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Sonesta ES Suites Ann Arbor

150 reviews
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Traveller (18)
Room & Suite (22)
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Overview
  • Excellent34%
  • Very good30%
  • Average18%
  • Poor15%
  • Terrible3%
Travellers talk about
“residence inns”(7 reviews)
“bi level”(4 reviews)
“coat closet”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Offers from Sonesta ES Suites Ann Arbor
Special Offer: Free Breakfast & Parking
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (150)Write a Review
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All reviewsresidence innsbi levelcoat closetfloor suitegallon waterdog runfull kitchenliving areabusiness areaour home away from homeoutdoor poollight sleepermaid servicesmall kitchenstate streetexercise roombriarwood mall
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41 - 45 of 141 reviews
Reviewed 24 January 2016

Was told room was double checked prior to my arrival. Yet, 4 of the 6 bowls in my room were chipped so badly on the edges they were unsafe even to touch. The pots were dirty and so very worn. One mug had lipstick on...More

1  Thank lg12379
Response from Stephanie_AGM, Manager at Sonesta ES Suites Ann ArborResponded 28 January 2016

lg12379, We appreciate the feedback. I understand you were able to discuss your experience with our associates during this last stay, which have been immediately addressed. I also was made aware authorities were called to investigate the claims you had made regarding neighboring rooms as...More

Reviewed 12 December 2015

I stayed at the Residence Inn for nearly a month. I found the stay a lot like staying with loving but failing relatives. The staff is very warm and welcoming. They go out of their way to chat up the guests. However the housekeeping was...More

Thank Karrn S
Response from Stephanie_AGM, Manager at Sonesta ES Suites Ann ArborResponded 11 April 2016

It is our goal to meet and exceed the expectations of all our guests. We thank your for your feedback and will put it to use for improving our guest experience.

Reviewed 2 December 2015

After a 7 hour car drive in wintery weather, our family was both noisy and tired and was looking forward to a quiet and comfortable stay. Unfortunately, we found a hotel that was just like us, noisy and tired. Our two bedroom single level suite...More

1  Thank IrishRoverIA
Response from Stephanie_AGM, Manager at Sonesta ES Suites Ann ArborResponded 4 December 2015

Mr. Maloney, Thank you for sharing your comments in helping us improves. I am glad to have had a chance to email you directly about this. Again we apologize for the noise disruptions during your stay. It is our goal to provide every guest with...More

Reviewed 11 November 2015

Hotel was adequate for the short weekend stay. Staff was quick and attentive at the front desk. The free morning breakfasts were good. Parking was always available. Rooms were clean, kitchenette furnished , and everything in good repair. Area is quiet at night except for...More

2  Thank Raymond L
Response from Stephanie_AGM, Manager at Sonesta ES Suites Ann ArborResponded 14 November 2015

Raymond L, I am pleased to hear that you enjoyed you visit to Ann Arbor for parents weekend. Thank you for the compliments on our complimentary breakfast and free parking. I will share the kind words with the team! Because your stay was during a...More

Reviewed 11 October 2015 via mobile

Had a two-level suite and it was fantastic! So much room, full kitchenette, 2 bathrooms, living area, and two bedrooms. We were able to fit 13 girls in comfortably with air mattresses. Free breakfast in the morning was great; so many choices! Loved that the...More

1  Thank katpilch
Response from Stephanie_AGM, Manager at Sonesta ES Suites Ann ArborResponded 14 October 2015

Katpilch, We are pleased to hear you had a fantastic stay at the Residence Inn Ann Arbor. Happy to hear you enjoyed the spacious 2 bedroom suites and complimentary breakfast. Next time you are here you will have to check out the U of M...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Details
Price range
USD 82 - USD 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 82 - USD 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (22)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Room Tips
"near a good mall and lots of restaurants.."
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"Ask for a renovated room! That was our mistake."
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"Don't stay on first floor as its noisy if you have heavy-footed neighbors below you."
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"As for a room in the "tall building" if you want more hot water and don't have a need for a..."
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