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I booked in SOFITEL Dubai Downtown before 3 years and I had a good experience. UNFORTUNATELY this time it wasn’t the same, first of all the ac wasn’t working on the first day but got fixed after we complained. Second the bed sheets smiled really...More
Will start with the ratings 5 stars for all the services
Check in was as smooth as it could be and everyone from the concierge to the bell boy and so on greeted and welcomed. Jamuel ( hope I’ve got the name right) was amazingly...More
1 Thank DiptiJ
Response from Fabrice D, General Manager at Sofitel Dubai DowntownResponded 17 July 2018
Dear Dipti J,
Thank you for choosing to stay with us and for posting your review on TripAdvisor.
I very much appreciate the time you have taken out of your busy agenda to share your experience with us. It is always great to receive such...More
This was our second visit to Dubai and our first with our little 3 year old girl. We laboured over the best place to stay and to be honest some of the less favourable reviews on this sight really made us question where. In the...More
My stay started with Hailey at front desk that booked me in, upgraded me to a club member with extra benefits. She was absolutely amazing. All staff at the hotel were very friendly and helpful. Food was fantastic! Swimming pool on the 5th Floor was...More
World class accommodation with fantastic service. The room size and spacious bathroom dwarfs my actual home. Great central location by the Dubai Mall, and restaurants. The hotel laundry service by Tom was top notch.
A magnificent addition to Dubai's luxury accommodation, this brand new hotel blends geometric chic inspiration with Sofitel's passion for excellence and French art de vivre. Open kitchens at Les Cuisines ...Moreoffer all-day international dining in Dubai, while a lobby patisserie takes you right back to Paris. From a spectacular pool terrace to meeting rooms overlooking Sheikh Zayed Road, discover unique conference and event venues in downtown Dubai. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.