Jaya House River Park
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Jaya House River Park

Jaya House River Park
Traveller (7307)
Room & Suite (771)
Jaya House River Park
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Avg. AU$597 /night, 2/16 - 2/17
AU$623
per night
AU$601
per night
AU$579
per night

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About

#1 of 565 hotels in Siem Reap
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Rooms
4.9 of 5 bubbles
Value
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
5.0 of 5 bubbles
Sleep Quality
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Jaya House River Park is peacefully located alongside the Siem Reap River, surrounded by fully grown trees. A small boutique hotel with only 36 rooms, two swimming pools, a spa, and an all-day-dining restaurant. The hotel is located about a 6-minute tuk-tuk journey from town in the direction of the magnificent temples of Angkor Wat. Each of our 36 rooms has either a balcony or direct garden & pool access. Guests can expect award-winning service, lush grounds, spacious gardens, and charming Khmer art-deco inspired design.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycles available
Bicycle tours
Babysitting
Free airport transportation
Street parking
Wifi
Pool / beach towels
Outdoor pool
Plunge pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Special diet menus
Rooftop bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Value
Boutique
Languages Spoken
English, Dutch, Khmer
Hotel links

Location

River Road Treang Village, Siem Reap 67107 Cambodia
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Siem Reap-Angkor International Airport
38.5 km
See all flights
5.0
5.0 of 5 bubbles4,190 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Jaya House River Park is widely acclaimed by guests for its luxurious and spacious rooms, complete with thoughtful amenities that ensure a serene stay. The hotel's atmosphere receives adulation for its harmonious blend of local art, sustainability, and tranquil settings. Exceptional amenities, such as the indulgent spa and serene pools, alongside the attentive staff, contribute to an unparalleled experience, with many travelers lauding the comprehensive and complimentary services. The convenient location, with free tuk-tuk service, adds to the hotel's allure, making it a highly valued choice for discerning guests.
Location
Convenient
Atmosphere
Exquisite
Rooms
Comfortable
Value
Exceptional
Cleanliness
Immaculate
Service
Impeccable
Amenities
Outstanding

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Detailed Reviews
Tsubasa O wrote a review Dec 2024
Foster City, California
5.0 of 5 bubbles
Jaya House River Park is an amazing place to stay in Siem Reap. Mr. Christian and his staff are tremendously hospitable and they cover every imaginable facet of service with quality and a smile. If you every need anything, they were always there with suggestions and making reservations on our behalf. It's a little away from a lot of the busier parts of Siem Reap so it's very serene and peaceful. Siem Reap is so small that their tuk-tuk's will get you downtown in a minute or a 5-10 min walk.

The hotel also has a great holistic approach of using resources around Siem Reap (e.g. making their own soaps, scents, bug spray - which they will gladly and generously spray you every outing) and employing local folks to help build around Siem Reap. If you're looking at hotels in a similar price range, I would definitely recommend Jaya House as a place to give your support!

The tuk-tuk service is also great and an amazing service to have as part of our stay. They always had a tuk-tuk driver ready to do simple drop-offs as well as dinners (drop you off and they'll be there when you're finished). If you want rent one for a day, they'll gladly take you around for about $30USD a day - you can design your own course or ask for some spots. They gave us a tiny cell phone to call the front desk in case we didn't have a tuk-tuk and needed someone to pick us up. If you're not in a time crunch, it's great to have that as well.
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Date of stay: December 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Make sure to get their bug-spray!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian de Boer, General Manager at Jaya House River Park
Responded 23 Dec 2024
Hi tonozaki, Thank you so much for taking the time to share your wonderful experience at Jaya House River Park! We are thrilled to hear that you enjoyed our serene atmosphere and the quality of service provided by the entire team. Your kind words about our holistic approach and the use of local resources truly warm our hearts. We're delighted that our tuk-tuk service added to your convenience and made your explorations around Siem Reap enjoyable. It’s great to know you found our location peaceful yet accessible to the vibrant downtown area. Your support means a lot to us, and we appreciate your recommendation to other travelers! We hope to welcome you back in the future for another relaxing stay. Warm regards, Christian and The Jaya House team.
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shimeshime wrote a review Aug 2024
Tokyo Prefecture, Japan
+1
Hotel's Favourite
5.0 of 5 bubbles
We stayed at Jaya House River Park for 4 nights in August and after a minute, we already did not want to leave.

