We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Gran Hotel Santa Cruz

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Management photos
Gran Hotel Santa Cruz
View Map
Add a photo
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

24 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 11: English reviews
Antwerpen, Antwerpen, Belgium
Reviewed 2 December 2014

It reminded me of a Spanish holiday hotel in Benidorm. Brunch was served blocking the passage way and we had to take a detour around the hotel to check out. Reminded me of a 'Carry On' film The service seemed superfluous to clients and was more like job creation. The client should use the hotel and not the hotel use...

 Report
Helpful?
Thank David A
St. Michael, Barbados
Reviewed 10 May 2013

The Gran Hotel in the centre of the city is ideally located for easy access to the main plaza, about 21/2 blocks away. There was an atrium where breakfast was served . The coffee was excellent as well as the local fruit, juices and other dishes. The rooms were very spacious with a big king size bed and all the...

 Report
Helpful?
2Thank muddasally
London, United Kingdom
Reviewed 25 July 2012

Stayed here when the American Airlines flight broke down and they paid for the hotel. Now it could be that they were just not used to the number of people checking in and had not checked all the rooms but our room was a dump! I probably should have gone back to reception and demanded another room but after being...

 Report
Helpful?
1Thank Bezi
Mexico City, Mexico
Reviewed 20 June 2011

Everything is so wrong with this property that I don't know where to start. I can remember few hotels where I've felt so helpless. I encourage everyone not to stay here. It's extremely expensive for what you get. I was staying for 3 nights but after the 1st one I left immedately and checked in Cortez Hotel, also in the...

 Report
Helpful?
2Thank Antoine_K_10
United States
Reviewed 28 March 2011

Every town in Latin America has a 'Gran' Hotel. I look for them. They are located in the center of downtowns, are built big and first-class, and are invariably a generation out-of-date. Gran Hotel Santa Cruz is a prime example. (plaque in lobby: 'since 1952') This one has a nice, big atrium restaurant and does a trade in meetings. Pool...

 Report
Helpful?
2Thank Paubranco
Geneva, Switzerland
Reviewed 17 September 2010

This hotel has seen better days, and might need some attention. Some colleagues has problems with showers in the morning, such as not having hot water or not having water at all. Staff was so-so.

 Report
Helpful?
2Thank tomfor2
London
Reviewed 14 April 2010

As previous reviews have noted, a major decorative overhaul is looong overdue at this 70s relic. However if you want a large clean room with a good bed and decent bedding, good bathroom, wifi, TV and minibar, attentive friendly service and a central location, it's fine. The pool is large and deep, and although the water is mysteriously opaque, it's...

 Report
Helpful?
Thank Matt_KT
USA
Reviewed 12 April 2010

I wanted to write a review of this hotel since I'll be going back their for another weekend soon. I was there back in Sept 2009 for 2 weekends. The staff is great. Always courteous and always available to assist. From the point of booking to the point of checking out- I had a pleasant experience. Their location was great...

 Report
Helpful?
1Thank RAVUSA
la paz
Reviewed 12 July 2009

I stayed in this hotel for three days, found the rooms to be huge, and very comfortable, excellent breakfast included in the rate, the staff was friendly and helpful ( dont speak spanish), location was perfect for my business trip, I thoroughly enjoyed my stay.

 Report
Helpful?
2Thank markLaPaz
Brasil
Reviewed 19 January 2009

The accomodations are very old. It appears to have been luxurious one day, but not anymore. The room is dusty and my friend got an allergy from being there. If you open the windown (bedroom's), you will see lots of pigeons outside and their dirt, which is a little disgusting. The blanket is old too. It's located downtown, which is...

 Report
Helpful?
Thank nathalia-80

1 photo of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Santa Cruz hotels
0.3 km away
Senses Boutique Hotel
Senses Boutique Hotel
#5 of 46 in Santa Cruz
249 reviews
0.8 km away
Las Americas Hotel
Las Americas Hotel
#37 of 46 in Santa Cruz
40 reviews
0.3 km away
House Inn & Suites
House Inn & Suites
#12 of 46 in Santa Cruz
42 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
Hotel California
Hotel California
#36 of 46 in Santa Cruz
28 reviews
1.6 km away
Las Palmas Hotel
Las Palmas Hotel
#17 of 46 in Santa Cruz
32 reviews
1.1 km away
Hotel LP Santa Cruz
Hotel LP Santa Cruz
#8 of 46 in Santa Cruz
281 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service

Additional Information about Gran Hotel Santa Cruz

Address: Rene Moreno 269, Santa Cruz, Bolivia
Region: Bolivia > Santa Cruz Department > Santa Cruz
Hotel Class:4.5 star — Gran Hotel Santa Cruz 4.5*
Number of rooms: 100
Hotel Style:
#5 Luxury Hotel in Santa Cruz
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Gran Hotel Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check shower works and water is good before accepting room!”
 of 5 bubbles Bezi, 25 Jul 2012 | Read review
“There is no best room! All rooms are in hell!”
 of 5 bubbles Antoine_K_10, 19 Jun 2011 | Read review
2 of 2