We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/09/2017 04/09/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Palace Downtown

    Mohammed Bin Rashid Boulevard, 29 | Downtown Dubai, Dubai 9770, United Arab Emirates
    Hotel website
    Save
    Best prices for your stay
    03/09/2017 04/09/2017
    Lock in the lowest price from our partners
    USD 397*
    View Deal
    Traveller (1907)
    Room & Suite (444)
    Dining (167)
    Overview
    • Excellent81%
    • Very good13%
    • Average3%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “burj khalifa” (370 reviews)
    “asado” (63 reviews)
    “lake view” (46 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Palace Downtown
    Special Offer: Upto 10% Off Book Direct
    Deals (10)
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
    • Deluxe Double Room with Lake View
      USD 397
      View Deal
    • Deluxe Room, Lake View
      USD 397
      View Deal
    • Deluxe Room, Lake View (Free WiFi)
      USD 397
      View Deal
    View all 10 deals from USD 397
    Roda Al Murooj
    2,084 reviews
    #102 of 550 hotels in Dubai
     
    Ramada Downtown Dubai
    2,051 reviews
    #71 of 550 hotels in Dubai
     
    Shangri-La Hotel, Dubai
    481 reviews
    #17 of 550 hotels in Dubai
     
    Manzil Downtown
    2,177 reviews
    #33 of 550 hotels in Dubai
     
    Write a Review
    Reviews (2,652)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 1,969 reviews

    Reviewed yesterday

    This hotel is maybe one of the best hotels we have stayed in terms of atmosphere, comfort, beauty and location. But it is absolutely THE best hotel we have stayed in terms of staff! Every single person we met was helpful and welcoming. We can...More

    Review collected in partnership with this hotel
    Thank laletina
    Response from David S, Hotel Manager at Palace DowntownResponded yesterday

    Dear Laletina, Greetings from Palace Downtown! Thank you for your rewarding review. :) It's truly honoring when receiving feedback like yours - especially when being recognised as "one of the best"... I was delighted to read that you have enjoyed your stay with us and...More

    Reviewed yesterday

    Location excelent, luxury I love it, but I recomend the bar work at the morning becuase at last night I am not able to go there snd I wish at morning try thelocation of bar even if they only offer non chohol drink or they...More

    Review collected in partnership with this hotel
    Thank Safaa78
    Response from David S, Hotel Manager at Palace DowntownResponded yesterday

    Dear Safaa78, Thank you for your feedback! I was genuinely pleased to read that you have enjoyed your stay with us while appreciating the luxurious ambiance and location. We have taken well note of your recommendation and the same was taken on board to review....More

    Reviewed 2 days ago

    Room view was very good in front of the fountain of dubai mall , the room cleaning was not good enough, service was bad Becouse I arranged with reseption to praper my room for my first anniversary then when I entered the room there was...More

    Review collected in partnership with this hotel
    Thank mohannada583
    Response from David S, Hotel Manager at Palace DowntownResponded yesterday

    Dear mohannada583, I wish to start by sincerely apologising for the disappointment you have faced during your recent visit and thank you for taking the time to share your feedback with us. It was with great distress that I have gone through your review as...More

    Reviewed 3 days ago

    Excellent Hotel in a great location. Room was lovely and spacious and very clean. We had a lake view which was nice. If you can get a fountain view I would recommend it. We will definitely be back in the future.