The hospitality of every staff was exceptional in every way, food and drinks were delicious with wide variety, the room was amazingly well maintained and décor, the daily 60 mins complimentary spa and laundry service was a lifesaver after a long day of exploring, the garden and flowers place to place were nicely maintained and their commitment to both local community and our planet was outstanding.

The moment you arrive, all the staff greets you with a smile and you feel that you are welcomed.

We arrived on our own from Phnom Penh and was greeted with a nice scent of cold towels and refreshing tea upon arrival. Afterwards Chris sat with us and we were given a detailed introduction of the hotel and their commitment to the local community.

We were given a local mobile that we can call the inclusive tuk tuk between town, small card with essential Khmer phrases and he was very helpful to make our trip a memorable one.

We stayed at the Junior Pool Suite, which was very spacious and having our own pool.

Everyday, the room was cleaned and filled with drinks and fresh fruits. The room was very quiet, and we could only hear the birds singing outside.

As we went on a hot, humid season, we had to change our clothes often. The daily laundry service was very helpful, and it was all retuned on a same day, nicely folded or hanged.

After a long day exploring, the complementary spa for both of us every day was a perk. Was able to choose from four courses and we tried all of it and loved every one of it.

The treatment was given in a private room and the spa staff were lovely.

The Jaya Organics, used in the spa and also as in-room amenities were luxurious. Made with local herbs, plants, roots, and flowers contained in recycled glasses, was highly nourishing and rich, we bought some products back home which was packed nicely with bubble wraps.

The room is filled with the scent of their lemongrass oil burner which was refreshing and relaxing.

The breakfast has wide variety of choices and we wanted to try everything.

The restaurant staff will remember your favorite coffee and will recommend dishes depending how long we would be exploring each day.

As we were too tired from our day trips, we ended up having dinner at the Trorkuon Khmer Restaurant every night and everything we had was yummy.

The roof top bar had a nice view with an open sky and green along the river, drinks and snacks were delicious, too.

The tuk tuk drivers were all highly professional as well. We did a day tour of the grand circle, and the driver would recommend where to go and also know the best way to encounter the sites from a secret entrance just for ourselves.

Driving the forest was very cool and refreshing and highly recommend seeing the sceneries.

Jaya House is very committed with 100% single-use plastic-free. I don’t think we have seen any plastic things at the hotel.

We were given a reusable drinking bottles, since we were outside all day mostly, the bottle was surprisingly cool for a long time and refreshing.

There was a note from the hotel in the room that since the establishment, they have planted over 2000, 3m+ tall trees around the area, but also improving public awareness to the local community, why planting trees are important.

The hotel also works with various NGOs and you can see that they are committed to the local community.

Last but not least, the staff were genuinely helpful in every way and absolutely amazing;

they would offer their Jaya Organics’ non-chemical mosquito repellant spray every time we went outside which was very effective, we had some plaster needed incident and they would rush to the store to get for us, my white sneakers were covered with mud and that came back clean in few hours.

I am sure it takes so much behind the scenes effort and so many staff that we did not encounter to make an exceptional luxurious yet comfortable homy place.

I highly recommend to anyone and must say it was one of the best hotels that we ever stayed.

