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Astoria Hotel

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Traveller (76)
360
Panoramas (19)
Room & Suite (133)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#546 of 801 hotels in Dubai
Location
Cleanliness
Service
Value
Only a 2-minute walk from Dubai Creek, Astoria Hotel offers air-conditioned rooms and 4 restaurants. It is within 5 minutes' drive of Bur Juman Mall. Free private parking is available. The rooms at Astoria Hotel are equipped with a work desk and cable TV. Each has a mini-fridge and a private bathroom with a hairdryer. Ironing facilities are provided. Tex Mex cuisine and live entertainment can be enjoyed at the Pancho's Villa restaurant and night club. There is also an Indian eatery and an American-style restaurant with a 3-course menu. Astoria can organise shopping excursions to the local malls and souqs. Desert safaris and creek cruises can also be arranged. Dubai International Airport is 20 minutes' drive away. Bur Dubai is highly rated by guests for: history, hiking, excursions
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Airport transportation
Baggage storage
Concierge
Dry cleaning
Wifi
Restaurant
Breakfast buffet
Laundry service
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Room features
Air conditioning
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
216Reviews12Q+A56Room tips

Reviews
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JIBIN J wrote a review Sept 2019
4 contributions5 helpful votes
We always going to kgi Bar next to reception, This time I was very disappointed because of poor service and cheating me. I just ordered a Heineken draught beer and frist time I got it Heineken it’s fine then I ordered next rounds for Heineken but one of the waiteress served in Heineken on Budweiser glass , I just take two sips I can feel the difference so I just waiting for waiterss around 20 minutes no one came , when manager passing out I just informed I ordered Heineken but I got Budweiser really I didn’t like this beer then manager send waitress to our table and she said it’s a Heineken not Budweiser we just pour in to Budweiser glass. Just I ask for fresh Heineken for tasting she very rude and go and test on bar counter after 5 minutes we went to bar counter bartender (I
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Nishant wrote a review Aug 2019
7 contributions15 helpful votes
I went to Thursday kgi bar they took my money and I didn't got my drink and they told me the money is I can't return .I was disappointed with this hotel I visit this hotel more then 20 time ever time there is no any proper service and there is 1 manager nepalease name called ramesh and the security and the receptionist when I talk with him I didn't got my drink can you transfer my drink in to another bar or restaurant he refuse me to give the drink and he told me you got the sting and he talk with..me very rudely and this is not acceptable the way ho he talked with gust and about my money I payed for 5 drinks I didn't got it I am going to complain the Dubai municipality and Dubai police they are lyer and taking lots of gust money and taking the advantage of the people who visit
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Dinesh2460 wrote a review Mar 2019
1 contribution1 helpful vote
Superb location, good staff, good room..all amenities..wifi..spa..all.markets near by..abra..gold sukh..spice market..dubai muesuem..meena bazar..metro station..carefour super market..Bus station..Almost every thing is very nearby loacted
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Astoriahoteldubai, General Manager at Astoria Hotel
Responded 26 Mar 2019
Dear Guest, Greetings from Astoria Hotel! Nothing rejoices us more than a delightful feedback from our patrons. We are glad to know that you loved the location of the hotel and all the amenities we offer. Our team is always on their toes to assist the guests, your appreciation of their efforts makes us proud. Thank you for the perfect star rating. It was a pleasure to serve you and your family, and we wish to see you again soon. Best Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunilpvohra wrote a review Feb 2019
Dubai, United Arab Emirates19 contributions5 helpful votes
Excellent choices and service is exceptional perfect place to hang out for a drink. Would highly recommend to everyone especially to All nationality’s. Good choice of multi cuisine choices. Good for solo as well as family.
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Date of stay: February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Astoriahoteldubai, General Manager at Astoria Hotel
Responded 28 Feb 2019
Dear Guest, Greetings from Astoria Hotel! Thank you for taking out time to share your feedback with us on this acclaimed forum. It makes us happy to note that our team’s dedicated services have earned us your continued patronage. We appreciate you for highlighting our various facets here for everyone’s perusal. Your kind commendations have been duly shared with the team and received with much gratitude. We look forward to welcoming you again for another wonderful experience. Best Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yashwantbhati wrote a review Jan 2019
Dubai, United Arab Emirates11 contributions5 helpful votes
There were small cockroaches in the toilet and under bed. room size is good . but house keeping is not good , bed sheet also not clean . check in service is fast . location is best you can access easily bus stop,taxi and nearest metro station.
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Date of stay: February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Astoriahoteldubai, General Manager at Astoria Hotel
Responded 28 Feb 2019
Dear Guest, Greetings from Astoria Hotel Dubai, Thank you for sharing your valuable feedback with us. The team works hard to ensure that every facet of our hospitality is perfect. But we regret the inconvenience that you had to face and we assure you that rectifications will be made at the earliest. We hope to see you again for an improved stay experience. Best Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nuwan R wrote a review Jan 2019
19 contributions3 helpful votes
We traveled through a agent with a group, the booking was for Astoria and I saw lot of bad reviews on site. Yet my agent assured me it is good and I went with doubt. Despite bad reviews is a good hotel to stay with a very friendly and a helpful staff. Service was very good. 3rd floor rooms are clean nice. Only hitch is it is a bit noisy from far as hotel has few night clubs. It is good hotel to stary if your travelling for shopping and discover dubai as from its not far for main attractions. Hotels tour arrangement manager is really nice and very help full and he will guide you through with requirements and budget. Only thing which is not recommend is the dinner cruise which is lousy if you have gone on cruisers in other countries. Anyway it's a decent place to stay.
