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Hotel Sofitel Dubai Downtown

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Sheikh Zayed Rd, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 204
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (4026)
Room & Suite (1081)
Pool & Beach (377)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Sofitel Dubai Downtown
Updated 15/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#235 of 869 hotels in Dubai
Location
Cleanliness
Service
Value
The only International 5-star hotel linked to The Dubai Mall through an air-conditioned skywalk. Apart from the immediate proximity to The Dubai Mall and Burj Khalifa, the hotel is a few minutes away from Coca-Cola Arena, Dubai Opera, City Walk and also offers shuttle bus service to Kite Beach, La Mer Beach, The Mall of the Emirates and other destinations. Sofitel Dubai Downtown guests can avail of special offers at some of Dubai’s most famous attractions that include KidZAnia Dubai, Dubai Aquarium, Reel Cinemas, and Virtual Reality Park. The hotel offers an exceptional setting for business, leisure and exploration within the New and Old Dubai. Welcome to the finer side of sophistication where you can step into a world of refined European heritage linked to a local culture, elegance and seamless luxury.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Books, DVDs, music for children
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Electric kettle
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
85Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
6169Reviews148Q+A100Room tips
Traveller rating
  • 5,055
  • 777
  • 181
  • 89
  • 71
Time of year
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Language
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Popular mentions
Zain S wrote a review Today
Smethwick, United Kingdom1 contribution
Excellent hotel with brilliant service throughout. Lamiaa at front desk for check in was amazing both whilst check in and check out as well providing all the baby amenities at request for a 5month old baby. Awais from housekeeping service also was fantastic throughout our stay. The breakfast Buffett had a big selection and all the staff again faultless. Highly recommend and will definitely be back in the future.
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Date of stay: January 2022Trip type: Travelled with family
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Shona D wrote a review Yesterday
9 contributions
We stayed at the Sofitel Downtown Dubai for two nights and enjoyed excellent hospitality and gracious service. Lamiaa and Manager Laura went out of their way to help us at the front desk, and Steven provided fabulous concierge service. We loved Agnes in the dining room who took her time to make sure we had everything we needed. The hotel has wonderful amenities and very comfortable furniture and lovely views. Breakfast is to die for and one doesn’t know where to start! My son has food allergies and very good care was taken by the sous chef (from Chennai) who walked him through the spread. Excellent customer care all around. Liked the view. We will definitely be back.
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Date of stay: January 2022Trip type: Travelled with family
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Fernando B wrote a review 19 Jan
Boynton Beach, Florida2 contributions
The hotel is fantastic, but the staff is surreal. I’ve never seen in my life a staff so professional, educated and friendly like this. The house keeping especially lead by Mr Chandra, is amazing, the best service of house keeping I’ve ever had. I surely recommend the Sofitel Downtown Dubai.
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Date of stay: January 2022Trip type: Travelled with family
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Response from Sofitel Dubai Downtown, General Manager at Hotel Sofitel Dubai Downtown
Responded yesterday
Dear Y3045ESfernandob, Thank you for choosing to stay with us at Sofitel Dubai Downtown. We are glad that Chandra in Housekeeping took care of your needs all throughout your stay with his warm hospitality. We are looking forward to welcoming you back soon to provide you an another unforgettable experience. Sincerely yours, Sofitel Dubai Downtown Management
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Frédérique d wrote a review 18 Jan
1 contribution
Thank you very much Mozaic team at the swimming pool. You are great and welcoming. We have enjoyed our swim followed by a great lunch with first class service and gentle efficiency . Thank you Hamza !
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Sofitel Dubai Downtown, General Manager at Hotel Sofitel Dubai Downtown
Responded 2 days ago
Dear Yogilux, Many thanks for such a great review and thank you for highly recommending our hotel. I am very happy to read that you enjoyed your visit with us and that you were particularly pleased with the excellent service provided to you by Hamza in Mosaic Pool Bar. It is my pleasure to convey your kind comments to the rest of the team and with no doubt that they will be delighted that their efforts are so well appreciated. It was a pleasure looking after you and we look forward welcoming you back soon. Sincerely yours, Sofitel Dubai Downtown Management
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Patrick wrote a review 17 Jan
1 contribution
Stayed here for a 10 day vacation to Dubai. The hotel is very nice. The room was nice and big with a great bathroom. Our room had a great view of the Burj Khalifa. The breakfast was also very good. The location is perfect if you want to stay downtown. You can easily walk to the train station and to the Dubai Mall. There's a nice pool, but no gym (or maybe the gym was being renovated, not entirely sure). Chandra was our housekeeping person, and he was really great.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
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Response from Sofitel Dubai Downtown, General Manager at Hotel Sofitel Dubai Downtown
Responded 4 days ago
Dear Patrick-O-1337travel, Thank you very much for sharing your complimenting review of your stay with us at Sofitel Dubai Downtown. We are pleased to read you had a wonderful experience and that you were happy with the hotel services. It is truly delightful to know that our team looked after you well and we are grateful for your kind compliments. Allow me to share your valuable comments with the entire team for a job well done. We look forward to have the pleasure of welcoming you again in the near future. Sincerely yours, Sofitel Dubai Downtown Management
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PRICE RANGE
USD 112 - USD 277 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiDowntown Dubai
NUMBER OF ROOMS
350
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Frequently Asked Questions about Hotel Sofitel Dubai Downtown
Which popular attractions are close to Hotel Sofitel Dubai Downtown?
Nearby attractions include Mafia Club (0.07 km), The Six (0.2 km), and Mazaya Shopping Centre (0.4 km).
What are some of the property amenities at Hotel Sofitel Dubai Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Sofitel Dubai Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Sofitel Dubai Downtown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Sofitel Dubai Downtown?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Hotel Sofitel Dubai Downtown?
Conveniently located restaurants include Tipsy Lion, Bab Al Mansour, and CÉ LA VI Dubai.
Are there opportunities to exercise at Hotel Sofitel Dubai Downtown?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Sofitel Dubai Downtown have airport transportation?
Yes, Hotel Sofitel Dubai Downtown offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Sofitel Dubai Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Sofitel Dubai Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Sofitel Dubai Downtown?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Hindi, and Arabic.