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Raffles Grand Hotel d'Angkor

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
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1,627 Reviews from our TripAdvisor Community

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Showing 1,382: English reviews
Canton, Michigan
Reviewed 12 March 2017

Elegant refinement! Outstanding service! The pool area is amazing and pristine with wonderful pool and beverage service. Food was excellent with comparable service. Loved the Elephant bar and highly recommend the unique Raffles gin and tonics! One of the top hotel resorts in Asia!

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Helpful?
Thank rolfsletten
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear rolfsletten, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for your heartwarming compliments which will definitely be shared with our team. We are glad that you enjoyed our signature Raffles 1915 Gin and we hope that you had plenty of memorable and enjoyable moments from your visit. We hope to welcome you back again on your...

Royal Tunbridge Wells, United Kingdom
Reviewed 11 March 2017

This hotel was built around 1932. I am sure it was neglected during the 70's and is now back to its former glory. The service is wonderful and the surroundings just as you would expect. I particularly like the lift which has been restored perfectly. However, I have one or two reservations. Our room was pleasant but tired. The windows...

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Helpful?
Thank neann2546
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear neann2546, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for sharing your feedback on your stay with us. It is always a pleasure to receive comments from our guests as these serve as our inspiration to maintain and improve our standard for the continuous improvement of our service, amenities and facilities. Rest assured that your comments...

New York City, New York
Reviewed 8 March 2017 via mobile

Hotel seemed slightly outdated and I expected a higher level of customer service and personal touch at a Raffles Hotel. I do not think it was worth the money and would not likely stay here again. Food and drinks at breakfast were very good, but incredibly overpriced. Overall, it was good, but I was not wowed or impressed as I...

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Helpful?
Thank Niki S
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Niki S, Warm greetings from Raffles Grand Hotel d'Angkor. Thank you for sharing your feedback on your stay with us. We regret to know that we were not able to fully provide you a wonderful Raffles stay experience during your stay. Please accept our sincerest apologies for the inconvenience which you have experienced. We appreciate your feedback as it...

Texas
Reviewed 6 March 2017 via mobile

This is a great classic Colonial hotel with a wonderful interior, fabulous and enormous pool, and wonderful large rooms (we stayed in the original building). The staff is friendly and helpful, always on hand to assist with anything. They have a ancient restored cage elevator which is especially charming, which you can operate yourself although an attendant usually runs up...

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Helpful?
Thank hcmjkm
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear hcmjkm, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for sharing your feedback on your stay with us. We appreciate your feedback as it provides us the opportunity to maintain our standards at par with the Raffles brand. Please accept our sincere apologies for our shortcomings during your stay but we are delighted to know that...

Reston, Virginia
Reviewed 6 March 2017

Raffles is the perfect hotel when visiting Angkor Wat - within walking distance of the night markets and main shopping areas of Siem Reap. The hotel itself is fantastic - reminiscent of the beautiful old hotels of Paris or London but updated with all amenities. Our room and balcony overlooked the gorgeous pool area, a very welcome respite after hot...

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Helpful?
Thank elizabeth a
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear elizabeth a, Warm greetings from Raffles Grand Hotel d’Angkor. We appreciate your complimentary review and we are glad to know that you’ve thoroughly captivated with the old world charm of our storied hotel. We hope that your stay made your visit to the Kingdom, a more enjoyable and inspiring experience. Looking forward to welcoming you back again in the...

Mumbai (Bombay), India
Reviewed 5 March 2017

It's well located (right next to the Angkor museum) and has all the facilities you would need (WiFi, swimming pool, spa etc.) The breakfast is comprehensive and that's the only meal we had in the hotel. Has a charming, old-age elevator and very elegant interiors. The staff is very sweet.

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Helpful?
Thank Quarterplater
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Quarterplater, Warm greetings from Raffles Grand Hotel d’Angkor Thank you for sharing your Raffles stay experience. Your feedback serves as our motivation to celebrate our strengths and improve our shortcomings. We hope that you’ve had a wonderful experience in Siem Reap and we look forward to welcoming you back again. From the cultural heart of Siem Reap, Jean-Pierre Leclerc...

Hong Kong, China
Reviewed 5 March 2017

I had a fantastic stay at the raffles grand hotel. Wonderful building, great staff, and beautiful food. Siam Reap is an incredible city with natural and historic beauty worth travelling thousands of miles by plane to reach. But they have a big and growing problem. The place is choked with plastic refuse. It is everywhere, in their river, coating the...

