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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
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99 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
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Showing 97: English reviews
Tampa
Reviewed 24 May 2016 via mobile

Extended Stay America is a very nice hotel and offers a very reasonable rate. A big plus is that there is a stove....sink....full size refrigerator...microwave...table...and two chairs. Whenever you stay in a hotel you most likely will go out for breakfast, lunch, and or dinner and when you do invariably you will end up with leftovers. If the room you...

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Thank 877raymondb
Reviewed 17 May 2016

I stayed here for a month working on a construction project . The staff is very friendly and help out any way they can . The overall cleanliness is OK . When I rented I did so for a month so room service was weekly . That worked fine for me . Some might find that a chore . When...

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Thank Pat C
Manager_11525, General Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood Mall, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am pleased to read your remarks about our accommodating staff; however, I am very sorry that our housekeeping services did not meet your expectations. To make sure this doesn't happen again, I am actively coaching our housekeeping staff to make sure our rooms meet...

Reviewed 9 May 2016

Our room was quiet, comfortable and clean. Nice complimentary snack basket. The breakfast they offer was basically a cup of coffee and to grab a muffin. But if you're running to get to a meeting or something it would be just right. Convenient parking. It was a bit confusing trying to locate the hotel even with a gps. It's tucked...

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Thank Kathy G
Manager_11525, General Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood Mall, responded to this review

Thank you so much for posting a review of our property. It’s great to hear that we were able to accommodate your needs with a comfortable stay! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Wake Forest, North Carolina, United States
Reviewed 30 April 2016 via mobile

I was in town to see a critically I'll family member at the uofm hospital. It happened to be graduation weekend for the university so my choices were limited at best. When I arrived the clerk was pleasant but was eating a meal at the desk while checking me in. I took my key and went to the room with...

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2Thank NCbamsmoore
Manager_11525, General Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood Mall, responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the front desk staff and condition of your room is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have retrained our entire staff to ensure we are thoroughly inspecting...

St.Joe-Benton Harbor, MI
Reviewed 24 March 2016

This was an ok hotwire 3 star deal. Ann Arbor is really quiet with everyone gone for spring break so there were lots of empty rooms in town. Room was clean, quiet, and really big, more like a suite. The comp "breakfast" was a small grab-n-go table in the lobby coffee, some fruit and pre-pak rolls. Bottom line ok.

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Thank TruckDriverFritz
Reviewed 10 November 2015

I stayed at this property for a night while my place was being worked on. I got a great rate and the room was very clean and comfortable. The staff was very helpful. The location is convenient near a large shopping mall, many restaurants, a Costco, and only a couple miles from the University of Michigan and downtown Ann Arbor....

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Thank traveler389389389
Manager_11525, General Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood Mall, responded to this review

Thank you so much for posting a review of our property. I'm thrilled that we were able to accommodate your needs with a home away from home experience! I’m so pleased to read that you enjoyed our convenient location, comfortable rooms and our friendly customer service. Thank you again for your review. We look forward to seeing you in the...

Wisconsin
Reviewed 26 October 2015

Clean, updated suites hotel. Located in a quiet area across from a shopping mall, this was a no frills motel. The staff was very nice and helpful. The room was clean and had a convenient set up. The only issue I had with the room was the lighting set up. The bathroom light was attached to the fan i.e. there...

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Thank lettucepatchett
Manager_11525, General Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood Mall, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the inconveniences you experienced. Still, I am pleased to read that we were able to provide you with a positive stay overall. I’m proud of our staff for providing you with great customer service. Thank you again for your review. We look...

Reviewed 13 October 2015 via mobile

I was excited when I was told I was coming here. I travel for work, and it's not very often we get to stay where there's a real kitchen. My first night here I learned how sadly mistaken I was. First order of business was to kill a roach. IN MY BED UNDER THE PILLOW!!! What in the actual world...

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1Thank nikkikm2015
Reviewed 11 October 2015 via mobile

So if I would have paid maybe $80-100 I probably wouldn't even be writing a review right now. Unfortunately at $250 for a one night stay, I expect a little better. The heat/ac register was very noisy and woke me up several times during the night and the bed was hard as a rock. The picture quality on the TV...

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1Thank Mary M
Ann Arbor, Michigan
Reviewed 6 September 2015 via mobile

I give this 2 stars because Im very picky when I travel and I have expensive taste but this was a very basic hotel, had to ask for dishes and stuff but staff was very accommodating and nice. They dont have extra beds in case ya have a visitor, no dish washer, key cards didnt work the greatest, access to...

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1Thank Joe R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

Address: 1501 Briarwood Circle Drive, Ann Arbor, MI 48108
Region: United States > Michigan > Ann Arbor
Price Range: $104 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Ann Arbor - Briarwood Mall 2.5*
Number of rooms: 111
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Also Known As:
Extended Stay Ann Arbor
Ann Arbor Extended Stay
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall Michigan
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Questions & Answers

Questions? Get answers from Extended Stay America - Detroit - Ann Arbor - Briarwood Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Budget Quality”
 of 5 bubbles Goetloub, 19 Sep 2016 | Read review
“Rooms facing the expressway are going to hear expressway noises (duh)”
 of 5 bubbles maxh100, 2 Sep 2016 | Read review
“right by mall with lots of restaurants”
 of 5 bubbles TruckDriverFritz, 24 Mar 2016 | Read review
“Hotel is located next to a busy interstate so request a room on the other side of the building if you are sensitive to noise from cars.”
 of 5 bubbles traveler389389389, 9 Nov 2015 | Read review
“If you need or are given an ADA accessible room, expect much less living space and no sofabed or closet to accommodate the larger bathroom.”
 of 5 bubbles lewislhar, 28 Jul 2014 | Read review
5 of 5