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Astoriahoteldubai, General Manager at Astoria Hotel
Responded 28 Feb 2019
Dear Guest, Greetings from Astoria Hotel, Dubai Our team strives for perfection at every step and we aim to offer our guests the best experience. However we regret the inconvenience caused due to the lapse in hospitality faced. We assure you that this is not the norm at our hotel and the team has been briefed for rectifications on the same.Thank you for sharing your valuable feedback with us on this esteemed forum. We are happy that your overall stay was a pleasant one; however, we regret the inconvenience that you had to face during your stay. Your concerns have been noted and shared with the team so that necessary rectifications can be made. Best Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gentle_Jack@92 wrote a review Dec 2018
Khed, India71 contributions50 helpful votes
We have been here plenty of times, but the experience has given hotel staff last night it was disgusting ever in Dubai hotel. We enter in the hotel around 12 in midnight and we were waiting for our friend to get in the restaurant. By the time security Shaharukh told us don't stand here. U have to wait outside the hotel, even we told him that we were waiting for our friend n we called front of him still he didn't given any chance to stand. And he was raising voice by saying M security I can do to many things. After that we wanted to meet their operation manager unfortunately he was not there. But the front desk called one of the duty manager from F&B, (I don't remeber his name, because he don't had name batch ) He was saying my security is correct so u guys can leave from the
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from KamleshRajani, General Manager at Astoria Hotel
Responded 16 Dec 2018
Dear Guest, Greetings from Astoria Hotel! Feedback from our guests is of utmost importance as it allows us to assess the areas that need to be improved. Our well-trained team aims to offer our guests a memorable experience with their impeccable services and warm hospitality. However, I personally regret the inconvenience you faced during your last visit. Your concern has been shared with the respective departments and requisite amendments will be done at the earliest so as to avoid future lapses in services. Please share your contact details with us so that we can get in touch with you. Meanwhile we have also shared your case with the security department to know the core of the situation. We do hope that you’ll give us another opportunity to welcome you back with improved services and a flawless experience. Best Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mones75 wrote a review Nov 2018
Dubai, United Arab Emirates177 contributions126 helpful votes
First of all this hotel has 8 clubs with its night customers , so please consider it when you are taking your decision to book . Situated in old Dubai , Al Fahidi. many restaurants in surroundings . Outdated furniture , illumination too dull. Access in and out terrible because of traffic . No Parking . Got my room for 110 Aed per night , around 30 US dollars. 90 % of guests are Indians , breakfast also mostly from Indian cuisine.
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from KamleshRajani, General Manager at Astoria Hotel
Responded 12 Nov 2018
Dear Guest, Greetings from Astoria Hotel! We thank you for sharing your experience with us on this esteemed platform. Guest reviews are always appreciated as they help us improve our service standards. We are, therefore, disappointed to learn that you had to initially face some inconvenience during your stay. We hope you will give us another opportunity to prove our hospitality. Best Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dinesh p wrote a review Oct 2018
Emirate of Dubai, United Arab Emirates2 contributions1 helpful vote
I stay last week this hotel .service was poor I forgot the name of respection who was working in night is very roud need more training.room was good but staff is not well trained.i will not come again
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from KamleshRajani, General Manager at Astoria Hotel
Responded 22 Oct 2018
Dear Guest, Greetings from Astoria Hotel. Guests feedback are of utmost importance to us as it helps us assess our service culture. While we are happy to know that you liked our rooms we regret the inconvenience you had to face. Such is never the case at our hote, please be assured that we have noted your feedback for implementation of corrective measures at the earliest. We hope you give us another chance to serve you and to enhance your experience with us. Best Regards General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Murugesan S wrote a review Sept 2018
2 contributions3 helpful votes
Wonderful moments, enjoyed the stay a lot, had lot of fun during the stay. Very friendly environment and saff members. Would prefer to visit again when chances are available. Services and amenities are awesome.
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Date of stay: December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from KamleshRajani, General Manager at Astoria Hotel
Responded 28 Sept 2018
Dear Guest, Greetings from Astoria Hotel! Thank you for sharing your feedback on this esteemed platform! We are pleased to know that you enjoyed your stay and our warm hospitality impressed you. Indeed, our team’s prime endeavor is to provide our guests with the best-in-class services and hospitality. It makes us proud to know that their efforts added value to your stay and made it memorable for you. It was a pleasure serving you and we would love to welcome you back for another sojourn. Do follow us on social media and stay updated about the ongoing offers and discounts. Best Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
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PRICE RANGE
AU$47 - AU$230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
astoria hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / The Creek / Al Fahidi / Al Souk Al Kabir
NUMBER OF ROOMS
95
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ASTORIA HOTEL (AU$47): 2024 Prices & Reviews (Dubai, United Arab Emirates) - Photos of Hotel - Tripadvisor