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Kempinski Hotel Mall of the Emirates

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#41 of 544 Hotels in Dubai
Certificate of Excellence
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Kempinski Hotel Mall of the Emirates
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1,380 Reviews from our TripAdvisor Community

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Showing 1,128: English reviews
Canton of Geneva, Switzerland
Reviewed yesterday NEW

I stayed in Christmas vacation 2016 in this hotel(Kimpinski Hotel Mall of the Emirates).Very nice accomodation,I give the highest satisfaction ratings and highly recomended this place to anyone visiting Dubai.Staff were pleasant and very helpful at all times.We stayed for three weeks and never had any issues,our every need was taken care promptly and courteously.The rooms and location are exellent,close...

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Helpful?
Thank elsieburce_72
Reviewed 2 days ago NEWvia mobile

Very nice hotel i spend two nights , the moust advantages was the location it's attached to Mall of Emirates and that's a very useful benefit. The bad was the food i ordered in room dining and it was below average . And one last tip dont book a room in 4th floor you will not going to sleep because...

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Thank Jaser81
Melbourne
Reviewed 3 days ago NEW

This hotel is definitely glamorous and has beautiful rooms. It is adjourned to the Emirates mall, and you can catch a train from their straight to Dubai Mall/Downtown. The beds are very comfortable and service was fantastic. A huge downside was the shower, the water took ages to warm up and the water pressure was almost non-existent. They have gone...

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Thank lil_ruski
Mumbai (Bombay), India
Reviewed 3 days ago NEWvia mobile

Hotel is located at the Mall of Emirates . This beautiful hotel has beautifully done Chalets at pool area it's beautifully done . Rooms are also very nice Staffs are friendly and give proper respond and service . One can enjoy variety of Resturant in hotel plus restaurants of Mall of Emirates also .

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Thank JoySurana
Reviewed 6 days ago NEWvia mobile

Lovely place to stay with a direct entry to the mall of the emirates. Very friendly staff and excellent coffe at the coffeebar. Don't forget to get Some afternoon tea with A lot of Delicious food from a box!

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Helpful?
Thank Patrick C
KempinskiDubai, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Mr. Patrick C, Thank you for your review on TripAdvisor following your recent stay with us, here at the Kempinski Hotel Mall of the Emirates. I am very much delighted to read that we have lived up to your expectations. Thank you for highlighting so many positive elements of your stay and for your great recommendation of the Afternoon...

Tel Aviv, Israel
Reviewed 1 week ago via mobile

Exklusive and very nice hotel. The staff is friendly and helpful, the breakfest ist amazing and the Rooms are luxurious. Terrace and Pool are fine for relaxing and the bar is great for some Drinks. Direct connection to the mall of Emirates. But it is pricy

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Thank PhisW
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear PhisW, Thank you very much for choosing to stay with us and for taking the time to share your feedback via TripAdvisor. Our guest comments and suggestions are always given the utmost regard and consideration as they contribute largely in our relentless ascent towards the highest standards of service and I am very pleased that you enjoyed your overall...

Nairobi, Kenya
Reviewed 1 week ago

We always stay at the Kempinski Mall of the emirates when we go to Dubai. This is a wonderful Hotel with very personable staff members and you can see that they care about their guests . They have remodeled and the new dining room is very nice and they have an amazing spread for their breakfast program. The rooms are...

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Thank nazirkhamisa
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear nazirkhamisa, Thank you for your review on TripAdvisor following your recent stay with us, here at the Kempinski Hotel Mall of the Emirates. I am very delighted to read that we have lived up to your expectations. Thank you for highlighting so many positive elements of your stay. It will be my pleasure to share your comments with my...

Reviewed 1 week ago via mobile

I like this hotel very much. First of all location is perfect - it's on Sheikh Zaed Road, connected to metro station and Mall of Emirates. So you have everything close to it. Moreover it's a luxury hotel. I stayed in 2 types of rooms in this hotel. One I liked very much - the one which has bath in...

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Thank Elsultanov
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Elsultanov, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay at the Kempinski Hotel Mall of the Emirates. Your complimenting remarks regarding your experience, our services and specifically your comments about your overall stay were indeed great to read. My colleagues take great pride in providing exceptional service and it is always...

Reviewed 1 week ago

the amazing of this hotel is the service you will get from the friendly staff that are working to help you and support you anytime you need. the location of the hotel is playing as well key role here since it's away from Dubai traffic at the city center and you can easily go in and out from the hotel...

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Thank Nasser M
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Nasser M, Thank you for taking the time to share your feedback on TripAdvisor following your stay at the Kempinski Hotel Mall of the Emirates. We are delighted that you enjoyed the facilities and surroundings at our hotel. Your positive feedback has also been shared with the team as this will motivate them more in providing great service to...

Perth, Western Australia, Australia
Reviewed 1 week ago

We have just returned from 3 nights in Dubai staying in a deluxe 1 bedroom suite. The hotel is very luxurious and the room was very elegant and grand. Bathroom was very stylish with marble throughout, a nice size bath and separate large shower and double vanity. Bed was extremely comfortable and our son was also very comfortable on the...

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Thank Sarah H
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Ms. Sarah, Thank you for taking the time to share your feedback on TripAdvisor. We value all guest feedback as an opportunity to continue to improve our services and products for our guests. We are delighted to read your review post regarding your stay at the Kempinski Hotel Mall of the Emirates. It gives us great pleasure to know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its ideal location next to Mall of the Emirates, this hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 520 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets - and not to forget the world's first indoor Ski dome. During more serene hours, guests can rejuvenate at our renowned Softouch Spa or simply sit back and relax by the outdoor infinity edge pool. In short, limitless possibilities are offered here and there is something for everyone to enjoy. ... more   less 

Additional Information about Kempinski Hotel Mall of the Emirates

Address: Sheikh Zayed Road, Al Barsha | Attached to Mall of the Emirates, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $337 - $866 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Mall of the Emirates 5*
Number of rooms: 393
Reservation Options:
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Also Known As:
Emirates Mall Hotel
Kempinski Hotel Dubai
Kempinski Dubai
Hotel Style:
#30 Spa Hotel in Dubai
#39 Romantic Hotel in Dubai
#40 Luxury Hotel in Dubai
#46 Business Hotel in Dubai
#59 Family Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Mall of the Emirates staff and other travellers.
10 questions
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Tehran
3 months ago
3 months ago
Tehran
Summerville, South Carolina
over a year ago

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Questions? Get answers from Kempinski Hotel Mall of the Emirates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer top floors”
 of 5 bubbles 779nasserm, 8 Jan 2017 | Read review
“Suites are very spacious and luxurious”
 of 5 bubbles 866SarahH, 7 Jan 2017 | Read review
“make sure that room is in upper floors and near to lifts.”
 of 5 bubbles drhamidinia, 27 Dec 2016 | Read review
“The rooms facing the pool are the best you can ever get in the middle east”
 of 5 bubbles NajdB, 23 Dec 2016 | Read review
“A room at the front has a view of Dubai seafront which is better than a rear room that has a view of the ski slope roof”
 of 5 bubbles yorkshireman abroad, 19 Dec 2016 | Read review
5 of 5
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