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Al Murooj Rotana

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#67 of 543 Hotels in Dubai
Certificate of Excellence
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1,549 Reviews from our TripAdvisor Community

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Showing 1,240: English reviews
Reviewed yesterday NEWvia mobile

This hotel is huge, it occupies a block! Be aware that there is the hotal and also the appartmens (for large groups). The localization is AMAZING, just a few steps from Dubai Mall and Burj Al Khalifa. The service is good.

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Helpful?
Thank renata v
Reviewed yesterday NEWvia mobile

Stayed 6 nights. I do not agree that this is a 5 star hotel. I consider it a 4 star hotel at best. The location of the hotel is good with a 24 hour supermarket behind and little eateries nearby. And Dubai Mall is a brief walk away. The staff are friendly and housekeeping was efficient. All my requests were...

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Thank Raj D
Sydney
Reviewed 2 days ago NEWvia mobile

We stayed here for ten nights and we received 5 star service everyday, rooms were clean as room service was offered twice a day , breakfast buffet was great many choices, dinner was delicious , gym spa sauna steam room all there pool and bar service ,dubai mall across the road a lot to see a lot to do ,...

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Thank Samrhonda1
Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

The stay was quite quick. But made a very lasting impression. The amount of respect you are given as a guest is extremely good. The location is superb. Just across the stress to Dubai Mall. Breakfast was normal. Nothing special.

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Thank azharsdin
Hussein H, General Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your positive review of your quick stay with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services and that you found especially our location suitable for your purpose of visit to Dubai. I appreciate you taking the time to share your...

Reviewed 1 week ago NEWvia mobile

Pros: Room service food is good Next to Dubai Mall Workers are friendly Cons: You can't swim in the swimming pool without an adult if you're 16 or younger Long walk to the pool Bathrooms are very old Hallways SOMETIMES smell but not always

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Thank My name is N
Hussein H, General Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your review and rating of your recent stay with us at Al Murooj Rotana Dubai. Your comment about the age of children unaccompanied in our pool is noted. Rotana follows the international rule which stipulates the age of children being 16 years to be alone in the pool. This is for the...

Reviewed 1 week ago via mobile

The Al Murooj Rotana is a boutique resort that caters to luxurious experiences. The rooms are spacious and well lit, the beds are very comfortable, and the hospitality is excellent. The lobby is spacious and elegant. There are beautiful bouquets of flowers centrally located and the welcome staff offer freshly made coffee and dates for those entering. There is a...

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Helpful?
Thank Tony J
Hussein H, General Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your positive review of your recent stay with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services and that you found especially our location suitable for your purpose of visit to Dubai. Your comment about the strong floral scent in the...

Dorset
Reviewed 1 week ago

We've used this hotel for brunch on numerous occasions and it's always been good. Last Friday we went and it was busy with a Groupon deal which meant it was packed and service suffered. We had to keep asking for drinks and generally service was not up to Al Marooj standard. I feel that the Al Marooj brunch set up...

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Helpful?
Thank MarkB1234
Hussein H, General Manager at Al Murooj Rotana, responded to this review

Dear Mr. Mark, First of all, thank you very much for your continued loyalty to Al Murooj Rotana Dubai!! I am very pleased to read your review on our Friday’s brunch in Pergolas on TripAdvisor. I regret to learn that your dining experience was not as enjoyable as it should have been. Please rest assured that we will take your...

Oxford
Reviewed 1 week ago

Stayed for 3 nights during my trip to Dubai. Check in was speedy, although I had reserved a king room online but this wasnt an option when checking in. The online reservation said king but small print says a diff room could be given instead. Not a major issue for myself but for others it may be. I had a...

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Thank LTrain09
Hussein H, General Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveler, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgment of our warm hospitality, exquisite facilities and especially our location suitable for your purpose of visit to Dubai. We make every effort to maintain the high standards of...

London, United Kingdom
Reviewed 1 week ago

I was very dubious of staying here. We were 3 couple and my friend had booked the apartment as he has stayed here on previous trips. Well I have to say the place was superb. The staff amazing and the overall stay was brilliant. The rooms really spacious and the 3 bedroom apartment was huge. 6 people staying together and...

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Helpful?
Thank ManojSAl
Hussein H, General Manager at Al Murooj Rotana, responded to this review

Dear Mr. Manoj, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgment of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is...

Reviewed 1 week ago via mobile

Excellent venue for convention, meeting rooms with good facilities for audio visual presentations and lectures. Buffet lunch however needs some variation catering Asian or American taste. Sweets and treats were excellent! There's a corner presenting an array of Arabian and Mediterranean choices. Yummy indeed: Pudding and nuts, Baklava and Turkish delights!

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Helpful?
Thank Joseph Aldric G
Hussein H, General Manager at Al Murooj Rotana, responded to this review

Dear Mr. Joseph, I am very pleased to read your review from your recent event for International Convention at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with our meeting rooms, our audio visual facilities and some of...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Prominently situated in Downtown Dubai, Al Murooj Rotana, Dubai is an award-winning five star property showcasing grand architecture in a resort-style complex in the middle of Dubai's business and leisure hub. The hotel is located just across Dubai Mall, one of the largest malls in the world and Burj Khalifa, the tallest building in the world. Dubai International Financial Centre and Dubai World Trade Centre are accessible in less than 10 minutes while the closest Metro station (Financial Centre station) can be reached in 10 minutes. Dubai International Airport is a 20 minute drive and Al Maktoum International Airport is 40 minutes away. Stay in one of 247 elegantly designed rooms and suites & 140 deluxe furnished apartments featuring views of the city or the lush courtyard gardens and showcasing modern facilities and amenities for both business and leisure travellers. Explore the hotel's five dining venues including the famous Double Decker pub, known for its British fare, live sports on screens and exciting offers. Host your next meeting, wedding or event in the hotel's diverse meeting facilities featuring eleven meeting rooms and the Al Yasat Grand Ballroom. Stay fit and relax with the state-of-the-art facilities at Bodylines Fitness & Wellness Club featuring a temperature controlled outdoor swimming pool, a fully-equipped gymnasium, steam, sauna, massage rooms, Jacuzzi and tennis courts. ... more   less 

Additional Information about Al Murooj Rotana

Address: Al Saffa St. | opposite Dubai Mall, Dubai 117546, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $225 - $857 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Murooj Rotana 5*
Number of rooms: 387
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Odigeo and Travelocity so you can book your Al Murooj Rotana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Al Murooj Rotana Dubai
Hotel Style:
#38 Romantic Hotel in Dubai
#51 Family Hotel in Dubai
#64 Luxury Hotel in Dubai
#74 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Al Murooj Rotana staff and other travellers.
68 questions
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Questions? Get answers from Al Murooj Rotana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you are looking for peace in the rooms ask to not be above the double decker pub, as they have functions in the evenings.”
 of 5 bubbles ManojSAl, 1 Dec 2016 | Read review
“high up and facing the pool”
 of 5 bubbles LeeNSazzle, 27 Nov 2016 | Read review
“High floors get the best views and are away from street level noise.”
 of 5 bubbles dougf805, 20 Nov 2016 | Read review
“Club Rooms are strongly recommended.”
 of 5 bubbles Matt44England, 19 Nov 2016 | Read review
“Pool side of the hotel better.”
 of 5 bubbles simont247, 4 Nov 2016 | Read review
5 of 5
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