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Holiday Inn Express & Suites Ann Arbor

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182 Reviews from our TripAdvisor Community

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Showing 180: English reviews
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Madison Heights, Michigan
Reviewed 2 days ago NEW

My family enjoyed the Christmas holiday stay at this hotel. Our room was upgraded at no additional cost to a suite, which was most comfortable. The staff was always pleasant and accommodating. Upon checking out, I accidentally left several items, one of which was an address book, with irreplaceable information. Upon contacting the hotel, I learned the items were found...

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Helpful?
1Thank ptrcperry869
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Thank you for sharing your feedback about your experience at our hotel. It makes me feel great knowing that we were able to reconnect you with your lost items as well as reassure you, that we value your time and choice with us. I am glad you had a chance to stay in one of our suites at no additional...

WAREHAM
Reviewed 2 weeks ago

This HIX was one of the best we have used. The gentleman that checked us in was very professional and friendly. Our preferences were all honored. Room was clean and comfortable. We would highly recommend this.hotel.

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Helpful?
Thank RUSSELL C
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Thank you so much for sharing your experience about our hotel. We truly appreciate your loyalty and time with us at the Holiday Inn Express & Suites Ann Arbor. It's great knowing we made a good impression with you and we hope to have the opportunity to serve you again in the not so distant future. Your friend in Hospitality,...

Portage, Michigan
Reviewed 3 weeks ago via mobile

Very friendly and accommodating staff, is the first thing you'll notice here at HIE Ann Arbor.. which is in a great location, right off of I-94 at the Briarwood Mall. Many, good food options nearby, along with only being a few minutes away from downtown AA.

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Helpful?
Thank Drinkwater11
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Thank you so much for your kind words about our staff. It's something we truly take pride in knowing that guests like yourself feel comfortable when they stay with us. Our hotel location could not be in a better area and we are delighted to know you were able to enjoy yourself while visiting. We hope to see you again....

Detroit, Michigan
Reviewed 3 weeks ago

The hotel is nicely located just off the freeway, and close to restaurants in a mall. Overall appearance and cleanliness was okay. Rooms are of a good size. They do not have a shuttle service. Also, there is no gym, restaurant and bar on the property. They utilize their sister property for these. I would have liked to have a...

Review collected in partnership with this hotel
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Helpful?
1Thank Sachin G
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Thank you for taking the time to share about your experience at our hotel. We take pride in knowing our location was an ideal choice for you while visiting the Ann Arbor area. Our hotel and partner property have many features that greatly accommodate a guest when staying for a day or for the week. It's something we truly appreciate...

Orland Park, Illinois
Reviewed 4 weeks ago

hotel staff was very friendly. hotel was clean and the location was excellent. 5 minutes to univ. of michigan campus and right across from briarwood mall and restaurants.would definitely stay again. proximity to highways was great as well as local conveniences such as gas stations, medical facilities, etc.

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Helpful?
Thank steve s
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Thank you so much for sharing your experience about our hotel. When you are a guest here at the Holiday Inn Express & Suites, we put all our efforts into making your stay a great one! Our location is nestled between some fantastic areas for shopping, entertainment and recreation so you will not have any difficulties finding something to do...

Kalamazoo, Michigan
Reviewed 4 weeks ago

We stayed here before...when our daughter received her masters's from EMU...and we were happy with it then and we are again happy to say it was a lovely stay. We were here this time to visit the VA and they gave us a slightly bigger/kitchenette included room for the price we had already committed to...the gentlemen at the desk were...

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Helpful?
Thank Christine S
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

We are so happy to hear you had a wonderful stay! It's always good to know our guests are welcomed upon arrival to a hassle free environment. I am glad you were able to receive a complimentary upgrade to a much larger room type to accommodate your family needs. If you are ever in the area again, and need any...

Columbia, South Carolina
Reviewed 4 weeks ago

Amazing staff ! From the front desk, to housekeeping and maintenance. Amazing. And thanks to the breakfast staff. My stay range from one to three weeks, and they always make my stay very comfortable. Thank you

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Helpful?
Thank bigleman
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Thank you! Your words are truly encouraging and we are always grateful to have you as our valued guest when visiting the Ann Arbor area. Please let us know if there is anything we can do further to assist you during your travels. All the best, Elshawn M

Allentown, PA
Reviewed 4 weeks ago

Ever have an experience where one poor interaction taints an otherwise fine trip? That was my experience with this Holiday Inn Express. I am frequent visitor at IHG properties (I am a Spire member). I was a point person for a group spread out over five rooms and staying for three nights. We brought somewhere between $2,000 - $3,000 into...

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Helpful?
Thank Speechyguy
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Not many travelers give businesses a second chance after they have endured a bad stay or were dissatisfied with the service offered. Our staff work extra hard to create memorable relationships with each and every guest in hopes they return for a future visit. We appreciate your time, choice, and business here at our hotel and I truly apologize that...

Toronto
Reviewed 4 weeks ago

The hotel staff was very attentive and helpful. We arrived late afternoon and the front desk man turned the breakfast drink fountain on so that we could refill our water bottles. Bed was comfortable and the room was good. no complaints. Breakfast was better than average, offering gluten free bread choices and the eggs were good. Decent coffee. Location is...

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Helpful?
Thank lcprieto
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Thank you for sharing your experience and expressing warm thoughts about your visit with us. When you are a guest at our hotel, we do our absolute best to anticipate your arrival and make sure you have everything you need to enjoy yourself. I am glad you were able to enjoy some of the gluten free options available during breakfast...

Cleveland, Ohio
Reviewed 4 weeks ago via mobile

Friendly nice service! Lobby was bright and open. The breakfast was fresh and good! Internet was easy to hook up to and great for streaming Netflix. Close to briarwood mall and 94. Would recommend this Holiday Inn over others in the area just based on the staff.

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Helpful?
Thank waywordtraveler
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Thank you for sharing your experience! It's good to know that your breakfast was fresh and our selections were to your liking. I hope you got a chance to try a warm and fresh cinnamon roll or perhaps make your own pancake in a minute flat. These are just two of the many great features that we offer at our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just two miles South of the University of Michigan, near I-94, the Holiday Inn Express Hotel & Suites Ann Arbor offers a convenient location for Ann Arbor's visitors. Whether visiting Ann Arbor's growing campus or city center, the Holiday Inn Express Hotel & Suites Ann Arbor is only 5 minutes away from most destinations including athletic and performing arts venues. We are located next door to a major regional shopping mall and an easy 22 mile drive West from the Detroit Metropolitan Airport. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Ann Arbor, MI and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Ann Arbor

Address: 600 Briarwood Circle, Ann Arbor, MI 48108
Region: United States > Michigan > Ann Arbor
Price Range: $117 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Ann Arbor 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Holiday Inn Express Ann Arbor Hotel Ann Arbor
Holiday Inn Ann Arbor
Ann Arbor Holiday Inn
Holiday Inn Express & Suites Ann Arbor Michigan
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Ann Arbor staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Ann Arbor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beds were actually comfortable.”
 of 5 bubbles 207steves, 25 Jan 2017 | Read review
“Customer service is great”
 of 5 bubbles larnab802, 17 Jan 2017 | Read review
“The only tip would be to get a bigger trash can.”
 of 5 bubbles clareetaw, 26 Nov 2016 | Read review
“Room away from elevators and ice machine.”
 of 5 bubbles WaltA879, 20 Oct 2016 | Read review
“Ask for a room facing the parking lot (away from the interstate).”
 of 5 bubbles EnjoyTravelAlways, 15 Oct 2016 | Read review
5 of 5