5 Star is not enough for Jaya House River Park, everything was way beyond our expectations and would like to thank everyone for making this trip so memorable and we will definitely go back!
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Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian de Boer, General Manager at Jaya House River Park
Responded 19 Aug 2024
Hi shimeshime, Thank you so much for taking the time to share your detailed and glowing review of your experience at Jaya House River Park. It's truly heartwarming to hear that every aspect of your stay exceeded your expectations. From the warm hospitality of the staff to the delicious food and drinks, the well-maintained room and amenities, and the thoughtful complimentary services such as the spa and laundry, it sounds like every detail was well taken care of to ensure your comfort and satisfaction. It's wonderful to hear that the hotel's commitment to the local community and the environment made a positive impression on you. The personalized welcome, the thoughtful amenities provided, the Jaya Organics products, and the dedication of the staff to ensure your stay was memorable are all testaments to the exceptional experience Jaya House River Park aims to deliver to its guests. Your recommendation means a lot, and we look forward to welcoming you back for another memorable experience in the future. Warm regards, Christian and The Jaya House team.
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Raoul W wrote a review May 2024
Sydney, Australia
5.0 of 5 bubbles
Our third stay at Jaya House River Park proved just as delightful as the others.
After several difficult years Chris and his team at this boutique hotel once again display their unique blend of Khmer hospitality.
Commencing with a complementary airport pick-up and a seamless checkin the calm intuitive service continues throughout the hotel.
The rooms are spacious and well appointed with fresh fruit and flowers daily and a proprietory range of bathroom and skin care products.
Laundry service is complementary as is a daily 1 hour Khmer massage. A full range of beauty treatments is available by appointment.
Complimentary tuk-tuk rides are available on request to Siem Reap 10 minutes away and markets, shops and other local sights. Tours to the Angkor temples, the floating village and other attractions can booked at reception.
There are two refreshing pools, lush tropical gardens and poolside service with complimentary coffee and ice cream.
The breakfast is a sumptuous buffet and an la carte menu of western staples and Khmer specialties and it is followed by a similar all-day menu or room service. The roof top bar features a happy hour and live music in the evenings.
Since its inception in 2016 Jaya House has aimed to improve the Cambodian environment. It has funded an extensive tree planting program in a country which has undergone extensive deforestation and an intensive effort to eliminate single use plastics in the tourist industry. All guests receive metal water bottles with refill stations throughout the hotel.
Jaya House is a perfect launching pad for exploration of Siem Reap or a calm restful retreat to be well pampered for a few days.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian de Boer, General Manager at Jaya House River Park
Responded 2 May 2024
Hi 527clivew, Thank you for taking the time to share your wonderful experience at Jaya House River Park. We are thrilled to hear that you had a delightful stay with us and that our Khmer hospitality made your stay even more special. We are glad that you appreciated our spacious and well-appointed rooms, fresh fruit and flowers, and complimentary laundry service. It's great to know that you also enjoyed our complimentary tuk-tuk rides to Siem Reap and the local sights, as well as our tours to the Angkor temples and other attractions. We are committed to providing our guests with exceptional service, and we are delighted to hear that our team's calm and intuitive service was appreciated. We are especially glad that you enjoyed our sumptuous breakfast buffet and all-day menu, as well as our refreshing pools, lush tropical gardens, and poolside service. Thank you for supporting our efforts in the tree-planting program and eliminating single-use plastics in the tourism industry. We believe in walking the talk and taking a part in making the world greener. Thank you again for choosing Jaya House River Park as your destination in Siem Reap. We hope to have the pleasure of welcoming you back very soon. Best regards, Christian
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Pippa B wrote a review Dec 2024
5.0 of 5 bubbles
As someone who works in the hotel industry, Jaya House River Park exceeded my expectations - the definition of intuitive, heartfelt, seamless luxury hospitality.

I emailed the hotel the night before I was due to arrive, panicking about the visa process - i was assured that everything would be taken care of when I landed, and sure enough, as soon as i disembarked the plane, there was a man waiting with a sign with my name on it, who fast-tracked me through the queue and escalated all my paperwork for no fee. I was then greeted by an immaculately dressed driver who carried my bags to the car, where I was given fresh fruit and coconut water, but most importantly - free wifi in the car!

