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Al Murooj Rotana

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#67 of 543 Hotels in Dubai
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1,546 Reviews from our TripAdvisor Community

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Showing 1,237: English reviews
Belfast, United Kingdom
Reviewed 3 November 2015

The Al Marooj is in a great location just opposite the Dubai Mall and Burj Khalifa. The level of service was excellent. From the moment we arrived we were treated really well. The rooms were spacious and very comfortable. The breakfast was pricey but there was a good variety of options. We also ate in the bar downstairs on one...

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Helpful?
Thank Jemma D
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for posting your very positive review about Al Murooj Rotana on TripAdvisor. With great pleasure we read from your comments that our hotel exceeded your expectations. We are happy to hear that you found our facilities excellent, services and culinary offers outstanding and our colleagues genuinely friendly, attentive and helpful. Be assured that...

Beirut
Reviewed 3 November 2015

Very practical. 5 minutes walk to Dubai mall. Very nice pool. The staff is very helpful, specially the reception desk.the breakfast buffet very rich. I enjoyed my stay and I will return for sure. Very positive feedback!

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Helpful?
Thank nada_chammas
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveler, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is...

Bahrain
Reviewed 3 November 2015

Friendly staff, clean, good location, services, rooms, all are excellent , i always stay in this hotel .staff are very goid and helfull, rooms are clean and very comfort, breakfast is very reach and the hotel atmosphere is very relaxing.

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Helpful?
Thank Hashem A
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Mr. Hashem, First of all, thank you very much for your continued loyalty to Al Murooj Rotana Dubai! I am very pleased to read your positive review from your recent stay with us and thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you were again overall...

East Kilbride, United Kingdom
Reviewed 2 November 2015

Booked via Expedia and emailed hotel directly pleading for an early check in. We were lucky enough to get this on arrival and upgraded to Club. I feel the additional benefits (breakfast/wifi/airport transfer/snacks/happy hour) made it good value. The room was lovely with a great view of the pool area. staff were excellent. Nothing was too much trouble-very helpful wifi...

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Helpful?
Thank gillvegas
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveler, Thank you for sharing your positive experience from your recent stay with us at Al Murooj Rotana Dubai on TripAdvisor. I am pleased to read that you and your friends enjoyed your stay with us and you were overall happy with the services provided by our colleagues. It is very special that you appreciated the upgrade to...

chennai
Reviewed 2 November 2015

Location / staff / quality / access is the best .. staff very excellent . Was there for one night right from the enter till i checked out was a delight to stay .. will strongly suggest this hotel ... ...

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Helpful?
Thank Manish M
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Mr. Manish, I am very pleased to read your positive review from your recent stay with us and thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you were overall impressed with the quality of our hotel and service which you describe as “best in class” –...

Reviewed 2 November 2015 via mobile

I recently stayed in the Al Murooj Rotana for 6 nights with my family. From the minute we got there, everything was exceptional. All the members of staff were fantastic and always willing to help We booked taxis and excursions through the concierge desk and everything ran smoothly The location, within walking distance of the Dubai mall was perfect We...

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Helpful?
Thank Ce128
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review following your recent visit to Al Murooj Rotana Dubai on TripAdvisor. We are truly delighted to note that you thoroughly enjoyed your visit to the hotel. Thank you so much for recommending our colleagues for their friendliness, helpfulness and attentiveness throughout all departments which made your stay...

Emirate of Fujairah, United Arab Emirates
Reviewed 2 November 2015

Had nice time. Spaceous rooms. Nice experience at the club lounge. Nice atmosphere . . . Breakfast variaties Great Poooooooool Dubai mall just around the corner Nice restuerant ariund the hotel Thank u

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Helpful?
Thank kalmatrooshi
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for posting your very positive review about Al Murooj Rotana on TripAdvisor. With great pleasure we read from your comments that our hotel exceeded your expectations. We are happy to hear that you appreciated our large variety of culinary offers and that you found our facilities excellent and services outstanding. Be assured that...

Kuwait City, Kuwait
Reviewed 2 November 2015

Well sized rooms, comfortable beds, clean bathrooms, and good service. A very adequate hotel for the Business traveller. However, some attention to details is lacking, for example scale had no batterie, the remote control was not working properly. The lounge on the 14th floor could have been better, especially as it relates to availability of drinks and coffee. And a...

