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The Privilege Floor @Borei Angkor

Travellers' Choice award winner
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The Privilege Floor @Borei Angkor
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2,165 Reviews from our TripAdvisor Community

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Showing 1,628: English reviews
Reviewed yesterday NEWvia mobile

We had booked rooms at the Privilege Boutique hotel in Siem Reap, for 5 nights in Jan 2017. This included transit from and to the airport. When our car arrived, the driver was accompanied by one of the hotel staff, Mr Bona Try. Bona explained that as there was building work being done at the Privilege Boutique, they had upgraded...

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Helpful?
Thank Patricia W
Manila, Philippines
Reviewed yesterday NEWvia mobile

Everthing at the hotel was exceptional.Great service,the staff were courteous,room is nice and spacious.I was very pleased with my stay. I will recommend it to my friends and relatives way back home to visit Cambodia and stay at this hotel.

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3Thank Audeeai
Bodo, Norway
Reviewed 2 days ago NEW

Very friendly staff, most of them I meet speak fluent english, even the staff cleaning the rooms could communicate well in english. They say nothing is perfect, but I cannot imagine what you could experience here that did not satisfy you. The staff, the rooms, the food, the facilitys and the service keeps a high standard. If I come back...

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2Thank knieng
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Knieng, Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed our facilities and services provided by our staff during your stay. We do hope there will be some time you would come back and give us the opportunity to serve you again upon your returning visit in...

Reviewed 2 days ago NEWvia mobile

We had a brilliant stay at the Borei Angkor Privilage floor - particularly enjoying the free cocktails and sunsets from the balcony each evening. Alex was extremely helpful and selected great restaurants for our evening meals with transport. The whole experience was A1.

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Helpful?
1Thank Kathleen M
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Kathleen M, Thank you for the great review given us here. We can’t describe how happy we are to see your happiness and I believe the staff would be very proud of themselves as they achieve their mission and goal by actually winning over your satisfaction. We do hope you will return back someday and we can’t wait to...

Hong Kong
Reviewed 2 days ago NEWvia mobile

We were originally booked at the Privilege Boutique, a Sister concern of the Privilege Floor @ Borei Angkor. Upon our arrival at Siem Reap airport we were welcomed by Bona, our personal concierge provide by the Boutique hotel, who informed us that due to some plumbing issues we had been upgraded to their larger property. He was gracious and made...

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1Thank gdhkHongKong
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Gdhk Hong Kong, Thank you for sharing us your excellent review here. Our management and staff are very thankful for the opportunity you have given us to serve you and nothing else could ever make our day better than making our valuable guest truly satisfied. We hope you will come back and give us another opportunity to serve you...

A TripAdvisor Member
2 reviews
4 helpful votes
Reviewed 2 days ago NEWvia mobile

I stayed in this hotel with 2 other friends and found the room spacious. We dined at the different restaurants inside the hotel and lounge around the pool, for a day-off from walking around the temples in the country. Our stay was worry-free, with the helpful staff arranging for our ride around Siem Reap. Highly recommended!

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1Thank A TripAdvisor Member
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Value Customers, Thank you for your compliment given within this review. As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again. Kind regards, Chan Sophea General Manager

Istanbul, Turkey
Reviewed 2 days ago NEWvia mobile

I understood the importance of a warm welcome in a new country. They just pick you up from the airport and took care of you from that moment. They helped us with all the issues. I definitely recommend this hotel and send my greetings to the staff. By the way I haven't had the chance to taste the food in...

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1Thank Yasemin O
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Yasemin O, How gratifying it is to receive your review here! We are more than happy that you’re willing to share us your endorsement of happiness to other travelers who wish to experience like what you did. We really hope you will return someday and give us the opportunity to serve you again. Kind regards, Chan Sophea General Manager

Reviewed 2 days ago NEWvia mobile

We loved our stay at The Privilege Floor at Borei Hotel!!! The facilities are world-class, food was good & we had a wide selection of activities to do within the area, as everything was also accessible via the tuktuk the staff arranged for us. The staff were courteous & room service was fast & efficient. We also availed of their...

