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Check-in time was 4:00 p.m. We arrived at 8:00 p.m. and were told there were no rooms ready. No rooms were clean, no cleaning staff was on duty. We were told that it would be at least 3 hours before a room would be ready,...More
Arrived four hours past check-in time, room not ready. No cleaning staff working. They asked IF WE WOULD CLEAN OUR OWN ROOM! Some vacation! Fortunately found a room at another local chain. This place does NOT live up to the Country Inn and Suites name....More
The bathroom had hair everywhere. Refrigerator had mold in it and still had someone’s else’s frozen nasty ice bag in it. Toilet looked like no one cleaned it.
WiFi is good. Beds appeared clean. Location is convenient.
We stayed to attend the HS Trap Meet. The room was gross. There was a ring in the toilet and the garbage cans had not been emptied. The pool was closed and was just told too bad. The following morning, the breakfast room was a...More
My grandson and I were there for the HS Trap Shooting Tournament in Alexandria. We waited at the front desk for almost an hour as others did as well since the rooms were not ready yet. This was after 4:00 pm. When we got to...More
Response from countryale | Property representative |
I am sorry if you did not get a senior rate. Most of the time we do have the senior rate available. Certain times it does get turned off because of high demand of occupancy. It is based on the supply and demand. I hope this... More
I am sorry if you did not get a senior rate. Most of the time we do have the senior rate available. Certain times it does get turned off because of high demand of occupancy. It is based on the supply and demand. I hope this answers your question and that you have a great week.
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"Do Not Stay Here! Does not meet the standards of the franchise for service and cleanliness."