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04/02/2018 05/02/2018
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    Palace Downtown

    Mohammed Bin Rashid Boulevard, 29 | Downtown Dubai, Dubai 9770, United Arab Emirates
    011 971 4 428 7888
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    04/02/2018 05/02/2018
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     29 people are viewing this hotel
    USD 512*
    USD 518*
    USD 518*
    Traveller (2093)
    Room & Suite (464)
    Pool & Beach (176)
    Overview
    • Excellent81%
    • Very good13%
    • Average3%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “burj khalifa” (401 reviews)
    “souk al bahar” (54 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb.5 Feb.
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,834)
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    1 - 5 of 2,110 reviews

    Reviewed yesterday

    We can recommend this hotel. A great location facing the man made lake (with a water and light show every night) and the Burj Khalifa. We really enjoyed the Thai restaurant Thiptara located in the grounds of the hotel. Very friendly staff.

    Thank Mike F
    Reviewed 6 days ago

    rooms:4/5 location:5/5 bathroom:3/3 lobby:3/3 pool and gym:3/3 service:3/3 exterior design:2/2 extra:10/16 (big room, large hotel, view, multiple dining, full gym, shopping, cinema, balcony, spa, children activity) total:38/40-price:1300-3600/room:242/stars:5 my rating (experience): Excellent

    Thank rakanammar
    Reviewed 1 week ago

    We stayed during the holiday season, so prices were understandably higher; however, prices were much higher than what you get. Furniture, amenities, etc. were old and the food was okay. However, Kenneth, the concierge, was extremely helpful, from before we even arrived in Dubai to...More

    1  Thank jaadenguyen
    Response from David S, General Manager at Palace DowntownResponded 5 days ago

    Dear jaadenguyen, Thank you for taking the time to share your feedback with us here on TripAdvisor. Following my email to you, I just wanted to apologise once again and assure you that we will be undergoing a soft refurbishment program later this year, which...More

    Reviewed 1 week ago

    I had the most delightful 50th birthday stay at the Palace Downtown with my husband and two friends. From the moment we arrived we had 5 star service from staff. Especially Ryan one of the young waiters who was outstanding. Our room was fabulous with...More

    1  Thank jabarr2018
    Response from David S, General Manager at Palace DowntownResponded 1 week ago

    Dear John and Alison Barr, Congratulations to you once again!! :) Thank you for taking the time to share your recent experience with us here on TripAdvisor. It is always such an honour to be part of such special occasions... Your recognition is genuinely appreciated...More

    Reviewed 1 week ago

    We returned to the palace downtown and its just as fantastic. We have been to this hotel now several times and it does not disappoint. Booked to go back again twice this year. Thank you so much to all the staff at this fantastic hotel...More

    1  Thank hrob_9
    Response from David S, General Manager at Palace DowntownResponded 1 week ago

    Dear Hrob_9, Thank you for your rewarding review! Your recognition is truly inspiring... We genuinely value your loyalty towards the Palace Brand and especially to our Team. On behalf of the Team, I wish you a safe journey and we're already counting down the days...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 325 - USD 890 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Dubai
    • #11 Business Hotel in Dubai
    • #30 Family Hotel in Dubai
    • #41 Luxury Hotel in Dubai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 242
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Agoda, Cancelon, HotelQuickly and getaroom.com so you can book your Palace Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai >
    • Downtown Dubai
    • Also Known As
    • The Palace The Old Town Hotel Dubai ,
    • The Palace Old Town ,
    • Palace The Old Town Dubai ,
    • Sofitel Dubai
    Add Photo Photos
    Traveller (2093)
    Room & Suite (464)
    Pool & Beach (176)
    Dining (149)
    Hotel & Grounds (1304)
    Bathroom (63)
    Family and Play Areas (10)
    Business Centre & Event Rooms (2)
    Nearby
    Downtown Dubai
    You can’t fail to miss Dubai’s iconic Burj Khalifa,
    the world’s tallest building. It towers over the city
    and resides in the prestigious Downtown development.
    Once an old army base, Downtown is now the jewel in
    Dubai’s crown, a beautiful residential and leisure
    area housing not only the world’s tallest building,
    but the world’s largest fountains and mall. Wide
    marble sidewalks are perfect for strolling, with
    ...More
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    Ask a question
    Questions & Answers
    ruuta2018
    20 January 2018|
    AnswerShow all 2 answers
    Response from Eyad A | Reviewed this property |
    Yeah of course. You can have tea, coffee or snack in the lobby cafe and its terrace overlooking the swimming pool, or visit one of the restaurant in the hotel or simply walk in the garden and the lobby to enjoy the indoor... More
    0
    Votes
    LadyJKR
    17 January 2018|
    AnswerShow all 3 answers
    Response from David S | Property representative |
    Dear Mr. Salam, Greetings from Palace Downtown! Thank you for writing to us. Kindly be advised that all our rooms/suites have a balcony or terrace which offer the convenience to smoke on the balcony. Alternatively, should... More
    0
    Votes
    maggiemaggie56
    10 January 2018|
    AnswerShow all 3 answers
    Response from David S | Property representative |
    Dear maggiemaggie56, Greetings from Palace Downtown! Thank you for writing to us. Regarding your query, please advised that we are committed to enhancing your experience and we would be flexible to exchange dinner for... More
    1
    Vote
    Room Tips
    "Ask for a room facing the lake and Burj Khalifa"
    Read review
    "all rooms are fabulous"
    Read review
    "fountain view is best"
    Read review
    "You pay more for a full view of the lagoon and Burj tower."
    Read review
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