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Grosvenor House, A Luxury Collection Hotel, Dubai

Al Emreef Street, Dubai 118500 United Arab Emirates
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Traveller (4466)
Room & Suite (1678)
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What is Travellers’ Choice Best of the Best?
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 05/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grosvenor House, A Luxury Collection Hotel, Dubai
Updated 05/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#14 of 856 hotels in Dubai
2021 Travellers' Choice Best of the Best
Grosvenor House, a Luxury Collection Hotel, Dubai and its two iconic 45 storey towers, Tower One and Tower Two, redefine the world of luxury in Dubai, United Arab Emirates. The hotel's glittering twin towers are an instantly recognizable landmark in the Dubai Marina. The hotel features 749 spacious, contemporary guest rooms, suites, and apartments with signature Luxury Collection beds, large windows with spectacular views of the Marina, complimentary Wi-Fi and attentive on-call butler service. The area's first true social destination, the hotel is located just minutes from the beach, golf clubs, malls, Dubai Internet City, Media City and more, offering an exceptional setting for business, leisure and exploration. Welcome to the finer side of sophistication. Step into a world of refined heritage, suave elegance and effortless chic.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Children's playground
Valet parking
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Outdoor dining area
Special diet menus
Poolside bar
Rooftop bar
Indoor play area for children
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Neck massage
Steam room
24-hour security
Baggage storage
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Sun terrace
Sun umbrellas
Butler service
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Interconnected rooms available
Private balcony
Room service
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Family rooms
Good to know
Harbour View
Languages Spoken
English, French, Russian, Arabic and 5 more
Hotel links
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Full view
91Great for walkers
Grade: 91 out of 100
144Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
6182Reviews336Q+A100Room tips
Traveller rating
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Popular mentions
thegrahams2001 wrote a review Yesterday
edinburgh131 contributions110 helpful votes
I do not know where to start, I recently stayed for 8 nights at the Grosvenor House Dubai and my experience was wonderful. Even before we arrived the communication was outstanding. We were collected at Dubai airport and taken to the hotel. We had arrived very early yet the hotel had our room ready for us. The room was amazing as were all the facilities we tried. Both my wife and I were overwhelmed by the professionalism of the staff we encountered. A special thanks to Gamal and Ruskin on reception always very helpful. We stayed in an Executive room which allowed us access to the 5th Floor Lounge. We enjoyed breakfast, afternoon tea and pre dinner drinks and snacks there. We always received a warm welcome from the staff, and after day one they our names, drinks orders and our preferences, simply brilliant. They even assisted with printing our numbers for a race we were running in Dubai. The standard of foods was outstanding too, not the usual lounge fair, very healthy fresh options, unfortunately the cakes for afternoon tea were too good and I had a few too many. Breakfast was always outstanding, a great way to start our day. Thanks to Robin and his team Arun, Kavindi, Amit, Vivek and the rest. I would really recommend booking an executive room, it is well worth the extra money. We dined in Ruya, absolutely outstanding Chef Colin has created some amazing dishes. Turkish would not be my first option normally but after Ruya I may have to rethink that. Great food, wonderful service and an amazing atmosphere. We dined in Indego and experienced the taster menu with wine, simply amazing. The food was taken to another level and the service we received from Natasha, Errol and Jerry was outstanding. The manager on the evening of 15th June really made our experience memorable, just wonderful. We dined in Siddharta Lounge and again experienced amazing food in wonderful surroundings. The service again was outstanding. Each day we passed the Concierge team in Tower 2 we always received a warm greeting and offers for any tasks or issues we were encountering. We wife enjoyed a spa treatment on the 4th floor of tower 2, wonderful. We used the facilities at the Royal Meridien too, enjoying the grounds and the pools. The staff there too were outstanding, special mention to Daney and Sharif who always greeted us when we arrived and nothing was too much for them. Some days we walked to the Royal Meridien instead of taking the frequent shuttle bus and when we approached the entrance the security man Ehad always came out of his booth to ask us how we were, he always made us feel so welcome. Once he had established we were guests from the Grosvenor he greeted every single time. Please pass on my thanks to the management team for creating such a wonderful hotel to stay in, the staff were all well trained but it was clear they actually enjoyed working at the Grosvenor. All these experiences made our trip so memorable and we will definitely be visiting the Grosvenor House again, it was amazing. Thank you.
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Date of stay: October 2021Trip type: Travelled as a couple
James H wrote a review 23 Oct
Manchester, United Kingdom163 contributions183 helpful votes
This is our 3rd visit to the Grosvenor House and we’re delighted we chose it again. It was 8 years since we last stayed here and it’s still just as good. We did have a few minor niggles on the 1st day but these were rectified very quickly by the fantastic front of house team - Gamal & Laura who are a credit to the Marriott Group. I also need to mention the staff in Sloanes who work tirelessly to look after the guests. The hotel has put in place all the necessary covid precautions but this makes a lot more work for the staff. I don’t think I’ve seen a team of people work harder, especially in the Dubai heat. If you stay at the grosvenor you can use all the facilities of the royal meridien which means the best of both worlds. For me the grosvenor is slightly more sophisticated than the royal meridien but the resort facilities of the meridien are fantastic. Finally a thank you to Laura & Gamal for my wife’s birthday cake, flowers and wine which was very generous. My only suggestion and this is for the Marriott/Starwood Group rather than the Grosvenor itself is to embrace some environmental initiatives. It’s time to ditch plastic straws, single use plastic toiletries and plastic bottles of water.
