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Novotel Cotonou Orisha Hotel

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208 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Reviewed yesterday NEW

My room was clean, the AC worked well and I felt secure at all times. The grounds are modest but pleasant. The breakfast buffet is good enough and you can ask for an omelette though service may be a bit slow. (Only one way to make morning espresso, would be nice if there were two self-serve machines.). Dinner nothing to...

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Helpful?
Thank RetiredDude
Reviewed 3 weeks ago

I arrived around 8 in the morning and asked if my room was ready for check in already. The guy at the front desk told me "yes your room is ready sir". What they did not tell me was that they would charge me for the night BEFORE. They charged me through the deposit so I did not know they...

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Helpful?
Thank Thue O
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Thue O., We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We promise a...

Reviewed 4 weeks ago via mobile

First and most important, the hotel is quiet and safe, the rooms are decent and have comfortable bed, the restaurant / bar have good food, the air in the rooms is kept cool, the staff is generally friendly and the conference facilities were fantastic. There is also a very nice pool and patio area where you can relax at. This...

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Helpful?
Thank Michael S
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Mr Michael, We thank you for your comments regarding your stay at Novotel Orisha Cotonou. We have taken note of your remarks regarding the renovation of the rooms. We can reassure you that the necessary steps that are already taken. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your...

Malaysia
Reviewed 22 November 2016 via mobile

Don't get fooled by the pics, hotel is so small, room are ok not that good, stuff are so slow bad service and the food was so so so terrible there, like so bad really. It should not be 4 star hotel it's 3 or even less stars.

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Helpful?
Thank roniishere
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Guest, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize. We...

abuja
Reviewed 17 November 2016 via mobile

Took the family for a road trip traveling from Abuja, Nigeria through Lagos to Accra Ghana. We chose to spend a few days in Cotonou and stayed at the Novotel. The facility exceeded all our expectations! From the smart check-in service, the play areas for kids, beautiful pool area, piano lounge,great well priced meals and access to the city. It...

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Helpful?
Thank portly_monk
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Guest, We thank you for your comments regarding your stay at Novotel Orisha Cotonou with your family. We have taken note of your remark about the mastercard. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to...

Koror Island, Palau
Reviewed 30 October 2016 via mobile

The desk help is great. Laundry prices ok. Internet is on the lacking side but to be expected. My first room the air conditioner was up and down. The desk personally help me to a new room. The dinning area buffet is pricey. You can do better with the snakes at the bar. The hotel needs TLC.

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Helpful?
Thank TexasSnakeFarm
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Mr CRAIG, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. As per the...

New York City, New York
Reviewed 26 October 2016

While traveling the world and writing for world-adventurer.com, I've stayed in several hotels throughout Africa. The Novotel Orisha Cotonou met my expectations with a no hassle stay in a safe and comfortable environment. Here are the highlights: - Design. You can tell the place is new and smartly designed from the moment you step in. The lobby looks sleek and...

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Helpful?
Thank Davybert
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Mr DAVYBERT, We thank you for your comments regarding your stay at Novotel Orisha Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at Novotel Orisha...

Johannesburg, South Africa
Reviewed 29 September 2016 via mobile

Novotel Cotonou is nicely located and very close to the airport. The hotel is clean but does need an upgrade. The Restuarant has great selections in the buffet. This Hotel is ideal for business meeting. They have terrible room service. I ordered a chicken sandwich and coke and it took them 1h30min to receive my lunch. So room service is...

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Helpful?
Thank yvesdjuma
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Mr DJUMA, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize....

Reviewed 10 September 2016 via mobile

Quite nice. Water pressure better than expected. Food good. Staff most helpful and friendly. Ten days into visit i moved to the sister property for remainder of my 1 month stay the ibis. Manager a good man.

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Helpful?
Thank James A
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Mr James, We thank you for your comments regarding your stay at Novotel Orisha Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at Novotel Orisha...

Reviewed 21 August 2016 via mobile

Nice hotel with with good layout. The check in was easy and smooth. The rooms were very good The pool was nice. The restaurant was good. Though I was in a business trip. Would spend much of the evening at the pool. The staff was nice and courteous.

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Helpful?
Thank Syed S
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Guest, We thank you for your comments regarding your stay at Novotel Orisha Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at Novotel Orisha Cotonou....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The Novotel Orisha Cotonou is a 4 star hotel enjoying a seaside location in the centre of Cotonou, close to the two major convention and events centres, the Palais du Congres and the CIC. The hotel offers 110 airconditioned rooms, a restaurant, two barsand five conference rooms for meetings and seminars. This 3 star hotel is equally suited to a business trip or a holiday in Cotonou with your partner or family. The hotel also features a private car park, a swimming pool and a tennis court. ... more   less 

Additional Information about Novotel Cotonou Orisha Hotel

Address: 1821 Boulevard de la Marina, Cotonou, Benin
Region: Benin > Littoral Department > Cotonou
Price Range: $196 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cotonou Orisha Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Novotel Orisha Cotonou Hotel Cotonou
Novotel Cotonou
Cotonou Novotel
Hotel Style:
#3 Luxury Hotel in Cotonou
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Questions & Answers

Questions? Get answers from Novotel Cotonou Orisha Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the pool area for the view”
 of 5 bubbles Davybert, 26 Oct 2016 | Read review
“In Africa,as far as possible from the lifts”
 of 5 bubbles hjeang, 13 Jun 2016 | Read review
“Ask for rooms with a view to the sea”
 of 5 bubbles chrischi000007, 14 Nov 2015 | Read review
“Room facing the sea on upper floors - Great View”
  • Sunrise
 of 5 bubbles 655kimk, 31 Oct 2015 | Read review
“Rooms overlooking the garden have nicer views”
 of 5 bubbles L0mbard0, 21 Aug 2015 | Read review
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