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JA Palm Tree Court

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JA Palm Tree Court
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2,597 Reviews from our TripAdvisor Community

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Showing 2,162: English reviews
Leyland
Reviewed 6 November 2016

Enjoyed hotel pool and food and drink Overall no faults will come back next year Weather better late October 32 degrees Slight wind easy to walk around in late afternoon facilities are all there overall great holiday

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2Thank simonleer2016
Mark I, Executive Assistant Manager -Rooms at JA Palm Tree Court, responded to this review

Dear simonleer2016, Thank you for your delightful review. I am so happy to read of your love for JA Palm Tree Court and delighted you had a comfortable stay. We can’t wait to welcome you back home again. With heartfelt regards from “Dubai’s Only True Resort”, Mark Irwin Executive Assistant Manager –Rooms

Cambridge, United Kingdom
Reviewed 6 November 2016

We had a great stay at The Palm Tree Court Suites with our two teenage sons. We had 2 beautiful spacious Beachfront Suites with large balconies. The rooms are set in lush green gardens with waterfalls and peacocks wandering around. We requested interconnecting doors, but unfortunately they weren't available. There is no guarantee you will get this. Our rooms were...

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1Thank AndreaCMassot
Mark I, Executive Assistant Manager -Rooms at JA Palm Tree Court, responded to this review

Dear AndreaCMassot, Thank you for your charming review. I am pleased to know that you had a relaxed and enjoyable holiday with us and it is also really nice to see all the positive factors too. I will be sure to share your lovely review with the team and rather hope to see you return in the future. I have...

Dubai, United Arab Emirates
Reviewed 6 November 2016

As a Loyal and frequent visitor to JA Palm Tree Court I am always assured of a perfect stay. I can not fault the service experienced by all the team and I look forward to our next visit in the near future.

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1Thank pburns
Mark I, Executive Assistant Manager -Rooms at JA Palm Tree Court, responded to this review

Dear pburns, As our regular guest, I truly appreciate you taking the time to share such a warm review and for always showing consistent confidence in our product and services. I am thrilled to know that you had a pleasant stay with us yet again and we can’t wait to welcome you back in the future. With heartfelt regards from...

Tunbridge Wells
Reviewed 5 November 2016

Beautiful rooms, service and food. All inclusive worth it. Some previous guests mentioned that the amount included has dropped. We didn't find that, thought the restaurant options were superb. If we were not on all inclusive I think we would have been disappointed with how much the means meals would have been. However, everyone goes out of their way to...

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1Thank C1124RJemmam
Mark I, Executive Assistant Manager -Rooms at JA Palm Tree Court, responded to this review

Dear C1124RJemmam, Thank you for sharing such a wonderful review of JA Palm Tree Court. I am happy to know that overall you had an enjoyable experience and rather hope to have the pleasure of welcoming you back in the future. Once again, thank you for choosing JA Palm Tree Court. With heartfelt regards from “Dubai’s Only True Resort”, Mark...

Reviewed 4 November 2016 via mobile

Just returned from half term week at the Palm Tree Court. We were a little apprehensive after reading recent reviews regarding changes to the all inclusive package. When we arrived everything was as it was last year and the year before. Apparently all drinks and ice creams etc that had been removed were all reinstated a few days before we...

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4Thank Jean P
Mark I, Executive Assistant Manager -Rooms at JA Palm Tree Court, responded to this review

Dear Jean P, As our regular guest, I take this privilege of thanking you for showing consistent confidence in our services and for sharing such a warm review here on Trip Advisor. I would also like to personally thank you for continuously selecting JA Jebel Ali Golf Resort as your preferred holiday destination, and we are all equally happy to...

Hook Norton, United Kingdom
Reviewed 4 November 2016

3 night break at the J A Palm Tree Court on a all inclusive package, great choice of restaurants and bars , food was of a very high standard , great rooms, beautiful grounds. Great hotel for families lots for kids to do. Many thanks to all the hotel staff who made for a great stay. .

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3Thank jackie w
Mark I, Executive Assistant Manager -Rooms at JA Palm Tree Court, responded to this review

Dear Jackie w, I am thrilled you enjoyed your holiday break and found the hotel to your comfort and enjoyment. It was a pleasure to have you staying with us and I hope that the fond memories that you left with shall encourage you to return at some point in the near future. I very much look forward to welcoming...

