The hotel very beautiful and very friendly staff, Mansi Received us at the check in hotel with very big smile she help us and explain about everything and give us filling like we are home, the Room are very big and very cleaning ,every day the staff cleaning the room And every day we were given hygienic equipment , the hotel very close to the Burj Halifa and they give every hour free bus from hotel to Dubai mall/Burj halifa and the expo. I highly recommend the hotel to everyone and you will not be disappointed for a moment. Taj hotel, will see you soon. Thanks allot.
Very helpful & friendly staff, nothing too much trouble & simply can’t do enough for you. I would highly recommend staying here & would again myself when visiting Dubai which is situated in exactly how described to me by my travel agent as “down town Dubai”
We’d like to express our heartfelt gratitude to the team at Taj. From the moment we arrived at 23:00 on a Friday, we were greeted with Harpal’s warm and welcoming smile and a refreshing Rose Sherbet! We were escorted inside with an assurance that our bags would be delivered straight to our room. The gentleman at the check-in desk was polite but the explanation provided for our half board package, could have been made simpler and quicker. Soon after, with the arrival a more senior staff things became clearer and we were on our way to our room. Breakfast at Tesoro was regal. Fruit enthusiasts that we are, we were elated to see how well stocked the fruit section was, particularly Guavas which is one of our favourite. We were treated to dosas, idlis, paranthas and various other desi breakfast items. While my husband savoured Eggs Arlington with great appetite every day (and refused to share any!), I was pleasantly suprised to see chia, pumpkin and flax seeds in the yoghurt section; I enjoyed these with mango yoghurt everyday. We were in the capable hands of Shubham, Soumya, Shiv, Mhd. Sohail, Pritha, and Avyanka who made us feel at home and looked after all our needs throughout our stay. Roma, Pooja and Siddique also deserve a special mention for going out of their way for accommodating our special requests. Did I mention the masala chai was superb? After such hearty breakfasts and busy days (ahem…shopping), dinners at the Bombay Brasserie were deeply satisfying. Butter chicken, saag gosht, lychee rabri along with impeccable service by Anis and Chef Neelesh (who shared his secret recipe with us!) were the perfect combination to end a busy and tiring day (…did I mention shopping?). Dining review would be a miss without Ms Tess. This is the Chinese restaurant available as an alternative to the Brasserie. Salmon volcano roll, crab salad, pepper chicken were outstanding. Seating area felt a bit too cold with loud music. Over the last few days we wanted to try the in room dining and fair to say, our initial experience could be likened to the not so chatpati chat, not so buttery chicken and not so warm parathas that were served. The food simply did not stand as tall as the a-la Brasserie of Bombay (read: lukewarm temperature, bland flavours and limited options). Soon after feeding this back, Chef Kapilesh and Siddique sprung into action and the next day came to deliver the food (this time Chinese!) to our room (…had to leave it outside with covid protocol, but still…). Little did we know, the hot and sour soup, chilli chicken, hakka noodles tucked away in the food trolley did a wee bit more than tingle our tastebuds! Two things stood out - the awesome flavour and Taj’s commitment for customer satisfaction. Passionate workers should be applauded - especially these days when everything seems lukewarm! Naturally, the ‘complimentary’ seasonal fruit platter was a hit with us, and aside from a minor confusion, as to what can and cannot be included in it, it was all good. The room felt clean, well furnished and reasonably luxurious. Molton Brown toiletries, warm blankets and duvets (…despite Dubai heat…air con can be quite cold), perfectly firm mattress, and clean sheets - we felt well looked after. What stood out the most for us is the Taj team - people have been hand picked, well trained to have genuine conversations with customers, offer all the help they can, do not bad mouth competitors - simply outstanding! As I sit writing this review, one of us (..the shopper!) is probably planning the next trip to a Taj property!…
We have just returned from the Taj Dubai and we had a wonderful stay. The room was very comfortable and spotlessly clean. The service at all of the restaurants was impeccable. At breakfast at Tesoro, Preetha, Ryan and Mohammad were so friendly and attentive and made sure we had everything we wanted and recommended dishes that we might enjoy. We would definitively recommend a stay at Taj Dubai.
Very good located As French i particulary appreciate the work of Sofiane who speaks French and know the needs of business men View of burj khalifa and located in business bay if you are a French speaking personne you will find very high value with Sofiane