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1Thank Sab P
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Sab P, Let me take this opportunity to thank you for sharing us your review here. We really appreciate that you chose us for your accommodation and we do hope you will come back someday and let us serve you again in your future visit. Kind regards, Chan Sophea General Manager

Dublin, Ireland
Reviewed 2 days ago NEWvia mobile

Stayed at the Privilege Floor @Borei Angkor with my wife and my parents. The service is second to none; the staff are incredibly attentive, fun and helpful. Barman Sokmen is a character and had our names and favourite drinks nailed from our first visit. Alex was great fun and looked after us throughout the week; offering great advice for activities...

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1Thank Stafford H
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Stafford H, Thank you very much for all the positive notes given us here. We can’t wait to serve you again in the future if you happen to come back and give us another opportunity. Kind regards, Chan Sophea General Manager

Bedford, UK
Reviewed 4 days ago NEWvia mobile

The Privilege Floor of the Borei hotel made our honeymoon in Siam Reap. Nothing was too much for them and advice and standards were excellent. At first we were not sure if it was worth upgrading to the Privilege Floor but I am so glad we did. When we were first collected from the airport our point of contact Chanran...

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3Thank Rita B
Sophea C, General Manager at The Privilege Floor @Borei Angkor, responded to this review

Dear Rita B, Thank you for helping us to share your experience here. We are glad you enjoyed having a great time with us and we can’t wait to serve you more if you happen to come back and give us another chance during your next visit. Kind regards, Chan Sophea General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Here we are again for this year, the world's largest travel site has announced its TripAdvisor Travelers' Choice Awards 2015 to The Privilege Floor as the leading number 1 hotel in Cambodia, number 5 in Asia, and 14 in the World in the Top 25 Hotels for Service. We thank and dedicate this prestige award to all of our guests who have made this a remarkable milestone for us. And we are thankful for having our promise delivered to our guests by each and every one of our staff members who have contributed to make everything possible so far. 'Wake up slow' and immerse yourself in the finest our hospitality has to offer. The Privilege Floor is separately best located on the fourth floor of a 5-star property of Borei Angkor Resort & Spa and houses to 19 elegantly decorated rooms and suites with Cambodia's original silk products, assorted handicraft and wooden floor with private balcony overlooking the refreshing view of sunset, tropical garden and swimming pool. ... more   less 

Additional Information about The Privilege Floor @Borei Angkor

Address: National Road 6, Banteay Chas | 4th Floor, Borei Angkor Resort & Spa, Siem Reap 369, Cambodia (Formerly The Privilege Floor)
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: $154 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Privilege Floor @Borei Angkor 5*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Asiatravel.com Holdings, Hotels.com, Travelocity, Agoda and Cheap Tickets so you can book your The Privilege Floor @Borei Angkor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Romantic Hotel in Siem Reap
#4 Family Hotel in Siem Reap
#7 Spa Hotel in Siem Reap
#8 Luxury Hotel in Siem Reap
#24 Business Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from The Privilege Floor @Borei Angkor staff and other travellers.
17 questions
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Questions? Get answers from The Privilege Floor @Borei Angkor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room pool side”
 of 5 bubbles GTofSurrey, 17 Jan 2017 | Read review
“Higher floors have more of an unrestricted view”
 of 5 bubbles avi1308, 16 Jan 2017 | Read review
“Ask for a room on the city side of the hotel so you get a view the business side of Siem Reap”
 of 5 bubbles michaelsO945TB, 13 Jan 2017 | Read review
“Make sure you have a room facing the pool for a more peaceful stay.”
 of 5 bubbles delirium88, 9 Jan 2017 | Read review
“Insist on 4th floor if you are booking Privilege floor”
 of 5 bubbles jag_d2014, 8 Jan 2017 | Read review
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