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See all 18 hotels in Sucre

El Hotel de Su Merced

551 reviews
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Traveller (293)
Room & Suite (79)
Dining (12)
Overview
  • Excellent73%
  • Very good24%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“cakes”(20 reviews)
“quiche”(8 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
3.5 Star Hotel
All hotel details
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Reviews (551)Write a Review
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189
60
5
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1
Show reviews that mention
All reviewscakesquichelemon meringue pieroof terracespent two nightscomfortable bedthe main squarelots of charactercolonial stylejuicegreat cityspace heatercentral courtyardbreakfast buffetwe loved our staybreadwould stay again
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11 - 15 of 257 reviews
Reviewed 10 July 2017

Lovely hotel, well located in central Sucre. Well decorated rooms with many antique furnishings. Staff helpful. Nice breakfast with good selection. Nice central courtyard and patio area at top of hotelMore

Thank David H
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 20 July 2017

Dear David, thank you very much for your nice review, it's delightful to hear about your staying in our hotel, as always the most rewarding is to know our service was upto your expectations. Once again, thank you for giving us the chance of being...More

Reviewed 6 May 2017 via mobile

If you want a big anonymous impersonal chain hotel, this is not for you. On the other hand, if you want a quirky, beautiful, traditional one, with friendly staff who treat you as an individual, then we can't recommend it highly enough. The rooms are...More

1  Thank Martin M
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 22 May 2017

Dear Martin, It is wonderful to meet people like you, who really value ancient buildings and the care to keep them as originals as they were built. Thank you so much fo your kind words. They encourage us to keep up the good work, get...More

Reviewed 5 May 2017

su Merced is a refurbished hacienda-style place with a central patio, rooms on 3 floors, and a very nice roof-top area for views of Sucre. Rooms are comfortable with heaters if needed. The restaurant is not remarkable, but does have an excellent breakfast buffet. The...More

Thank Kukulcandve
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 22 May 2017

Dear Guest, Thank you very much for such a thoughtful review. It is just rewarding and prizing that you have had a delightful stay and keep good memories from us. We are more than proud to have had you as our guest. There is no...More

Reviewed 2 May 2017

Excellent hotel. Very well located. Beautiful revamp old house. Very comfortable rooms with all the amenities of modern times. Excellent breakfast . Closed to all the historical places to visit. Visit upper late in the afternoon for a magnificent dusk pictureMore

Thank cmoros2205
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 22 May 2017

Dear David, Thank you very much for such a kind review.We are just rewarded for being chosen by you, even more if you have had a delightful stay and kept good memories from us. We are more than proud to have had you as our...More

Reviewed 17 April 2017

It's a beautiful colonial style building. Room is spacious and comfortable. Breakfast is just excellent. They even provide drinking water on every floor and it's so nice and maybe the only hotel that we found free drinking water. I would give it full marks if...More

Thank rosaHongKong_China
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 22 May 2017

Dear Rosa, Thank you so much for your feedback and sharing your opinion with us, we do appreciate your kind reviews about our services and what can be improved, we would like to invite you any time to contact us and share your valuable ideas...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Breakfast Available
Things to do
Restaurant
Details
Price range
USD 65 - USD 95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 65 - USD 95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (293)
Room & Suite (79)
Dining (12)
Hotel & Grounds (233)
Bathroom (8)
Family and Play Areas (2)
Questions & Answers
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Nancy A
24 October 2014|
AnswerShow all 4 answers
Response from Carmen G | Property representative |
Dear Nancy, thank you so much for your enquiry, please let me apologize for the delayed reply, we are just trying to get hand of using this media properly. From now on we will anwer any enquiry you may have. Please if we... More
0
Votes
Room Tips
"I prefer the rooms that get lots of light and sunshine."
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"Upper floors. If possible not to the road."
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"No elevator"
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"Stairway to upper level rooms could tire some people."
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