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Mercure Alger Aeroport

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551 Reviews from our TripAdvisor Community

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Showing 152: English reviews
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Reviewed 3 days ago NEWvia mobile

We stayed at the Mercure for 11 nights and had wonderful service from really friendly staff. Even though we couldn't speak French or Arabic, most of the staff could speak some English and some extremely well. Nothing was too much trouble and we felt extremely welcome.

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Helpful?
1Thank kevans42
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear kevans42 At first I would like to thank you for taking the time to post a comment, following your recent stay at Mercure Alger. Any comment from you is appreciated, as it allows us to improve the quality of services that we offer to our guests. I have noted your comments with great interest and I hope to have...

Tunis, Tunisia
Reviewed 1 week ago

Review collected in partnership with Mercure Hotels
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Thank oussemao2017
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Neuss, Germany
Reviewed 1 week ago

Review collected in partnership with Mercure Hotels
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Thank 316ralphi
Lyon, France
Reviewed 2 weeks ago via mobile

Everything is old and in a very bad shape. I really don't recommend this hotel. Ibis is better in every point. Service is poor and employees are sad and not weeling help you. Definitely don't waste time and money for this hotel.

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Helpful?
Thank Clnspider
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Clnspider Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

Reviewed 17 January 2017 via mobile

Probably the worse hotel I've been to in Algiers Bed is like rock. Dusty room. Rusty shower that you cannot adjust, so if you are tall like me, forget cleaning your whole body easily. Since it was cold in Algiers during first half of Jan, they decided to make the room as hot as a sauna, no joke, I was...

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Helpful?
Thank AlgeriaVisitor
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear AlgeriaVistor Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

Reviewed 27 December 2016 via mobile

I was in this hotel last week for five days and my experience was really good. The general manager is very comprehensive. The service was good and the girl at the front office is very professional. We eat some good things with a lot of choice. I will be back soon here.

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Helpful?
3Thank Dragan S
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Dragan; At first I would like to thank you for taking the time to post a comment, following your recent stay at Mercure Alger. Any comment from you is appreciated, as it allows us to improve the quality of services that we offer to our guests. I have noted your comments with great interest and I hope to have...

Milton, Canada
Reviewed 25 December 2016

Very expensive , not at all value for money ... Had to stay here as no rooms were available in nearby area . Bed is old and feels like sleeping on rocks.. no spring box ... only wood tube and shower rusted .. depressing start of the day

Review collected in partnership with Accorhotels.com
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Helpful?
Thank OS-Milton
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear OS-mILTON, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

Reviewed 6 December 2016 via mobile

Room is not clean, bed is so hard to sleep on, old and bath is barely usable, service is extremely weak and staff are unfriendly!! It is also way over prices for quality of services!! I dont know how it carries the stars???

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Helpful?
Thank Behdad N
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Behdad N, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate...

Rome, Italy
Reviewed 5 December 2016

Conveniently located next to the airport, the service is generally good. I recommend for business travelers, not family. Moreover, Breakfast is very huge and food is absolutely good with a really lot of choice.

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Helpful?
1Thank Businesswomanitalia
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Businesswomanitalia , At first I would like to thank you for taking the time to post a comment, following your recent stay at Mercure Alger. Any comment from you is appreciated, as it allows us to improve the quality of services that we offer to our guests. I have noted your comments with great interest and I hope to...

Paris, France
Reviewed 21 November 2016

The room was dirty The bed was hard The shower of my bathroom was out of order. It took 2 days to fix it. One elevator out of three was OK during my whole stay. It means that in the morning we had to wait more than ten minutes, to get in a crowded lift cabin which was stopping at...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Z8699PKolivierg
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear PKolivierg, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luxury hotel offering 307 rooms including 50 non-smoking rooms. Only international hotel located near the airport. 3 restaurants, 2 bars, WiFi Internet, business centre, laundry and pressing services, large outdoor pool, 2 tennis courts, fitness centre,sauna, massage. Free airport shuttle operating 24 hours. ... more   less 

Additional Information about Mercure Alger Aeroport

Address: Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
Region: Algeria > Algiers Province > Bab Ezzouar
Price Range: $180 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Alger Aeroport 5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Grand Mercure Alger Aeroport
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Alger Aeroport staff and other travellers.
3 questions
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Questions? Get answers from Mercure Alger Aeroport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Simply don't go...”
  • ceiling
  • Sink
  • Bathroom sink
  • carpet
 of 5 bubbles 688laurentv, 11 Nov 2016 | Read review
“i was in room no 1215 which has a gutter smell so avoid this room not sure if the other room too have this smell”
 of 5 bubbles 600ramans, 29 May 2016 | Read review
“Ask for room from 09th floor and above”
 of 5 bubbles 75customer, 15 Apr 2016 | Read review
“Clean the rooms before you let new guests in. Do not use plastic cups. Offer more decent food”
 of 5 bubbles ronakh852, 31 Oct 2015 | Read review
“Try other hotels around the area and write a review. Cannot recommend this one for security problems as detailed above.”
 of 5 bubbles Kelvin_10, 28 Oct 2015 | Read review
5 of 5