The hotel in itself is one of a kind, spectacularly designed with a captivating sense of arrival. A true sanctuary in the city - perfect for me to completely decompress as a solo traveller. The team must have known I was exhausted, because on arrival they told me I was booked in for a complimentary massage in an hour.

The rooms are smart, spacious and sophisticated - the most comfortable bed ive ever slept in, with housekeeping multiple times a day bringing fresh fruit and flowers. The team are so attentive and genuinely care. I had to cut a walk short one day because of stomach cramps and they gave me painkillers and water within 10 seconds of arriving back in the hotel entrance.

Jaya House has a calming, warm energy which is hard to describe - I implore anyone who can to visit. Congratulations to the team for making something really specail.
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Date of stay: November 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian de Boer, General Manager at Jaya House River Park
Responded 18 Dec 2024
Hi 893pippab, Thank you so much for sharing your wonderful experience at Jaya House River Park. We are thrilled to hear that we were able to exceed your expectations, especially considering your background in the hotel industry. It’s great to know that our seamless assistance with the visa process made your arrival stress-free, and that you enjoyed the amenities we offer, from the fresh fruit and coconut water to the complimentary Wi-Fi in the car. We believe these little touches help set the tone for a relaxing stay. We are especially delighted that you found our hotel to be a true sanctuary—a place where you could fully decompress as a solo traveler. Our team takes pride in creating a warm and caring environment, and it warms our hearts to hear that you felt this during your visit. Your kind words about our spacious rooms, comfortable beds, and attentive service truly mean a lot to us. We aim to provide a nurturing atmosphere, and it's rewarding to know our efforts made a difference in your stay. Thank you once again for your thoughtful review and for recommending us. We hope to welcome you back to Jaya House River Park in the future! Warm regards, Christian and The Jaya House team.
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londonreviews wrote a review Dec 2024
London, United Kingdom
+1
5.0 of 5 bubbles
We left Jaya this morning, this was the only negative of our stay…

Before we came to Jaya this Christmas, our expectations were pretty high due to the plentiful amount of 5* reviews!! Let’s just say our expectations were astronomically exceeded!

Starting off with the staff. Each one is always smiling and always proactive, whether a masseuse or one of the friendly waiters. Christian was also very helpful in ensuring we had dinner bookings and took us to some wonderful places - additionally, when we arrived, he sat all six of us down and told us about the story behind the hotel and his impressive career that has allowed him to create such a gem! We never felt as if we were in a fully booked hotel (it was fully booked) - there were always beds by the pool, always space in the restaurant and the staff frequently spoke to us by name! Special mention to Lina who took especially good care of us.

The free tuktuk service is also appreciated. It takes all the stress of getting one and finding one to get back - and of course the awkward haggling. We went to a hotel for dinner on the other side of town (Phum Baitang) which was lovely (££££ though!) and the tuktuk drivers waited for us as they didn’t want us to wait for half an hour for them to get back to pick us up! You also get a cold towel every time you return to the hotel and a warm welcome back.

Now onto the food. We had all breakfasts (bar one) and three lunches in the hotel. It was the best food we had in Siem Reap. The menu is extensive with lots of local and western dishes that are all delicious. Definitely have some dinners there aswell, the atmosphere is really cool and the service amazing!

The rooms were very well designed (see photos). We had two triples - wasn’t two main beds with an uncomfortable z-bed but three big singles. Perfect for families and exceedingly comfortable! The Jaya organics were also really lovely (made by local ladies so be sure to purchase some at the end to help the community). Also, the rooms had lots of complimentary services (laundry, free minibar and massages) which were all welcome and rarely seen in big chain hotels.

