidasia
18 Feb. 2018
Read review
"I think they are all the same, there is no view from any that I would pay extra for"
380ja
26 Jan. 2018
Read review
"Make sure you check the room thoroughly for bugs. Ask for a new room if not good enough."
Jon_the_Scone
26 Apr. 2017
Read review
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