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Kempinski Hotel Mall of the Emirates

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Traveller (1170)
Room & Suite (665)
Storyboard
Overview
  • Excellent75%
  • Very good18%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“ski dubai”(103 reviews)
“ski chalet”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,031)
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1,675 results
Traveller rating
1,205
304
89
40
37
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Time of year
LanguageEnglish
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1,205
304
89
40
37
Show reviews that mention
All reviewsski dubaigrand deluxe roomski chaletolea restaurantdirect accessthe executive loungebeautiful hotelthe burj al araban upgradelocation is excellentbusiness tripduty managerhouse keepingearly checkmetro stationafternoon teaemirates
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1 - 5 of 1,675 reviews
Reviewed today

Great location, excellent service, delicious food and exceptionally friendly staff are only the main components of an enjoyable experience. If that’s not enough for you, this fine hotel offers discounted tickets to some of Dubai’s entertainment and recreation attractions including Ski Dubai. Can’t wait to...More

Thank Ibrahim A
Hotel's Favourite
Reviewed 21 January 2018

This review is just a little late but I wanted to write it nonetheless. We visited in August and found the hotel wonderful? Check in was quick and efficient. Our suite was large and very attractive with a great view and welcome air conditioning. Housekeeping...More

9  Thank MrsPerfectHD
Response from Slim Z, General Manager at Kempinski Hotel Mall of the EmiratesResponded 22 January 2018

Dear MrsPerfectHD, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay with us and loved every aspect of our hotel and facilities. We certainly look forward to welcome you back to the Kempinski Hotel...More

Reviewed yesterday via mobile

We had a lovely dinner at Olea Restaurant for my sons birthday and the service was oustanding,the waiters Hassan and Dilip made the night extra special. The views of the ski room were extraordinary too. I would really recommend this amazing experience.

Thank zainabukhalid
Reviewed 2 days ago via mobile

I’ve stayed quite a long time at the Kempinski and I can’t remember any « basic » day!! Every single day was amazing from the welcoming to the room to the service topped by the fact we really felt it was our home away from home! The...More

1  Thank Yasmine B
Reviewed 2 days ago via mobile

The Kempinski Mall of Emirates is a very nice family hotel and a great location to conduct with the Mall. The team is very flexible and friendly even though you may never have been there. Everything was very well planned and conducted as agreed. The...More

1  Thank Joan J
Response from Slim Z, General Manager at Kempinski Hotel Mall of the EmiratesResponded yesterday

Dear Joan J, Thank you very much for taking the time to share your feedback. We are delighted to know that you had a nice stay with us and enjoyed every aspect of it. We appreciate your kind compliments to our staff, service and facilities....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 207 - USD 592 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Dubai
#24 Luxury Hotel in Dubai
#40 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#54 Family Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 207 - USD 592 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Dubai
#24 Luxury Hotel in Dubai
#40 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#54 Family Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1170)
Room & Suite (665)
Dining (117)
Pool & Beach (49)
Amenities (23)
Family and Play Areas (6)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
BHoody
2 February 2018|
AnswerShow all 4 answers
Response from AMANDA E | Reviewed this property |
Absolutely! The smallest of the duplexes can accommodate you wonderfully
0
Votes
bobtheblob
16 December 2017|
AnswerShow all 4 answers
Response from himidmansoor | Reviewed this property |
I am sorry I have never taken the half board packages so I cannot be particular, but I know for sure that all the restaurants at this hotel provide very good fare,my family and I have also experienced their xmas festivities... More
0
Votes
Thunderbirdz
8 November 2017|
AnswerShow all 2 answers
Response from KempinskiDubai | Property representative |
Hi Thunderbirdz, the main difference between the Grand Deluxe and the Junior Suite would be the view. the Junior Suites feature a view to Burj al Arab and the coastline. You are right, the size and the look is the same. Best... More
1
Vote
Room Tips
"Chose always rooms facing the city view wonderful scene there."
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"Avoid the rooms facing the Ski field"
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"check for complementary offers"
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"Excellent rooms with very comfortable beds, best night sleep. I am going to get the same bed and matress at..."
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