The massages were also incredible and such lovely people doing them aswell. It really is a free massage EVERY day. Such an amazing addition and fully welcomed after a busy day exploring temples

The hotel is 100% plastic free which means lovely glass bottles in the room, reusable water bottles, lots of amenities etc. This makes the hotel eco- friendly and feel more lux!

Jaya House is an outstanding hotel with features probably not found anywhere else. Everyone is made to feel at home - we cannot fault it. I really hope we return!

Thank you Jaya team!
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian de Boer, General Manager at Jaya House River Park
Responded 26 Dec 2024
Hi William, Thank you so much for your wonderful review! We're thrilled to hear that your stay at Jaya House exceeded your expectations, especially during the festive season. It's fantastic to know that our staff, particularly Lina, made such a positive impact on your experience. We take pride in creating a welcoming atmosphere, and it's heartwarming to hear that you felt at home throughout your visit. Our team works hard to provide personal touches, and your acknowledgment means the world to us! We're glad you enjoyed the complimentary tuk-tuk service and that it made your outings easier and more enjoyable. It’s also great to hear that you found our dining options to be the best in Siem Reap! We strive to offer a diverse and delicious menu, and it’s wonderful to know that it resonated with you. Your praise for our eco-friendly initiatives and complimentary services truly highlights our commitment to sustainability and guest comfort. We believe that every detail counts, and we're delighted you appreciated it. Thank you once again for your kind words. We hope you return to Jaya House in the future for more memorable moments. Safe travels! Warm regards, Christian and The Jaya House team.
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Rachel wrote a review Nov 2023
Shanghai, China
+1
5.0 of 5 bubbles
After my husband, friends and I decided to go to Siem Reap for the National Day, I quickly booked this hotel. It turned out to be the best decision for this trip.
After arriving at the airport, someone from the hotel will pick you up and give you a cooling drink and a cold towel with floral scent. Every time you go out, someone will spray you with floral water to prevent mosquitoes. When you come back, there will be juice and cold towels. Lying by the pool will have ice water and ice cream.
Breakfast every day is one of the most anticipated parts for us. The hotel adopts a semi-self-service and semi-ordering method. After a few days, I almost ordered all the dishes on the menu. There are no thunder dishes, all of which are very delicious. We also had dinner one day in the hotel, and I felt that the product was not inferior to melis restaurant.
The daily one-hour spa is another most anticipated part. I fell asleep twice. It is a tiring thing to observe the stone statues here. Maybe you will get up at 4 o'clock and return at 6 o'clock. At this time, a proper massage will make people relax.
By the way, they will help you wash, iron and hang your dirty clothes every day, and deal with muddy shoes. On the day I left, they forgot to leave the laundry basket at the door. After I called, they quickly took away my laundry and took care of everything before I left. Super!
They also offer tours to Angkor Wat for about the same price as booking it yourself. We didn't hear about them after we booked it, but I later looked at other people's bookings and felt that it would be more comfortable than booking it yourself.
The entire service team is excellent, and you can feel that they are sincerely operating this boutique hotel with less than 40 rooms. If I come to Angkor Wat again, Jaya will definitely be my first choice. Even if the airfare is right, Jaya is a hotel worth flying to stay in.
A very, very comfortable trip! Thanks Jaya!
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Google
Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: 如果想要坐到室外的餐桌最好早一点去,晚了就没啦,躺在上面太舒服了!很出片!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Margie R wrote a review Dec 2024
5.0 of 5 bubbles
I had read all of the reviews so I knew it was going to be great. But I was still amazed by the warmth and hospitality we received at Jaya House. You really are home. A couple of their amazing staff really stood out...Krem greeted us everyday at breakfast with a smile and suggested a noodle dish that will live forever in my memory. Anna was at the front desk and graciously helped us with dinner reservations and tuk tuk rides. Here are a couple specific examples of the amazing service. My husbanded asked for a tissue to clean his glasses in the lobby and the receptionist took his glasses, pulled out a kit, and cleaned them herself. Another time our room key became deactivated. The staff sat my husband down, gave him a cappuccino while he waited, and escorted him back to the room to be sure it worked. The complimentary tuk tuk rides are wonderful convenience and the food is excellent. Thank you go Christian, Kris and the entire staff at Jaya House! I will never forget our stay.
Read more
Date of stay: November 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian de Boer, General Manager at Jaya House River Park
Responded 23 Dec 2024
Hi margier998, Thank you so much for sharing your wonderful experience at Jaya House! We’re thrilled to hear that our team's warmth and hospitality made your stay memorable. Krem and Anna will be delighted to know they made such a positive impression on you. We take pride in ensuring our guests feel at home, and it’s fantastic to hear you enjoyed the little touches, like our staff’s attentiveness and the complimentary tuk tuk rides. We always strive to go above and beyond, and your examples truly highlight our commitment to excellent service. It was a pleasure having you with us, and we hope to welcome you back to Siem Reap for another unforgettable stay! Best wishes, Christian and the entire Jaya House team.
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Sabrina L wrote a review Aug 2024
Dubai, United Arab Emirates
+1
5.0 of 5 bubbles
Very warm and welcoming greetings by the owner Chris and his team, from the second they came and picked me up to my departure from the premises. Cold towel and fresh water were handed to me the second my feet had touched the ground out of the car and every time I would come back from a tour in the city - along with a nice scented anti-mosquitoes spray. A game changer of how to properly greet your customers.