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Helpful?
Thank AGalileo
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Mr. Galileo, Thank you very much for your review of your recent holiday with us at Al Murooj Rotana Dubai. Your valued comments and suggestions are important for us to improve our performance and ensure that all our guests experienced a “Treasured Time”. I am glad that in general you enjoyed your stay and our service while I have...

Brussels, Belgium
Reviewed 2 November 2015

The staff has been incredibly helpful and very professional (also with kids!). I needed to extend my stay and they proved to be very flexible. Rooms are clean, service very good and Wi-Fi is available everywhere. The pool is also nice, clean and plenty of chairs available. Location wise is also very good - the Dubai mall and Burj Khalifa...

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Helpful?
Thank alexcN252DA
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review following your recent visit to Al Murooj Rotana Dubai on TripAdvisor. We are truly delighted to note that you thoroughly enjoyed your visit to the hotel. Thank you so much for recommending our colleagues for their friendliness, helpfulness and attentiveness throughout all departments which made your stay...

Nairobi, Kenya
Reviewed 2 November 2015

Had lunch at a restaurant inside the Al morooj Rotana, with friends. It was a lovely birthday buffet. I can only keep dreaming of how marvelous the food was arranged and tasted that day. there was buffet for everyone. English style, Arabic and Indian too. It was my first time to have a go at Caviar. I love it. There...

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Helpful?
Thank NeueAngy
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you for sharing the kind review with your dining experience at our Pergolas Restaurant. I am glad to learn that our Pergolas indeed lived up to your expectation when you chose it to celebrate your birthday. It is pleasing to read that you and your friends thoroughly enjoyed our culinary offers. Surely, the atmosphere on our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Prominently situated in Downtown Dubai, Al Murooj Rotana, Dubai is an award-winning five star property showcasing grand architecture in a resort-style complex in the middle of Dubai's business and leisure hub. The hotel is located just across Dubai Mall, one of the largest malls in the world and Burj Khalifa, the tallest building in the world. Dubai International Financial Centre and Dubai World Trade Centre are accessible in less than 10 minutes while the closest Metro station (Financial Centre station) can be reached in 10 minutes. Dubai International Airport is a 20 minute drive and Al Maktoum International Airport is 40 minutes away. Stay in one of 247 elegantly designed rooms and suites & 140 deluxe furnished apartments featuring views of the city or the lush courtyard gardens and showcasing modern facilities and amenities for both business and leisure travellers. Explore the hotel's five dining venues including the famous Double Decker pub, known for its British fare, live sports on screens and exciting offers. Host your next meeting, wedding or event in the hotel's diverse meeting facilities featuring eleven meeting rooms and the Al Yasat Grand Ballroom. Stay fit and relax with the state-of-the-art facilities at Bodylines Fitness & Wellness Club featuring a temperature controlled outdoor swimming pool, a fully-equipped gymnasium, steam, sauna, massage rooms, Jacuzzi and tennis courts. ... more   less 

Additional Information about Al Murooj Rotana

Address: Al Saffa St. | opposite Dubai Mall, Dubai 117546, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $227 - $872 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Murooj Rotana 5*
Number of rooms: 387
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Odigeo, Priceline and Travelocity so you can book your Al Murooj Rotana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Al Murooj Rotana Dubai
Hotel Style:
#38 Romantic Hotel in Dubai
#51 Family Hotel in Dubai
#64 Luxury Hotel in Dubai
#74 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Al Murooj Rotana staff and other travellers.
68 questions
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Questions? Get answers from Al Murooj Rotana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you are looking for peace in the rooms ask to not be above the double decker pub, as they have functions in the evenings.”
 of 5 bubbles ManojSAl, 1 Dec 2016 | Read review
“high up and facing the pool”
 of 5 bubbles LeeNSazzle, 27 Nov 2016 | Read review
“High floors get the best views and are away from street level noise.”
 of 5 bubbles dougf805, 20 Nov 2016 | Read review
“Club Rooms are strongly recommended.”
 of 5 bubbles Matt44England, 19 Nov 2016 | Read review
“Pool side of the hotel better.”
 of 5 bubbles simont247, 4 Nov 2016 | Read review
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