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Candlewood Suites - Detroit/Ann Arbor

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Traveller (13)
Room & Suite (16)
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Overview
  • Excellent28%
  • Very good44%
  • Average14%
  • Poor8%
  • Terrible6%
Travellers talk about
“whole foods”(11 reviews)
“honor system”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Candlewood Suites - Detroit/Ann Arbor
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Offers from Candlewood Suites - Detroit/Ann Arbor
Special Offer: Book Direct and Save
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Reviews (95)
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LanguageEnglish
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All reviewswhole foodshonor systemwashers and dryersan extended stayfree laundry facilitiesstudio roomfree coffeeparking lotbriarwood mallcomfortable bedbusiness travelerhot watercleaning staffconvenient locationfitness centerkitchenettedowntown
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1 - 5 of 92 reviews
Reviewed 6 May 2018 via mobile

The ice maker didn’t work. There was no one at the front desk to check out. The bed was smaller (Queen) than booked on hotel website (King). Toilet clogged too easily and shower water barely warm. Room not cleaned fully with hair and dirt in...More

Thank Tim P
Response from Andrea L, Director of Sales at Candlewood Suites - Detroit/Ann ArborResponded 14 May 2018

I am so sorry to hear about your bad experience. We strive to be the best in customer service and cleanliness and we regret that we missed the mark. My name is Andrea LaRue and I'm the Director of Sales. If you'd like to discuss...More

Reviewed 5 May 2018

Had a great 3 night stay at this Candlewood Suites. They are improving it as they go ahead with some work. There was coffee supplied as needed and some popcorn in the room along with all the simple kitchen stuff you need. Quiet location with...More

Thank Tom C
Response from Andrea L, Director of Sales at Candlewood Suites - Detroit/Ann ArborResponded 14 May 2018

Thank you so much for your review and for staying with us! Our team here at the Candlewood Suites Ann Arbor loves to hear great feedback and we strive to be perfect for each and every guest. We are updated/renovated regularly in order to offer...More

Reviewed 10 December 2017

Located in the University town of Ann Arbor, this is an option worth considering if you are going to be in the city for long. One which is within budget, this hotel offers all facilities like that of a studio room, laundry services, grab and...More

Thank ArchitMurali
Response from Andrea L, Director of Sales at Candlewood Suites - Detroit/Ann ArborResponded 15 December 2017

Hi Archit, Thank you for the great review! The team at the Candlewood Suites Detroit-Ann Arbor is always happy to hear great feedback and we're proud to be the budget hotel closest to the stadium and downtown area. We're also thrilled to hear that you're...More

Reviewed 14 July 2017

I stayed in Candlewood Suites somewhere else for many times, and it was good for one business traveler. So I thought my wife and I should try another one in a different city. This was the least expensive but decent hotel we could find in...More

Thank Tsucchy
Response from Andrea L, Director of Sales at Candlewood Suites - Detroit/Ann ArborResponded 15 November 2017

Thank you so much for your review! We are so glad you enjoyed the extra space in your suite and the comfy bed. We also appreciate the feedback on the front desk area and cleanliness challenges. We will share these items with our staff and...More

Reviewed 30 June 2017 via mobile

Convenient locations very many restaurants in radius stores nearby close to the highway the hotel itself is very clean all the employees are very friendly and you get fast efficient service. The rooms are great and each of the rooms have there own kitchenette so...More

Thank Sheree H
Response from Andrea L, Director of Sales at Candlewood Suites - Detroit/Ann ArborResponded 15 November 2017

Thank you so much for the fantastic review! We are so glad you enjoyed your stay with us. We take pride in our friendly employees and the cleanliness of our hotel and it makes us happy to hear when others see and appreciate our hard...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 95 - USD 187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Ann Arbor
#8 Business Hotel in Ann Arbor
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 95 - USD 187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Ann Arbor
#8 Business Hotel in Ann Arbor
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (13)
Room & Suite (16)
Questions & Answers
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DigitalNomadIL
17 January 2015|
AnswerShow all 5 answers
Response from Holly B | Property representative |
Pets are allowed with a nonrefundable fee of $15 for the first night and $10 for additional nights up to $150. Each pet must weigh less than 80 lbs. There is a pet agreement that they require you to sign during check-in that... More
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Room Tips
"Quiet rooms do not face the parking lot. Black out curtains work very well."
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"If you are getting it below $80, its a good deal."
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"The top floor works best."
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"Rooms are quiet and the ones near the stairway provide great access to exterior exits close to your vehicle..."
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