Upgraded to a Junior Suite with Pool view, I already knew this is an address I will extensively share with my friends and family and most probably mark it in my book of go-to places for another visit to unwind and relax from the hustle and bustle of life.

Chris, the owner, lives up to his reputation by focusing on a customer service catering very high standards and it shows! Bravo! Sean (pronounced Se-Ann) thank you so much for showing me around and assisting me with every little thing! :)

From the elevated decoration to the attention to details, everything is present. Magnificent landscape of the gardens surrounding the pools. The spaces in the rooms are thoughtfully used without being too crowded. The selection of elegant furniture with a little wink to some 80’s objects (rotary phones, boom box radio, etc) strategically placed, your eyes will never get tired of discovering these details.

The Breakfast is generous without being too pompous nor unnecessary waste of foods that we are seeing all the time in 5* hotels. However, the Chef and his team manage to bring some varieties every day and the delicious breads and pastries are freshly baked on a daily basis.

The restaurant and its great team offers a variety of gastronomic dishes satisfying the most demanding customers prepared by the very skilled Chef.

The dedication to sustainability - a matter dear to the owner Chris - is not only applied throughout the hotel with a 95% plastic free policy, but also shared and spread throughout the city of Siem Reap that he cherishes so much. His passion to make a change and improve things for the better is exemplary.

