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Palace Downtown

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Traveller (2529)
Room & Suite (616)
Pool & Beach (197)
Overview
Hotel website
E-mail hotel
Mohammed Bin Rashid Boulevard, 29 Downtown Dubai, Dubai 9770 United Arab Emirates See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Reviews (3,329)
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2,460 results
Traveller rating
1,938
319
98
62
43
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LanguageEnglish
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1,938
319
98
62
43
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All reviews fountain view burj khalifa asado souk al bahar ewaan restaurant fountain show dubai fountain diplomatic suite thai restaurant tallest building in the world rose petals the location is perfect breakfast buffet our honeymoon upgraded to a suite wonderful hotel afternoon tea
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2,061 - 2,065 of 2,460 reviews
Reviewed 4 March 2013 via mobile

My wife and I recently spent a week in dubai and stayed at the palace downtown, next to the soul al bahar. When we arrived we were warmly greeted by bell staff who whisked our luggage out of our taxi. When we went inside to...More

Thank max k
Response from Michael_Sorgenfrey, General Manager at Palace DowntownResponded 5 March 2013

Dear Guest, Thank you for your kind review on Trip Advisor. We are truly delighted to know that you had enjoyed your stay with us and were extremely pleased with our location, service and hospitality. It is also nice to know that you appreciated so...More

Reviewed 3 March 2013

I arrived from the airport at 11.20pm and from check-in to my room took 15 minutes. My room was all I expected of a 5 star hotel and I can't say enough about the staff. I was travelling on my own and as an elderly...More

Thank Sandra P
Response from Michael_Sorgenfrey, General Manager at Palace DowntownResponded 4 March 2013

Dear Guest, Thank you for your kind review on Trip Advisor. We are truly delighted to know that you had enjoyed your stay with us and were extremely pleased with our service and hospitality. We all look forward to welcoming you back in the very...More

Reviewed 3 March 2013

Just got back home from a two night stay. I have to say that I was a little worried about a couple of reviews about this hotel. Well I'm glad that I booked this hotel I had a great time. The property is one of...More

Thank Ziad S
Response from Michael_Sorgenfrey, General Manager at Palace DowntownResponded 4 March 2013

Dear Guest, We truly appreciate you took the time to share your comments about your recent stay with us. Thank you for your very kind words about the property with the calm atmosphere even being in the middle of the crowded downtown area. I regret...More

Reviewed 3 March 2013

wonderful hotel. Slow booking us in, and was initially allocated the wrong room, but then upgraded us to a better suite. Room excellent with view of the fountains. Beautiful reception area and ideal location within walking distance to Dubai Mall. Excellent breakfastMore

Thank Dawn H
Response from Michael_Sorgenfrey, General Manager at Palace DowntownResponded 4 March 2013

Dear Guest, Thank you very much for your kind words. I am glad to know you had a pleasant stay with us while enjoying the upgrade to the suite despite the long check in process for which I apologize. It is nice to know that...More

Reviewed 3 March 2013 via mobile

The Palace Hotel is a nice One,its in a really Good Place,mall,Burj Khalifa,& etc... The entrance Love it & Our room Love it too!Staff is Kind! Pool is also good not the Big Big One but its clean with the lovely Garden & nice view!More

Thank fantamango
Response from Michael_Sorgenfrey, General Manager at Palace DowntownResponded 4 March 2013

Dear Guest, I would like to thank you for taking your time out to give us your feedback. It is always encouraging to receive comments from our guests and we are much delighted to see that you enjoyed your stay with us. We look forward...More

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About
Description
Classical themes and Arabian tradition are combined to create the Palace Downtown. Palace Downtown is a resort within the city; it has a confident style all of its own, a unique blend of past and present of More Middle-Eastern heritage and elegant Dubai modernity, of harmony and energy. Set in the heart of Downtown Dubai, one of the region’s most progressive districts, the resort is mere footsteps away from iconic attractions such as Burj Khalifa, The Dubai Mall, Dubai Opera and Souk Al Bahar. From an abundance of options for dining, shopping and entertainment to being in close proximity to commercial hubs such as Dubai International Financial Centre, Dubai World Trade Centre and Business Bay, its prime location ensures that any excursion or business engagement away from the hotel is easily accessible. We welcome you to our luxurious Arabic splendour, set amidst the world’s most spectacular destination. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
242
Price range
USD 375 - USD 847 (Based on Average Rates for a Standard Room)
Also Known As
The Palace The Old Town Hotel Dubai
,
The Palace Old Town
,
Palace The Old Town Dubai
,
Sofitel Dubai
Location
United Arab Emirates > Emirate of Dubai > Dubai > Downtown
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
242
Price range
USD 375 - USD 847 (Based on Average Rates for a Standard Room)
Also Known As
The Palace The Old Town Hotel Dubai
,
The Palace Old Town
,
Palace The Old Town Dubai
,
Sofitel Dubai
Location
United Arab Emirates > Emirate of Dubai > Dubai > Downtown
Photos
Traveller (2,529)
Room & Suite (616)
Pool & Beach (197)
Dining (180)
Family and Play Areas (10)
Business Centre & Event Rooms (2)
Nearby
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa,
the world’s tallest building. It towers over the city
and resides in the prestigious Downtown development.
Once an old army base, Downtown is now the jewel in
Dubai’s crown, a beautiful residential and leisure
area housing not only the world’s tallest building,
but the world’s largest fountains and mall. Wide
marble sidewalks are perfect for strolling, with
...More
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Questions & Answers
Ask a question
chumley54
27 August 2018|
AnswerShow all 4 answers
Response from mohammedk524 | Reviewed this property |
breakfast at the palace is great and i would recommend trying breakfast at least for one day. however, there are other places near by (walking distance) that are really worth the try. breakfast in nearby restaurants are... More
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Google Translation
Room Tips
"Ask for rooms facing the fountains!!!!"
FerZabal
1 week ago
Read review
"great choice after a 14.5 hour flight any of the rooms are terrific"
882gailt
2 weeks ago
Read review
"ground floor had great access to fountains!"
carolk528
3 weeks ago
Read review
"ask for a fountain view room"
petercU9966TW
3 weeks ago
Read review
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