Norwich
Reviewed 2 November 2016

When we found out it was a 30 minute taxi journey from central Dubai we were concerned. But it was a great location. Miles from the noise of the city. The hotel is set in tropical gardens, in blocks of rooms (all suite). A truly 5 star hotel. The rooms were large and very comfortable, the food was excellent as...

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2Thank Andrew S
Mark I, Executive Assistant Manager -Rooms at JA Palm Tree Court, responded to this review

Dear Andrew S, Thank you for taking the time to review JA Palm Tree Court on TripAdvisor. I am thrilled you had such a pleasant stay with us and found all the comforts you had expected. Thank you for your generous compliments too. I have also shared your review with the team this morning and we can’t wait to welcome...

london
Reviewed 2 November 2016

Second visit to Jebel Ali. Fantastic resort. Caters brilliantly for the kids - 8yrs, 5ys, 2 yrs. They loved the kids club/crèche. My son did a 10 hour sailing course which he thoroughly loved. Lovely pools. Perfect food for everyone. Nice peaceful environment. We will definitely be returning.

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2Thank frog2London
Mark I, Executive Assistant Manager -Rooms at JA Palm Tree Court, responded to this review

Dear frog2London, As our returning guest, I would like to thank you for taking the time to share your memories here on TripAdvisor. I am also delighted to know how much your son enjoyed the sailing course and to also see some of the positive factors that made your stay much more pleasant. Many thanks for your kind words and...

Brno, Czech Republic
Reviewed 1 November 2016

Great resort at a great location (if you ignore the view of the suspended Palm island 2 construction site. The service (front desk/restaurant) was below average, which is too bad as the place is otherwise fantastic.

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1Thank borek2016
Mark I, Executive Assistant Manager -Rooms at JA Palm Tree Court, responded to this review

Dear borek2016, Thank you for taking the time to share your feedback with us. I am very concerned to see that we did not meet your expectations on this occasion, particularly with regards to the service that you received from our Front Desk and Restaurants. It is with regret to have learnt of your experience and I can assure you...

dubia
Reviewed 1 November 2016

This is our 3rd trip this year to this hotel,we're just back but unfortunately we had to cut our holiday short as my father inlaw passed away,we had to write this review to let people know the staff in these two hotels go beyond the call of duty,Chamleo and Faith were there when my husband got the call and they...

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3Thank mcinnestaylor
Mark I, Executive Assistant Manager -Rooms at JA Palm Tree Court, responded to this review

Dear mcinnestaylor, On behalf of my team, I would firstly like to express my deepest and heartfelt condolences to your family during this very unfortunate happening. The fact that you have taken the time to review JA Palm Tree Court during this occasion is a testimony of how my team is very passionate about providing only the very best personalized...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Palm Tree Court & Spa is situated within the award-winning Jebel Ali Golf Resort & Spa. A stunning palm-lined private beach and three swimming pools are just steps away from the suites and junior suites, surrounded by lush gardens, waterfalls and fish-filled streams. A championship 9-hole golf course, academy, spa, restaurants, bars, kids club, deep-sea fishing trips and horse riding can also be enjoyed. ... more   less 

Additional Information about JA Palm Tree Court

Address: Tariq Bin Ziyad Rd | PO Box 9255, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $256 - $979 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JA Palm Tree Court 5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Jebel Ali Palm Tree Court And Spa
Jebel Ali Palm Tree Court Hotel Dubai
Palm Tree Court Dubai
Hotel Style:
#7 Family Hotel in Dubai
#9 On the Beach Hotel in Dubai
#18 Spa Hotel in Dubai
#21 Romantic Hotel in Dubai
#22 Luxury Hotel in Dubai
#113 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from JA Palm Tree Court staff and other travellers.
190 questions
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Manchester, United Kingdom
Durham, United Kingdom

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Questions? Get answers from JA Palm Tree Court staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are good”
jamesevz, 21 Apr 2017 | Read review
“Blocks 4 to 6 are best located.”
Rickario, 19 Apr 2017 | Read review
“Choose a suite at ground near main building as this area seems more developed and frequented by peacocks.”
Under_many_stars, 6 Apr 2017 | Read review
“room near reception on ground floor .”
375garyrr, 6 Apr 2017 | Read review
“All the rooms are excellent in the JA Palm”
CaroleS435, 28 Mar 2017 | Read review
5 of 5