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Crowne Plaza Dubai Festival City

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Crowne Plaza Dubai Festival City
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1,499 Reviews from our TripAdvisor Community

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Showing 1,272: English reviews
Sydney, Australia
Reviewed 12 October 2014

My partner and I stayed here for a three night stopover on the way home from Europe. We arrived very early in the morning an were made to feel so welcome and our room on the top floor was perfect - especially after staying in tiny European hotels. Reception, concierge, dining and pool staff were all exceptional. The bed was...

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Helpful?
1Thank Christine E
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Christine E', We would like to take the opportunity to thank you for staying at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed the hotel facilities and the service provided by our team. We work very hard...

Brisbane, Australia
Reviewed 10 October 2014

Highly recommended. Very comfortable hotel with a great view over the creek and sunset on that side of the hotel The pool and spa facilities overlooking the creek were perfect for relaxation. A comfortable and clean fitness centre is just the thing to reinvigorate in a reasonable temperature after a long flight.

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Thank therearenonames
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'therearenonames', We would like to take the opportunity to thank you for staying at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback, specially regarding the pool and spa area. We work very hard to ensure we offer great facilities to our guests...

Hameln, Germany
Reviewed 10 October 2014

I stayed there several times and enjoyed it every evening. The hotel has a wonderful terrace and is very close to the DFC mall with several restaurants etc. Also the proximity to the airport is a plus, on the other hand it's a relative long ride to downtown Dubai.

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Helpful?
Thank dicke Murmel S
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'dicke Murmel S', We would like to take the opportunity to thank you for your loyalty to the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you have enjoyed many aspects of your visits to our hotel. It is great...

sunshine coast
Reviewed 9 October 2014

Stayed 3 nights arriving at midnight the first night to be greeted with efficiency and receptionist went out of her way to take us up to our room, being fortunate to be upgraded to a suite.a nice touch. Breakfast was buffet style , many choices and evening meals served by friendly staff We experienced the Belgium Bar found a good...

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Thank noosasunshine
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'noosasunshine', We would like to take the opportunity to thank you for staying at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are glad to know that overall you had a pleasant and succesful stay. Your comments regarding your arrival and the receptionist taking great care of you, makes...

Reviewed 9 October 2014

We had a fantastic time. Overall the staff were exceptional especially Dennis and the pool staff who could not do enough to help you. They made me feel very welcome on my first trip to Dubai. I would recommend this hotel to anybody. It is very close to bars, restaurants and a shopping mall and a short taxi journey to...

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Thank Jemma W
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Jemma W, We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are glad to know that overall you had a pleasant and succesful stay. Your comments regarding the service at the leisure deck and all...

United Arab Emirates
Reviewed 7 October 2014

Many years ago, I worked at the Ihilnai Resort and Spa in Hawaii. I always prided myself on working for a stellar 5-star resort with some of the most amazing co-workers I have ever had. We had amazing training, we were supported by excellent management, and we made sure every single guest was sad to leave. The Crowne Plaza staff...

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Thank Piercedlibrarian
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Piercedlibrarian', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. It is with great pleasure that we receive your comments and such positive praise about your experience at our hotel. Your complimentary remarks regarding your stay,...

Sydney, Australia
Reviewed 6 October 2014

We stayed at Crowne Plaza Festival City in mid-August and were overwhelmed by their hospitality. As well as delicious dates and coffee available freely on a trolley in the hotel foyer, the staff was super-friendly. We were also extremely satisfied with our luxurious room. But on top of these positives, the staff went out of their way to compensate us...

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Helpful?
1Thank Susan B
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Susan B', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. It is with great pleasure that we receive your comments and such praise about your experience at our hotel. We are sorry to hear you...

San Anselmo, California
Reviewed 5 October 2014

From the reception, to the staff, to the food/service, this place is amazing. Everything is done to make guests feel welcome starting with the lemon ice water and dates on a small cart at reception. Truly a five-star operation with a great breakfast buffet. The pool was great - long lane for doing laps. It's only five minutes from the...

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Thank InspiredDiver
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'KivaDiver', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed many aspects of your visit to our hotel. We work very hard to...

Katoomba, Australia
Reviewed 5 October 2014

This Hotel never disappoints. I have stayed here before and each time I have been more than satisfied with not only the service, but the way the Hotel works as a Hotel. It is hard to put into words, but some Hotels just don't come up to the mark, this one certainly does. The rooms are superb and a little...

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Thank Geoffrey W
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Geoffrey W', We would like to take the opportunity to thank you for your loyalty to the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you consistently enjoy our facilities and services during your previous and current stays. Our aim...

Amman, Jordan
Reviewed 2 October 2014

I spent 3 nights at this hotel to attend a conference and it was a very good experience. I must thank Herman at the front desk who assisted me in canceling a reservation at an another Crowne Plaza in Dubai and making they don’t charge me for not showing up (there are 3 Crowne Plazas in Dubai). The room was...

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Thank AbbassiJordan
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'AbbassiJordan', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed many aspects of your visit to our hotel. Your highlight on Herman and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children s splash pool, and 24-hour gym. Two 18-hole championship golf courses located minutes away. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access and 37 LCD tv. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Cafe, each with stunning city and creek views. The hotel is connected directly to the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafes, and 100 berth marina, perfect especially during the famous Dubai Shopping Festivals over summer and winter months. Dubai is known for many attractions, all within easy access of the hotel - the iconic Burj Al Arab, record breaking Burj Dubai, Ski Dubai, Wild Wadi Water Park, Mall of the Emirates or the beautiful Dubai beaches in Jumeirah or Mamzar. ... more   less 

Additional Information about Crowne Plaza Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $179 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai Festival City 5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Crowne Plaza Dubai Festival City Hotel Dubai
Dubai Crowne Plaza
Hotel Style:
#18 Business Hotel in Dubai
#20 Romantic Hotel in Dubai
#27 Family Hotel in Dubai
#28 Spa Hotel in Dubai
#35 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dubai Festival City staff and other travellers.
34 questions
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Questions? Get answers from Crowne Plaza Dubai Festival City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor with creek side”
 of 5 bubbles ZayerFaisal, 18 Mar 2017 | Read review
“Higher floors with Creek views are best”
 of 5 bubbles MK13AL, 14 Mar 2017 | Read review
“overlooking the water/city”
 of 5 bubbles 381wesleyd, 8 Mar 2017 | Read review
“Choose the rooms on upper floors (16th and above).”
 of 5 bubbles Ashidas, 5 Mar 2017 | Read review
“We enjoyed the views facing the creek, it's also the sunset side.”
 of 5 bubbles jh403, 4 Mar 2017 | Read review
5 of 5