    Review collected in partnership with this hotel
    Thank Tim A
    Reviewed 4 days ago

    We returned again to the Palace Hotel en route to Australia. As always the service was fantastic - thoughtful, professional, discreet and efficient. A friendly welcome from the Hotel Manager was a special touch. The breakfast room continues to be amazing and service especially from...More

    Thank Malcolm H
    Response from David S, Hotel Manager at Palace DowntownResponded 3 days ago

    Dear Malcolm H, Thank you for taking the time to share your recent experience with us and our fellow TripAdvisor Readers. Your loyalty is a true reward and it is always such a pleasure to have the opportunity to welcoming you back time and time...More

    Roda Al Murooj
    2,084 reviews
    #102 of 550 hotels in Dubai
     
    Ramada Downtown Dubai
    2,051 reviews
    #71 of 550 hotels in Dubai
     
    Shangri-La Hotel, Dubai
    481 reviews
    #17 of 550 hotels in Dubai
     
    Manzil Downtown
    2,177 reviews
    #33 of 550 hotels in Dubai
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    Details
    • Price range
    • USD 276 - USD 713 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Dubai
    • #11 Business Hotel in Dubai
    • #31 Family Hotel in Dubai
    • #35 Luxury Hotel in Dubai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 242
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Orbitz, Ctrip TA, Cancelon, Hotwire, Agoda, getaroom.com and HotelQuickly so you can book your Palace Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai >
    • Downtown Dubai
    • Also Known As
    • The Palace The Old Town Hotel Dubai ,
    • The Palace Old Town ,
    • Palace The Old Town Dubai ,
    • Sofitel Dubai
    Add Photo Photos
    Traveller (1907)
    Room & Suite (444)
    Dining (167)
    Pool & Beach (167)
    Hotel & Grounds (1190)
    Bathroom (60)
    Family and Play Areas (10)
    Business Centre & Event Rooms (2)
    Nearby
    Downtown Dubai
    You can’t fail to miss Dubai’s iconic Burj Khalifa,
    the world’s tallest building. It towers over the city
    and resides in the prestigious Downtown development.
    Once an old army base, Downtown is now the jewel in
    Dubai’s crown, a beautiful residential and leisure
    area housing not only the world’s tallest building,
    but the world’s largest fountains and mall. Wide
    marble sidewalks are perfect for strolling, with
    ...More
    Manzil Downtown
    2,177 reviews
    .36 km away
     
    Shangri-La Hotel, Dubai
    481 reviews
    1.63 km away
     
    Roda Al Murooj
    2,084 reviews
    1.02 km away
     
    Ramada Downtown Dubai
    2,051 reviews
    .30 km away
     
    Nearby Restaurants
    Ewaan
    776 reviews
    .01 km away
    Thiptara
    927 reviews
    .09 km away
    Asado
    1,113 reviews
    .07 km away
    Al Bayt
    141 reviews
    .03 km away
    Nearby Attractions
    Dubai Fountains
    51,353 reviews
    .16 km away
    Burj Khalifa
    52,644 reviews
    .40 km away
    Dubai Aquarium & Underwater Zoo
    9,742 reviews
    .34 km away
    Dubai Opera
    543 reviews
    .38 km away
    Ask a question
    Questions & Answers
    dubai0816
    1 August 2017|
    AnswerShow all 2 answers
    Response from David S | Property representative |
    Dear dubai0816, Thank you for your enquiry! We are pleased to share that there is a supermarket located beside our hotel in the Souk Al Bahar, and can be found a mere 3-minute walk from our entrance. A wide range of... More
    0
    Votes
    Navigator22
    22 July 2017|
    AnswerShow all 4 answers
    Response from David S | Property representative |
    Dear Navigator22, Thank you for your enquiry. Please note the categories available in the hotel are either lake view or fountain view rooms and suites. A view of the Burj Khalifa is available from a select few fountain... More
    1
    Vote
    dubai0816
    18 July 2017|
    AnswerShow all 6 answers
    Response from David S | Property representative |
    Dear Debbie H, Greetings from Palace Downtown and thank you for your inquiry! FAI is the Thai word for fire, a fitting name for a place that is surrounded by water and brightened by fire. This Asian-inspired lounge set... More
    0
    Votes
    Room Tips
    "Get the ones looking at Burj Khalifa and Dubai Fountains"
    Read review
    "A Fountain view is a great experience"
    Read review
    "Stay in a corner room"
    Read review
    "Ask for a room with a view of the Burj Khalifa"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing