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Extended Stay America - Detroit - Auburn Hills - University Drive

Booking.comUSD 104*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 104*
USD 104*
USD 104*
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Extended Stay America - Detroit - Auburn Hills - University Drive
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82 Reviews from our TripAdvisor Community

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Showing 80: English reviews
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Birmingham, Michigan
Reviewed 4 days ago NEWvia mobile

This was my first stay at an extended stay facility. The check-in was easy. The staff member was helpful. The room contained a bar style counter for dining, a two-burner stove, a microwave and a full size refrigerator. The room was well maintained but the bathroom needed additional detailed cleaning. Overall, the stay was acceptable and met my needs.

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Helpful?
Thank Perfect_Fan_Food_Ser
00esa, General Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

Thank you for reviewing your stay with us. We are happy you were comfortable here, and you liked your room and our front desk staff. We appreciate you sharing your observation about the bathroom, and we will address the same to our housekeeping team. Thanks so much for your business. We hope to see you again soon. Sincerely, General Manager

HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016 via mobile

I had to travel to this area for a family emergency. I was a bit hesitant due to a couple reviews posted. I will return to this hotel every time I have to stay in area. And I do....stay in area often. The hotel is very clean, there were NO odors and appeared everyone staying there were/are nice and honest...

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Helpful?
Thank Michele H
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is great to see you were well accommodated and would stay with us again. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Auburn Hills, Michigan
Reviewed 2 weeks ago

I stayed in Extended Stay America from April 11th 2017 to April 30th 2017. It was really a wonderful stay in this hotel. The staffs are well known of their policy. The free Wi-Fi have no issues. The kitchenettes provided are well maintained. The bed, chairs and other amenities are good. Overall, it was a memorable FIRST hotel stay in...

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Helpful?
Thank Kumaraguru N
00esa, General Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

Kumaraguru, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Detroit - Auburn Hills - University Drive. We are thrilled to read that you loved our helpful associates, internet service and your well-equipped room as well. We look forward to sharing your positive feedback with our team. Please...

Reviewed 16 March 2017

It's budget hotel for the people on long deputation or business meetings. They don't serve good breakfast, not much options are available. But if you love cooking and wanted to eat self cooked food and save some money. This is a very good option. Hotel location is very good. They provide all kind of cooking utensils. Room is equipped with...

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Helpful?
Thank Vaibhav G
00esa, General Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

Vaibhav, thank you for sharing your experience at Extended Stay America - Detroit - Auburn Hills - University Drive. It is great to read you not only enjoyed your well-equipped suite and our convenient location, but also found us to be a good value. However, we are sorry for the inconvenience you encountered due to the noise, and I will...

Columbia, Missouri
Reviewed 16 March 2017

Many of the guest were too noisy and didn't seem to care about disturbing others. (Many children kept slamming doors and screaming in the halls - in all hours of the day and night.) Many of the guests cooked in the rooms, too. This smelled up the halls and rooms.The staff went out of their way to accommodate people who...

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Helpful?
Thank Mike H
00esa, General Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

Mike, thank you for sharing your feedback. I truly apologize for the noise issues you experienced and regret the inconvenience it caused. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the immediate vicinity. We are terribly sorry you had an uncomfortable night,...

London, Canada
Reviewed 16 March 2017

This is a very clean Hotel. Although the location is great, yet is a bit hidden. It also offered us free breakfast, and yes, the food was very delicious. The room we stayed in was very clean but somehow, a bit noisy. They were very quick to move us to another room which was fantastic. We slept very well. The...

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Helpful?
Thank Samuel A
00esa, General Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

Samuel, it was our pleasure hosting you at Extended Stay America - Detroit - Auburn Hills - University Drive, and thank you for sharing your review with future travelers. We are glad to read you enjoyed your stay and that our great hospitality and breakfast offerings met all of your expectations. Thanks again for being our guest, we look forward...

Kristiansand, Vest-Agder, Norway
Reviewed 4 March 2017

My room wasn't nearly as bad as some people have said. Sure, the rooms aren't the prettiest, but what did you expect? The bed was fine, pillow was fine, there was plenty of room and the heater worked for the cold night. My only real issue is that the shower wasn't as clean as it could be, but it wasn't...

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Thank Vee_fra_Norge
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

Your feedback is important. Thank you for sharing. It is good to know you had a pleasant stay at our hotel and that our staff were able to provide you with excellent customer service. However, our housekeeping staff have been address on the issue with the shower so better cleaning will be conducted. Thank you again for sharing your experience...

Reviewed 27 February 2017

Carpet had white stains all over, blood on the bathroom door, bathroom floor dirty, dirty counter tops. Front desk is never attended. Had to wait 15 minutes for coffee to be made in the morning. Don't even offer mini bottles of lotion.

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Helpful?
Thank emily g
Naples, Florida
Reviewed 11 December 2016

Best features of this hotel: Location near Oakland University, Chrysler World HQ, concert and sports venues, and downtown Rochester. Restaurants within walking distance. But let's talk about the hotel itself. I was recently there for a 6-night stay. I often stay in hotels and have extensive experience with long term stays. Here is what I found at Extended Stay-University Drive:...

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Helpful?
Thank lynnc99
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - University Drive, responded to this review

Thank you for your recent review of your stay. I sincerely apologize for the cleanliness issues that you described. In response to your feedback, I will discuss your comments with the staff. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at auh@extendedstay.com. We...

Shelby Township
Reviewed 18 October 2016

I've never actually experienced prison linens, but I imagine that what I used last night comes pretty close. The sheets were unbelievable rough. The towels, too. I know that this is often used as a residential accommodation, but does that have to include trash in the hallways and all the ambience of a Medicare nursing home? Maybe it is the...

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Helpful?
Thank GlassHalfFull13

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04/06/2017 05/06/2017
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Near Extended Stay America - Detroit - Auburn Hills - University Drive

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Detroit - Auburn Hills - University Drive

Address: 3315 University Dr, Auburn Hills, MI 48326-2363
Region: United States > Michigan > Auburn Hills
Price Range: $103 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Auburn Hills - University Drive 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Homestead Auburn Hills
Homestead Suites Auburn Hills
Auburn Hills Homestead Suites
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Detroit - Auburn Hills - University Drive staff and other travellers.
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Charlotte, Michigan

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Questions? Get answers from Extended Stay America - Detroit - Auburn Hills - University Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to book on the 2nd/3rd floor. All the rooms face the parking lot, but at least you're higher up.”
Vee_fra_Norge, 3 Mar 2017 | Read review
“Stay somewhere else.”
GlassHalfFull13, 18 Oct 2016 | Read review
“Ask for a room that doesn't run along the road but the opposite direction since the hotel is in an L shape.”
3hutts, 17 Mar 2016 | Read review
“Inspect your room well for burned out lights and broken appliances before settling in”
  • Cooktop Element up close
  • Damage at refrigerator
flintjarvis, 26 Oct 2015 | Read review
“It is convenient to Oakland University, that's the only positive thing I can write.”
johnfmarti, 16 Jun 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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