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Date of stay: September 2021Trip type: Travelled with family
Anchie wrote a review 22 Oct
Seattle, Washington225 contributions78 helpful votes
I read a lot of great reviews of the Grosvenor House and decided to book here for 2 nights. I now fully regret spending the money to stay here. Don’t get me wrong…the convenient location to the Metro Station, the Dubai Marina, and the shuttle to Le Meridien for the beach usage was great but was negated by the very poor service. As a Marriott Gold member, I thought it was a bonus to being upgraded to the Suite Apartment in Tower 1 but boy was I wrong. Outlooking my window I could see that there was construction but didn’t think about the ramifications on that until when I came back at night and heard the noise going on. I am disappointed that the front desk did not mention of the potential noise and ask if I was okay with that. When it came time to change, I don’t understand in that situation why you wouldn’t open up the opportunity for the guest to stay in tower 2 if they wanted to. The corner suite in tower 1 was nice but did take 1 hour to sort everything out. Also, I did ask for a shoe shine service just to test out the response time and that also was very disappointing. Waited for the butler for about 15 mins before I texted marriott app to see the status. Lastly, I wanted to add gift card to my final bill and had mentioned that in the Marriott app the prior night and gave the information. However when it came to checking out, there was no mention of the gift card and had to re-provide the information. Breakfast was good and room service was quick. But overall I would say to avoid this hotel until they provide better service. Just very disappointing!
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Date of stay: October 2021Trip type: Travelled solo
Room Tip: Avoid Apartment Suites until construction is done!
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1 Helpful vote
jak_w09 wrote a review 20 Oct
Nottingham, United Kingdom1 contribution1 helpful vote
We were excited and had strong expectations for the hotel given the TripAdvisor score/reviews and the hotel did not disappoint! From the second we arrived we were incredibly looked after by every single staff member. Their thoughfulness, kindness and helpfulness was second to none. The hotel was beautiful, immaculately clean and the shuttle bus very regular. The food was also excellent, with great variety and a high standard at all eateries. We hope to return and would never consider using a different hotel when in Dubai in the future. Thank you to all the staff for such a wonderful holiday!
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
Lowe2785 wrote a review 20 Oct
Sheffield, United Kingdom386 contributions237 helpful votes
Love this hotel! The staff are the best we’ve encountered anywhere in the world, from the second you arrive at the doors to the room attendants and waiters to the managers. The very best from them all. Big mention to Cindy and Deepak in Level 5, Richel in front of house and the best concierge ever …..but I forgot his name!! Facilities are superb, the spa, the gym, the use of the sister hotel over the road, the restaurants, the executive lounge, just everything. We stay in tower 2 in a premium room, giving access to the executive lounge (Level 5). Love it. Great view of the harbour and the area and a great view of the Atlantis on the palm. There is plenty of amenities in the room, from coffee maker, kettle and other drinks, hairdryer, ironing board, iron, separate shower and bath, tv, bathrobes, clock radio and always lots of water left by the room attendants. We visit this hotel every year and cannot wait to return. The absolute best staff and hotel in this area…….and we’ve been in a few!
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
USD 171 - USD 434 (Based on Average Rates for a Standard Room)
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United Arab EmiratesEmirate of DubaiDubaiThe Marina
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Frequently Asked Questions about Grosvenor House, A Luxury Collection Hotel, Dubai
Which popular attractions are close to Grosvenor House, A Luxury Collection Hotel, Dubai?
Nearby attractions include Dubai Marina Yacht Club (0.3 km), Bar 44 (0.04 km), and Buddha-Bar (0.03 km).
What are some of the property amenities at Grosvenor House, A Luxury Collection Hotel, Dubai?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Grosvenor House, A Luxury Collection Hotel, Dubai?
Top room amenities include a flat screen TV, an additional bathroom, and a bidet.
What food & drink options are available at Grosvenor House, A Luxury Collection Hotel, Dubai?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grosvenor House, A Luxury Collection Hotel, Dubai?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grosvenor House, A Luxury Collection Hotel, Dubai?
Conveniently located restaurants include Al Shorfa Restaurant & Cafe, Indya by Vineet, and Zengo.
Are there opportunities to exercise at Grosvenor House, A Luxury Collection Hotel, Dubai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grosvenor House, A Luxury Collection Hotel, Dubai have an airport shuttle?
Yes, Grosvenor House, A Luxury Collection Hotel, Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grosvenor House, A Luxury Collection Hotel, Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Grosvenor House, A Luxury Collection Hotel, Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grosvenor House, A Luxury Collection Hotel, Dubai?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Hindi.