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InterContinental Dubai Festival City

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#21 of 540 Hotels in Dubai
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InterContinental Dubai Festival City
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1,708 Reviews from our TripAdvisor Community

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Midlands
Reviewed 3 days ago NEW

I stated again at Intercontinental ; Festival City for two nights in April 2017 . The check in procedure has improved a lot compared to last time; staff more friendly; and very helpful. Anise Restaurant and the breakfast is excellent. It has got the options that suite all ages.The live pian o music in the lounge from 7 PM is...

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Helpful?
Thank aldermoor
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear aldermoor, Thank you for the feedback. I am glad to hear, that you think there was an improvement from your last stay. I am also pleased to hear, that you enjoyed the new Creekside Promenade. Looking forward to your next stay with us. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Lynnfield, Massachusetts
Reviewed 4 days ago NEW

We stayed at this property twice. The second stay we had a beautiful suite overlooking the creek which I highly recommend. Accommodations are spacious, clean and modern with nice decor/furnishings. The deep soaking tub overlooking the city with Burj Kalifa in the distance was a welcome respite to wind down the day. The staff was wonderful, they anticipated needs and...

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Helpful?
Thank Danielle C
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Danielle C, Thank you very much for your feedback and review. It is a pleasure to hear, that you have chosen us for your stay in Dubai with your family and that you had a lovely stay. It makes me very proud to read, that my team has exceeded your expectations. We are looking forward to your next stay...

Savannah, Georgia
Reviewed 5 days ago NEW

This is a very good business class hotel with great facilities. I have stayed at this hotel about a dozen times over the past decade and enjoyed consistently high level of service. It provides comfortable and quite rooms, a well-trained and helpful staff, great facilities and restaurants. It is also next to the Festival City Mall with a food court,...

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Helpful?
Thank Buffalo2go
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Buffalo2go, Thank you for your review. It is a pleasure to hear, that you are a loyal guest since many years. I hope, we may welcome you again soon when you are in Dubai next time. Best regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Reviewed 1 week ago via mobile

The rooms were spacious, well equipped, luxurious and comfortable. The hotel has great facilities; big gym, fine restaurants and a huge bar. The pool deck is one of the best in Dubai. The staff try to make everything the best it can be. They worked really hard to overcome a couple of service breakdowns to leave me totally satisfied. The...

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Helpful?
Thank Peter M
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Peter M, Your review and kind words are much appreciated. Thank you. I hope we may welcome you again soon. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Vadodara, India
Reviewed 1 week ago via mobile

Have stayed in this hotel every year since the past 5 years and it never disappoints. The club room is humongous and very spacious. The food is again too notch. However just one thing i would like to know is they never serve us free coffee and chocolates in the lobby because we are not a part of their community??...

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Helpful?
Thank patel7777
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear patel7777, Thank you for your kind review. Your feedback is much appreciated. I am pleased to hear, that you are a regular guest since 5 years. Thank you! I believe you are talking about the Arabic Coffee we serve in our lobby. This is an intangible Cultural Heritage of Arab states, serving Arabic Coffee and dates to guests. Please...

Riyadh
Reviewed 1 week ago

It was great experience, the hotel staff were friendly and professional. the food was good. the room was spacious. the break fast was excellent. It is near a nice fountain with lights and laser show, it was amazing. there is a mall next to the hotel with a different style of restaurants.

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Helpful?
Thank Sultan A
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Sultan A, Thank you very much for your review. It is most appreciated and I am delighted to hear, that you enjoyed your stay in Festival City. We are looking forward to your next visit. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Reviewed 1 week ago via mobile

Had a great two nights in this hotel (wasn't long enough...). While the building and facilities are lovely, what made our stay GREAT was the fantastic staff crew in the Club Lounge. The attentiveness, helpfulness, good-humoured banter and 'sparky' personalities of Dilup and his team, in particular Josephine (apologies as I know my spelling is wrong) Barakat, and Eva, kept...

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2Thank Jess J
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear family Jennings, Thank you so much for the wonderful review. Its is great to hear, that our team in the Club made your stay so special. Hope to see you again soon. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

The Netherlands
Reviewed 1 week ago via mobile

I have stayed many times hear the hotel quality is first class, the staff are exceptional in service supper kind and friendly, rooms are fantastic, pool is a dream, the hotel is next to the anointing Crown plaza that is the same group and the gardens flow seamless between the two hotels with wonderful private sitting sun bathing facilities. The...

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Helpful?
Thank Lester M
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Lester M, Thank you very much for your kind review and feedback. It is most appreciated. I am pleased to hear, that you had a wonderful stay with us. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Loveland, Colorado
Reviewed 1 week ago

As a member of an accreditation team I have often stayed at this hotel. It is very conveniently located near the Dubai Airport and adjoins the Festival City Mall. Access to the Festival City Mall is a boon because the guests can eat at the hotels lovely restaurants or have casual dining within the confines of the Festival City Mall....

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Helpful?
Thank George S
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear George S, Thank you for being a loyal guest. I am glad to hear that you enjoy your stay and Choix Patisserie in particular. Your feedback in regards to the wifi is well noted. We are looking forward to your next stay with us. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Reviewed 1 week ago via mobile

We have been to Dubai on a number of occasions and the IFC is as good a hotel as we have ever stayed in and certainly the best value. We hadn't stayed at Dubai Creek before and chose the IFC because: - it was very highly rated by Tripadviser - the price was very reasonable for a two bedroom suite...

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Helpful?
Thank Greatdayz
Management response:

Dear Greatdayz, I am so pleased that both you and your family had a comfortable and relaxing time at the Intercontinental. Having families enjoy all our families and have some special “family time” is our key priority. Our team is delighted that they have succeeded in making your vacation memorable. Warm regards, James Koratzopoulos Regional General Manager Dubai Area General...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $223 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotwire, IHG, Travelocity, Agoda, Hotels.com and TripOnline SA so you can book your InterContinental Dubai Festival City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#17 Spa Hotel in Dubai
#19 Business Hotel in Dubai
#20 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dubai Festival City staff and other travellers.
35 questions
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Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room over the lake side”
aldermoor, 22 Apr 2017 | Read review
“Ask for a room in the Upper floors for both : good view and quite sleep”
KhaledE343, 7 Apr 2017 | Read review
“Go for the Creek View Club rooms...”
  • The Burj and dhow dockyards in the mist...
Silverswimmer, 1 Apr 2017 | Read review
“Smile and be nice:-)”
TimC737, 31 Mar 2017 | Read review
“Always ask for a Creek view room”
chrispQ2364CN, 28 Mar 2017 | Read review
5 of 5