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Helpful?
Thank Niamh T
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Niamh T, Warm greetings from Raffles Grand Hotel d’Angkor. It had been a pleasure to have welcomed you here in our hotel and we are pleased to know that you and your family had a wonderful time with us. We thank you for raising the issue which is indeed an utmost environmental concern in Cambodia. We understand the importance...

india
Reviewed 2 March 2017

this is my third trip to this fine hotel. the rooms are tired and need a refurbishment immd. the public spaces are still fine but could be spruces up. the bathrooms are old the the idea of a shower in a tub is dangerous

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Helpful?
Thank altravelindia
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear altravelindia, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for returning once again to your home in Siem Reap. We appreciate your feedback and rest assured that we will consider your constructive comments for our next hotel maintenance and refurbishment. We hope that despite the inconvenience, you’ve had another memorable holiday in Siem Reap. Please accept...

Rehovot, Israel
Reviewed 2 March 2017

The service here couldn't be surpassed. I would give it a 5*+ rating. Each day, we were given four bottles of mineral water, which were replenished when needed. We also received a bowl of fruit in our room. The room was serviced twice daily. We got slippers and lovely Asian-style robes, and a universal adaptor was in our room, so...

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Helpful?
Thank coffeemavenswife
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear coffeemavenswife, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for sharing your inspiring compliments. We are delighted to know that you’ve had an enjoyable and luxurious stay in our storied hotel, and we trust that you had a wonderful time exploring the temples of Angkor. Rest assured that your compliments will be shared with our team...

Rehovot
Reviewed 2 March 2017

The oldest hotel in Siem Ream, The Grand hotel opened in 1932. It is located just across from the Royal Palace, and is situated on beautiful landscaped gardens. Service was outstanding and the meals were to perfection, including the printing of special menus for our group. I'm spoiled!

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Helpful?
Thank Ira G
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Ira G, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for sharing your wonderful Raffles stay experience and for appreciating the heritage and the heartfelt service of our team. We hope that you would have the opportunity to return to the Kingdom and we look forward to welcoming you back. From the cultural heart of Siem...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set across from the Royal Palace, is one of the landmark historic hotels of the legendary Grand Tour of Indochina. Raffles Grand Hotel d’Angkor first opened its doors in 1932 but the legend lives on today after careful restoration. The hotel is rich in Cambodia history and full of original treasures, right down to the original working cage elevator in the lobby. Our doorman still welcomes everyone in a uniform inspired by the Royal Palace With the privilege of over 15 acres of beautifully landscaped French gardens and built around the country’s largest swimming pool, the hotel is a peaceful oasis to which to retreat after exploring the temples in the UNESCO World Heritage site only 10 minutes from the hotel. Relax and revitalise under the fragrant frangipani trees beside the magnificent pool inspired by Angkorian architecture, or enjoy a massage to ease away the travel. Stroll along the river to the vibrant markets and wonderful array of dining options. In addition to beautifully restored guest rooms you can choose from one of the luxury suites, including our most popular Cabana Suites with direct access from the balcony to the garden and pool. You may be surprised to know that Raffles Grand Hotel d’Angkor also has two of Siem Reap’s most luxurious two-bedroom Villas, providing utmost privacy and personal butler service in the private poolside setting. Food gourmets will delight with a variety of options including the popular Raffles Afternoon Tea and the Apsara Terrace, Siem Reap’s best cultural dance performance and dinner in the poolside gardens. For golf enthusiasts, there are several international golf courses and we recommend the award-winning Nick Faldo designed Angkor Golf Resort. Golf packages are available Complete your visit to Cambodia with a stay at our sister hotel Raffles Hotel Le Royal, Phnom Penh open since 1929 and the capital city’s only luxury landmark hotel. With lush tropical gardens and built around two swimming pools it is an oasis for travelers exploring the vibrant capital. ... more   less 

Additional Information about Raffles Grand Hotel d'Angkor

Address: 1 Vithei Charles de Gaulle | Khum Svay Dang Kum, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: $276 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Grand Hotel d'Angkor 5*
Number of rooms: 119
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Also Known As:
Raffles Grand Hotel d Angkor
Raffles Grand Siem Reap
Hotel Style:
#24 Romantic Hotel in Siem Reap
#27 Business Hotel in Siem Reap
#27 Family Hotel in Siem Reap
#50 Spa Hotel in Siem Reap
#51 Luxury Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Raffles Grand Hotel d'Angkor staff and other travellers.
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Tucson
3 months ago

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Questions? Get answers from Raffles Grand Hotel d'Angkor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to face the pool area it is lovely especially I. The evening”
ladyjhf, 23 Mar 2017 | Read review
“Just don't go”
  • This is not a Grand Hotel
  • Our bedroom
  • Not very clean either
Nischicka, 15 Mar 2017 | Read review
“Ask fir a room overlooking the pool to get away from the adjacent road noise.”
rolfsletten, 11 Mar 2017 | Read review
“Rooms overlooking the pool are on the quieter side”
elizabetha355, 5 Mar 2017 | Read review
“Pool view lower levels”
AccentOnTravel, 22 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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