Being a very seasoned traveler and on the road more than half of the year, I have experienced my fair share of 5* and Boutique hotels all over the world and I rarely rate a hotel/ resort with a 10 as it is a combination of many factors. But I can tell in confidence that Jaya House River Park Hotel - Siem Reap deserves its 10 for perfection.
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Go pay a visit to this amazing and unique Boutique Hotel without any hesitation. It is worth the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian de Boer, General Manager at Jaya House River Park
Responded 2 Aug 2024
Hi Sabrina, Thank you so much for taking the time to share your wonderful experience at Jaya House River Park Hotel! We are thrilled to receive your positive feedback and are delighted to hear that you thoroughly enjoyed your stay with us. It is fantastic to know that you found our team to be warm, welcoming, and dedicated to providing exceptional customer service. We are truly grateful for your kind words regarding our Junior Suite with Pool view and our attention to detail in the decor. It is our goal to create a relaxing and comfortable environment for all our guests, and we are pleased to hear that we succeeded in providing you with a memorable experience. We are thrilled that you enjoyed our generous breakfast and the gastronomic dishes offered at our restaurant. It is also encouraging to hear that you appreciate our commitment to sustainability, as we strive to make a positive impact on the environment and the local community. Your acknowledgment of Jaya House River Park Hotel as a 10/10 establishment means a great deal to us, and we are truly honored by your high praise. We look forward to welcoming you, your friends, and your family back to our hotel for another opportunity to unwind and relax. Thank you once again for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future. Warm regards, Christian
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valveman1 wrote a review Jan 2025
Edinburgh, United Kingdom
5.0 of 5 bubbles
Excellent hotel where we were greeted personally by Christian the owner who offered some good advice about the area. The hotel is very well appointed and has carefully selected decor. We used the Sky Bar each night and also had dinner in the hotel restaurant. Not because we were lazy but we enjoyed the food, ambiance and exemplary staff attention to detail and their customers. The complimentary TukTuk service was much appreciated and the hotel rooms are quiet and peaceful with superb housekeeping. Lovely welcoming staff to boot. Excellent
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Date of stay: January 2025
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian de boer, Owner at Jaya House River Park
Responded 2 weeks ago
Good afternoon from Siem Reap, Thank you for the compliments with regards to our 'selected decor' - I am pleased you enjoyed my choices. It's always rewarding when a guests sees Cambodia, its amazing people and culture in a similar light as myself. I ll pass on your comments about our Kitchen-team and their efforts and am sure they are happy to know that their results are valued. We hope to be able to welcome you back at some point in the future but for now, we wish you safe travels Thank you for taking the time to write down your experience with us
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Nigel H wrote a review Dec 2023
+1
5.0 of 5 bubbles
We have never written a review on Trip Advisor before, but after our stay we felt we needed to share our amazing experience of Jaya House.

The Jaya House hotel provides a unique expression of the local combined with with level of personal service that is often rare to find. This small hotel allows a level of privacy that you will not find in the larger big box hotels.

The wonderful greeting on arrival by Chris and his team made as feel we were family removing all the stress of the journey. We were made to feel at home immediately. The personal service we received from our arrival, to the spa and restaurant was so special.

The hotel itself tells an authentic local story. Lotus flowers displayed in beautiful bottles, vases and traditional bowls all adding to the experience. The courtyard features a beautiful garden resplendent with greenery creating a tranquil oasis for a weary traveler.

The guestrooms were large with an incredible rain shower. The hotel is proud of its commitment to sustainability values and is plastic free. Due to this every guest is given a reusable aluminum water bottle with their stay.

The turn down service was also perfect.

Having the complimentary Tuktuk service to take you anywhere in the town just made you feel so safe. The Jaya House team provides a mobile house phone so you can call for the return trip.

Our stay also included a free laundry service, which for long-distance travelers like ourselves was fantastic. Complimentary coffee and soft drinks, breakfast and spa treatments (1 treatment/day) was also a wonderful surprise, creating incredible value as well.

