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Four Points by Sheraton Downtown Dubai

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#127 of 544 Hotels in Dubai
Certificate of Excellence
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Four Points by Sheraton Downtown Dubai
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1,321 Reviews from our TripAdvisor Community

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Showing 1,022: English reviews
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Mumbai
Reviewed yesterday NEW

This is a decent place to stay whilst in Dubai. A little far from the New Dubai, It is closer to the airport and closer to Old Dubai. Staff is very kind and helpful (Especially Hakeem who was our room attendant) A must pick for your Dubai trip! (y)

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Thank Kailaa C
Reviewed 2 days ago NEWvia mobile

Good value ,good service ,location and ideal for a business traveller ,all round service including comfortable room ,and other services ,recommended to all travellers only exception is location is far from Metro and remote as Dubai taxies difficult to get

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Thank JiteshShah
Doha, Qatar
Reviewed 4 days ago NEWvia mobile

A place i can call my home, the experience is wow not to mention the staff especially the reception name sanchit, he is very welcoming He gives us the feeling "you are not in the other place, your at home", and the reception lady who also very accommodating, and the staff of yesterday bar lounge the one who serve me...

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2Thank foodiestravelers
Jalandhar, India
Reviewed 4 days ago NEW

the hotel was great included reception staff.location is good .room was clean. the check in staff was friendly and accepted our early check and late check out request .surely will stay again .this hotel is quite near to metro station

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1Thank skhera2001
Reviewed 4 days ago NEWvia mobile

I enjoyed my stay in Dubai because of the hotel I stayed in and this hotel is Four points by Sheraton, Downtown Dubai especially the service of these two duty managers, Vanessa and Ganesha. They were really helpful to me

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Thank Philinho A
Munich, Germany
Reviewed 5 days ago NEW

the hotel was great, location is perfect. All staff members was helpful specially Mr. Alauddin (room cleaning) and Ms. Swarna (Coffeeshop). Check in was quick and easy. The room was clean. The check-out staff member was especially friendly and accommodating.

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2Thank wajih2017
Southern Finland, Finland
Reviewed 1 week ago

The hotel was quite near the metro station and our room was clean and nice. Only big minus was weird smell in hotel and in our room. After home return all our clothes had this smell. The smell is clearly from mold and it doesn't disappear even though all our clothes have been washed properly several times. The smell causes...

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1Thank mustii2017
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Please accept our sincere apologies regarding the smell that you experienced during your stay. This is the first time we have been alerted to this and we are having our Housekeeping and Engineering Teams investigating further what could be causing this odor. I am deeply sorry with regards to the damage inflicted upon your clothes and other items....

Orlando, Florida, United States
Reviewed 1 week ago

The Location was great. The people was WOW and helpful. And everything was close by. The mall was not very far free mini van leave from the hotel and pickup but has timing. And Taxi are cheaper. Food is cheap and you can get all type of food that you like.

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Thank Shafiq S
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there, Thank you for choosing to stay with us. I am glad you made the most of our convenient location as well as the complimentary transport to major tourist attractions. We hope to see you again soon. Kind regards, Gregor K. Executive Assistant Manager Four Points by Sheraton Downtown Dubai

Edinburgh, United Kingdom
Reviewed 1 week ago

Booked this hotel by mistake as I meant to book the one in Sheikh Zayhed Road but the link from here took me to this one and I never checked. That said, I wanted a hotel that was functional as our flight landed at midnight and we only needed two nights before a cruise. The hotel is in a residential...

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Thank 031ci
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there. Many thanks for taking the time to share your comments here on TripAdvisor. We are close both to the city's traditional roots and the towering skyscrapers - it is the perfect platform from which to discover Dubai. We are minutes away from the city's most popular tourist attractions such as the Dubai Museum, Heritage Village, the Gold and...

Beijing, China
Reviewed 1 week ago

Hotel location very close to my business partner and also close to wonders like Dubai museum, the most good thing is that the fitness is 24h and also pool on top of the building is awesome. nice service from room attendant (Mr. Albert)

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Thank tonychia0607
Fourpoints D, Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi there, Thank you for taking the time sharing your experience with fellow TripAdvisor travelers! We are so glad you managed to visit the surrounding areas and made the most of our rooftop pool. We hope to welcome you back again soon for another pleasant visit! Kind regards, Gregor K. Executive Assistant Manager Four Points by Sheraton Downtown Dubai

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A four star property located in Bur Dubai which features 250 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Dubai Museum and Dubai Metro. Provides free bus shuttle to beach & major shopping malls. ... more   less 

Additional Information about Four Points by Sheraton Downtown Dubai

Address: Mankhool Road, 4C Street | Bur Dubai, Dubai 116162, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $92 - $1,044 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Downtown Dubai 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Four Points By Sheraton Downtown Dubai Hotel Dubai
4 Points By Sheraton Downtown Dubai
Four Points Downtown Dubai
Four Points Dubai
Sheraton Dubai
Dubai Four Points
Dubai Sheraton
Hotel Style:
#102 Family Hotel in Dubai
#106 Business Hotel in Dubai
#106 Romantic Hotel in Dubai
#119 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Downtown Dubai staff and other travellers.
63 questions
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Questions? Get answers from Four Points by Sheraton Downtown Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellant Staff”
 of 5 bubbles J7254PFmarioa, 8 Mar 2017 | Read review
“Ask for a room away from the lifts.”
 of 5 bubbles sianwignall1978, 4 Mar 2017 | Read review
“Not much to choose from as most of the rooms have a restricted view to the adjacent property”
 of 5 bubbles harikn, 23 Feb 2017 | Read review
“The suites are large and relaxing”
 of 5 bubbles benaR4248RV, 11 Feb 2017 | Read review
“Higher floors, better view.”
 of 5 bubbles JEPEE53, 3 Feb 2017 | Read review
5 of 5