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Novotel Cotonou Orisha Hotel

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Novotel Cotonou Orisha Hotel
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203 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Malaysia
Reviewed 2 weeks ago via mobile

Don't get fooled by the pics, hotel is so small, room are ok not that good, stuff are so slow bad service and the food was so so so terrible there, like so bad really. It should not be 4 star hotel it's 3 or even less stars.

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Helpful?
Thank roniishere
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Guest, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize. We...

abuja
Reviewed 3 weeks ago via mobile

Took the family for a road trip traveling from Abuja, Nigeria through Lagos to Accra Ghana. We chose to spend a few days in Cotonou and stayed at the Novotel. The facility exceeded all our expectations! From the smart check-in service, the play areas for kids, beautiful pool area, piano lounge,great well priced meals and access to the city. It...

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Helpful?
Thank portly_monk
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Guest, We thank you for your comments regarding your stay at Novotel Orisha Cotonou with your family. We have taken note of your remark about the mastercard. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to...

Koror Island, Palau
Reviewed 30 October 2016 via mobile

The desk help is great. Laundry prices ok. Internet is on the lacking side but to be expected. My first room the air conditioner was up and down. The desk personally help me to a new room. The dinning area buffet is pricey. You can do better with the snakes at the bar. The hotel needs TLC.

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Helpful?
Thank Craig T
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Mr CRAIG, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. As per the...

New York City, New York
Reviewed 26 October 2016

While traveling the world and writing for world-adventurer.com, I've stayed in several hotels throughout Africa. The Novotel Orisha Cotonou met my expectations with a no hassle stay in a safe and comfortable environment. Here are the highlights: - Design. You can tell the place is new and smartly designed from the moment you step in. The lobby looks sleek and...

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Helpful?
Thank Davybert
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Mr DAVYBERT, We thank you for your comments regarding your stay at Novotel Orisha Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at Novotel Orisha...

Johannesburg, South Africa
Reviewed 29 September 2016 via mobile

Novotel Cotonou is nicely located and very close to the airport. The hotel is clean but does need an upgrade. The Restuarant has great selections in the buffet. This Hotel is ideal for business meeting. They have terrible room service. I ordered a chicken sandwich and coke and it took them 1h30min to receive my lunch. So room service is...

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Helpful?
Thank yvesdjuma
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Mr DJUMA, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize....

Reviewed 10 September 2016 via mobile

Quite nice. Water pressure better than expected. Food good. Staff most helpful and friendly. Ten days into visit i moved to the sister property for remainder of my 1 month stay the ibis. Manager a good man.

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Helpful?
Thank James A
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Mr James, We thank you for your comments regarding your stay at Novotel Orisha Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at Novotel Orisha...

Reviewed 21 August 2016 via mobile

Nice hotel with with good layout. The check in was easy and smooth. The rooms were very good The pool was nice. The restaurant was good. Though I was in a business trip. Would spend much of the evening at the pool. The staff was nice and courteous.

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Helpful?
Thank Syed S
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Guest, We thank you for your comments regarding your stay at Novotel Orisha Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at Novotel Orisha Cotonou....

Cotonou, Benin
Reviewed 11 July 2016

I can remember these employees swift to respond and to help. I personally like the place. I can recommend it. It is well situated, in a very clean part of Cotonou. The room, the restaurants: very interesting service. Just an ‘all in one’. I would come back again and again. And the prices are not expansive.

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Helpful?
Thank Arcade Johannes K
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Mr JOHANNES, We thank you for your comments regarding your stay at Novotel Orisha Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at Novotel Orisha...

Brussels, Belgium
Reviewed 14 June 2016

Nice old hotel, relatively small refurbished rooms, bathrooms still to be refurbished. Staff in restaurant and bar is very friendly but very, very slow (even for African standards). Internet was not available during our stay but is due to the city infrastructure. No gym :-((((

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Helpful?
Thank hjeang
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review
Google Translation

Cher client, C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre...

Nairobi
Reviewed 8 June 2016

Pros -lovely lovely food -good and secure location -friendly staff Cons -a bit of neglect here and there... the towels in the bathrooms that are brown and worn out -quite noisy expecially in the lobby area which is right next to the main restaurant -the Internet seems to be inaccessible in some of the hotel areas. I was in room...

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Helpful?
Thank HopeNairobi
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear guest, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The Novotel Orisha Cotonou is a 4 star hotel enjoying a seaside location in the centre of Cotonou, close to the two major convention and events centres, the Palais du Congres and the CIC. The hotel offers 110 airconditioned rooms, a restaurant, two barsand five conference rooms for meetings and seminars. This 3 star hotel is equally suited to a business trip or a holiday in Cotonou with your partner or family. The hotel also features a private car park, a swimming pool and a tennis court. ... more   less 

Additional Information about Novotel Cotonou Orisha Hotel

Address: 1821 Boulevard de la Marina, Cotonou, Benin
Region: Benin > Littoral Department > Cotonou
Price Range: $201 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cotonou Orisha Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Novotel Orisha Cotonou Hotel Cotonou
Novotel Cotonou
Cotonou Novotel
Hotel Style:
#2 Luxury Hotel in Cotonou
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Questions & Answers

Questions? Get answers from Novotel Cotonou Orisha Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the pool area for the view”
 of 5 bubbles Davybert, 26 Oct 2016 | Read review
“In Africa,as far as possible from the lifts”
 of 5 bubbles hjeang, 13 Jun 2016 | Read review
“Ask for rooms with a view to the sea”
 of 5 bubbles chrischi000007, 14 Nov 2015 | Read review
“Room facing the sea on upper floors - Great View”
  • Sunrise
 of 5 bubbles 655kimk, 31 Oct 2015 | Read review
“Rooms overlooking the garden have nicer views”
 of 5 bubbles L0mbard0, 21 Aug 2015 | Read review
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