If you are looking for a local luxury experience we highly recommend you stay with Chris and his team, you will not be disappointed.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian de Boer, General Manager at Jaya House River Park
Responded 31 Dec 2023
Hi Nigel, Thank you for taking the time to share your experience of Jaya House with us. We are thrilled to hear that you enjoyed your stay with us and that our unique expression of the local combined with a high level of personal service stood out for you. We are delighted that you appreciated our commitment to sustainability values and the personal touches, such as the reusable aluminum water bottle, that we provide to enhance our guests' stay with us. It is wonderful to hear that you enjoyed the complimentary Tuktuk service, as well as the free laundry service, breakfast, and spa treatments that we offer. We take pride in creating a memorable and luxurious experience for our guests, and it seems that we have succeeded in your case. Thank you for choosing Jaya House and for recommending us to other travelers seeking a local luxury experience. We look forward to welcoming you back soon for another memorable stay. Best regards, Christian
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Answer from peter L
3 contributions2 helpful votes
We had a different tour guide....equally good....but can't help with contact details for yours sorry.
Answer from Jaya
Siem Reap, Cambodia1,111 contribution56 helpful votes
Good afternoon 1st of all apologies for slow response on this forum. We do have about 50% Vegan/plant-based/vegetarian options on our breakfast menu. I hope this answers your question indeed
Answer from Jaya
Siem Reap, Cambodia1,111 contribution56 helpful votes
Good afternoon from Siem Reap ! Thank you for the interest show and , yes ofcourse, we would LOVE to plant a tree in-your-name anywhere along the banks of the Siem Reap River (public areas) We have now reached the total of 1500 3m trees planted with many of them much larger ! This has happened in the past 3.5 years. Pictures on the internet will tell you how the river used to look like and also how it is today. The differences are staggering Feel free to contact me direct on christian - at - jayahousehotels . com
Answer from Jaya
Siem Reap, Cambodia1,111 contribution56 helpful votes
Good afternoon from Siem Reap I hope this message finds you well Do we provide return airport transfer? Yes we do. Please provide your flight number and arrival time to the team in our reservations department Cycling Tours Whilst we do have 2 bikes available for anything longer then a few minutes, may I suggest the specialists namely GrassHopper Adventures (I cannot put the website link here for some reason but a quick google search should help) Please do feel free to let me know personally if there is anything else I can do for you Christian
Answer from Jaya House Hotels
Siem Reap, Cambodia2 contributions
Hi Rachael, Yes, there is a lift at the lobby to go to the 2nd/3rd floor (where the sky bar is) and also to the rooms.
Darron G wrote a tip Yesterday
San Francisco, California39 contributions9 helpful votes
5.0 of 5 bubbles
"Try to visit the rooftop bar just prior to sunset. Beautiful views!"
Read full review
olliemom2016 wrote a tip Yesterday
Chicago, Illinois54 contributions50 helpful votes
5.0 of 5 bubbles
"Stay in a Junior Suite "
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Arden E wrote a tip 13 Feb
1 contribution
5.0 of 5 bubbles
"Unbelievable/ MUST VISIT! Cool , fragrant towels upon return from adventures. Delicious food and of course- amazing local coffee !! "
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karen o wrote a tip 13 Feb
Honiton, United Kingdom54 contributions12 helpful votes
5.0 of 5 bubbles
"Free daily laundry which is so helpful when travelling. Make use of the free tuk tuks. They will take you anywhere."
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Maude M wrote a tip 13 Feb
Los Angeles, California9 contributions2 helpful votes
5.0 of 5 bubbles
"book your massage early!"
Read full review
Not the right property for you?
There are more places to choose from in the Siem Reap area.
PRICE RANGE
AU$406 - AU$609 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaSiem Reap ProvinceSiem Reap
NUMBER OF ROOMS
36
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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JAYA HOUSE RIVER PARK - 2025 Prices & Reviews (Siem Reap, Cambodia) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Jaya House River Park
Which popular attractions are close to Jaya House River Park?
Nearby attractions include The Sacred Dancers of Angkor (0.1 km), Wayist Spiritual Energy Center (0.08 km), and Angkor Cookies (0.5 km).
What are some of the property amenities at Jaya House River Park?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Jaya House River Park?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jaya House River Park?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jaya House River Park?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Jaya House River Park?
Conveniently located restaurants include Changkran Khmer Restaurant, Art Shadow Restaurant, and MAHOB Khmer Cuisine.
Are there opportunities to exercise at Jaya House River Park?
Yes, guests have access to a pool during their stay.
Does Jaya House River Park have an airport shuttle?
Yes, Jaya House River Park offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jaya House River Park have airport transportation?
Yes, Jaya House River Park offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Jaya House River Park located near the city centre?
Yes, it is 0.8 km away from the centre of Siem Reap.
Are any cleaning services offered at Jaya House River Park?
Yes, dry cleaning and laundry service are offered to guests.
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