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El Hotel de Su Merced

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Traveller (311)
Room & Suite (93)
Dining (12)
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Overview
  • Excellent74%
  • Very good23%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“quiche”(9 reviews)
“cakes”(20 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (560)
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193
61
5
2
1
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193
61
5
2
1
Show reviews that mention
All reviewsquichecakeslemon meringue pielovely hotelsan feliperoof terraceexcellent breakfastthe main squarespent two nightscolonial stylecomfortable bedgreat cityjuicewe loved our staywould stay againbreadthe ground floor
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21 - 25 of 262 reviews
Reviewed 15 April 2017

My parents and I spent 3 nights in Sucre and wanted to book a hotel that was central and beautiful. This hotel met all of our expectations and surpassed them! We walked in and were immediately blown away by how beautiful the facility was. The...More

2  Thank Emma F
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 22 May 2017

Dear Emma, Thank you so much for your review and sharing your opinion with us, we do appreciate your kind remarks about our services. We were priviledged to have you here in Sucre we will love to receive you anytime soon. At your service. Raúl...More

Reviewed 30 March 2017 via mobile

Stayed here for a couple of nights for work. After reading the great reviews I decided to book this hotel for me and 3 other colleagues. What a disappointment. I had to change bedroom because my room was not fresh and had any windows that...More

1  Thank MLivia
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 7 April 2017

Dear Guest, Thank you for your time to post your review. It is important for us that you know all your concerns and observations are cared about during your staying and after it. Should we had had the chance to know of the details you...More

Reviewed 17 March 2017 via mobile

Our time in Sucre was memorable mostly due to our stay at Hotel de Su Merced. We sadly only had two nights there but I would have been happy to sty much longer. The decor is beautiful and comfortable and the many terraces and seating...More

Thank Rosemary P
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 22 March 2017

Dear Rosemary, Thank you for your time and visit, lastly to share your experience with our travelling community. We are most grateful for you choosing us and hope to receive you anytime soon back. Our best wishes and regards. Raúl Espíndola desumerced.com

Reviewed 8 March 2017 via mobile

This hostal is very good located in a just few minut walking from Plaza 25 de Mayo. Ee could go walking to all mainly tourist points in Sucre. The rooms are confortable e very clean. Excelent breakfast.More

Thank Gloria T
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 10 March 2017

Dear Gloria, thank you very much for your nice review, it's delightful to hear about your staying in our hotel, as always the most rewarding is to know you are pleased with our services. Once again, thank you for giving us the chance of being...More

Reviewed 6 March 2017 via mobile

Top notch. Beautiful decorated rooms the hotel has an impressive colonial design with great view of the city rooftops and is located 2 blocks from the main square. staff is very kind and helpful. they went out of their way to accommodate my 6 month...More

Thank Alexander_ccc
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 8 March 2017

Dear Alexander, It is not enough to thank you so much for such a kind and lovely, get our greatest appreciation. Accomplishing customer satisfaction is the best reward we have. We know for sure we have succeded whe our guests are happy with what our...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Breakfast Available
Things to do
Restaurant
Details
Price range
USD 64 - USD 120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 64 - USD 120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (311)
Room & Suite (93)
Dining (12)
Family and Play Areas (2)
Questions & Answers
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Nancy A
24 October 2014|
AnswerShow all 4 answers
Response from Carmen G | Property representative |
Dear Nancy, thank you so much for your enquiry, please let me apologize for the delayed reply, we are just trying to get hand of using this media properly. From now on we will anwer any enquiry you may have. Please if we... More
0
Votes
Room Tips
"I prefer the rooms that get lots of light and sunshine."
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"Upper floors. If possible not to the road."
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"No elevator"
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"Stairway to upper level rooms could tire some people."
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