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Jumeirah Dar Al Masyaf

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Jumeirah Road_ Umm Suqeim 3, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (4182)
Room & Suite (990)
Pool & Beach (625)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Individually wrapped toiletries
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jumeirah Dar Al Masyaf
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#152 of 789 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Full view
Property amenities
Pool / beach towels
Breakfast in the room
Massage
Gift shop
24-hour front desk
Room features
Wake-up service / alarm clock
Room types
Ocean view
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Lagoon View
Languages Spoken
English

Location

Full view
97Great for walkers
Grade: 97 out of 100
55Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
5487Reviews302Q+A100Room tips
Traveller rating
  • 4,826
  • 401
  • 148
  • 53
  • 59
Time of year
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Popular mentions
Zwiky wrote a review 9 Jun
Otterberg18 contributions9 helpful votes
Actually we intended to fly to Seychelles, but due to rising covid cases we decided to cancel and fly to Dubai . We have been at DAM more than 6 times before in the last 6 years and always were happy with our choice. After reading some negative recent reviews we were wondering if something changed. Honestly we still were very happy . We love to travel as a family and before the pandemic we used to travel all over the world and usually love to stay at luxury brands like Jumeirah, LUX*, Raffles.... We are vegetarians and to be honest vegetarian dishes on the kids menu are more than limited. Even the regular menu in some restaurants could need a fresh up in regard to vegetarian options. Therefore our daughter wanted to choose from the regular menu - which first seemed to be a problem as she is 8 years old and we were on a half board base . After informing guest relations, everything was handled super professional and guest orientated. They understood our issues and managed everything in an exceptional way. Overall we had a pleasant stay . Will we come back to DAM when traveling to Dubai? Yes ! We love the atmosphere at Madinat Jumeirah and having a room in a villa makes you feel safer as contacts are reduced. The only issue we see that many guests from certain countries are not wearing masks as they should. Folks , it is called a mouth and nose mask because it should cover mouth AND nose . The mask shouldn’t only cover your chin or be an extra accessory to your Christian Dior beach bag . We have to be happy and thankful being able to travel . And we all should respect the regulations of the country or hotels we are traveling to . DAM/ Jumeirah staff does enforce the regulations to wear a mask but many of those guests doesn’t seem to understand the need of protection in this surreal time. Having this said we would like to thank Sally, Lika, our Butler and Mr Kamish. You all were amazing and made our stay exceptional. Thank You!
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Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Other at Jumeirah Dar Al Masyaf
Responded today
Dear Zwiky, Warm greetings from Jumeirah Dar Al Masyaf. We would like to thank you dearly for taking the time to post your details review on TripAdvisor regarding your recent stay with us. It is very gratifying to learn that we were able to deliver high level of customer service which our resort is renowned for. We thank you for recognizing our attention to detail and exceptional service provided by our dedicated team members. Additionally we truly thank you for highlighting to us the vegetarian options for children which requires our attention and please do know that this is being looked into. We also acknowledge your feedback regarding the wearing of masks and we would ensure to brief the team to strengthen this regulation with all guests. Thank you once again and we look forward to welcoming to welcoming you and your family back to yet another amazing stay with us. Sincerely, The Management Team Jumeirah Dar Al Masyaf
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cc453 wrote a review 5 Jun
Liverpool, United Kingdom7 contributions5 helpful votes
Once again we had an amazing stay in Villa 911 with our two children. Hassan our butler was amazing and so attentive and couldn’t do enough to make our stay wonderful. We have stayed in this hotel a few times and it always lives up to our expectations. The room was lovely and seems to have been recently refurbished. Pool and beach stunning. Wonderful breakfast and restaurants were great. All the staff in this hotel are so friendly and helpful. This is by far the best hotel in Dubai. Thanks again for an amazing weekend.
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Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Other at Jumeirah Dar Al Masyaf
Responded today
Dear Cc453, We thank you dearly for for sharing such a wonderful review on TripAdvisor regarding your recent stay at Jumeirah Dar Al Masyaf. It is with great pleasure to read that you and your family had such a great stay with us and that you found Hassan a particular highlight. Your kind words would most certainly be shared with Hassan. We also delighted to know that you enjoyed the overall resort facilities and we look forward to welcoming you back to yet another amazing stay. Sincerely, The Management Team Jumeirah Dar Al Masyaf
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gnasser2021 wrote a review May 2021
1 contribution1 helpful vote
I highly recommend this hotel for anyone spendind their vacation in Dubai. We had a wonderful experience there. Every staff member we encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! A great thank you to Waleed at the Arboretum and to Stan the butler for the Villa # 2 at Dar el Masyaf.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Other at Jumeirah Dar Al Masyaf
Responded 2 weeks ago
Dear Gnasser2021, Warm greetings from Jumeirah Dar Al Masyaf. It is with great honor to know that you consider Jumeirah Dar Al Masyaf to be the best in Dubai and found Waleed and Stan to be a particular highlight during your stay. We would most certainly share your kind feedback with the team which would motivate them even further to deliver expectational services to all. Your kind recommendations is highly appreciated and we look forward to welcoming you back to yet another wonderful stay with us. Sincerely, The Management Team Jumeirah Dar Al Masyaf
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TAIMOOR8 wrote a review May 2021
Abu Dhabi, United Arab Emirates96 contributions28 helpful votes
Was not my first, and I feel sorry to see the level of quality are not as good as it used to be. The current management must work hard to improve the brand by improving the experience of guests. Good luck!
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Other at Jumeirah Dar Al Masyaf
Responded 2 weeks ago
Dear TAIMOOR8, Warm greetings from Jumeirah Dar Al Masyaf and thank you for taking the time to share your experience with us on TripAdvisor. We are disappointed to read that you have left our resort feeling unsatisfied. We would like to express our sincerest apologies that we were unable to meet your expectations regarding our service levels. We take information such as this very seriously and we want to assure you that this has been shared with the team for improvements to be made in our overall services. Thank you once again for sharing your honest feedback with us, we do hope that you would consider returning to allow us another opportunity to showcase the true Jumeirah standard of services which we are known for. Please do not hesitate to contact us directly at AQDAMGeneralmanager@jumeirah.com, in hopes that we may discuss further or any future bookings with us. We look forward to hear from you. Sincerely, The Management Team Jumeirah Dar Al Masyaf
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Patrik wrote a review May 2021
1 contribution
We stayed in Dar Al Masyaf as a regular quests many times before covid and now we stayed first time “after” covid so we had much experience to compare what has changed. Due to our flight delay we arrived early morning, we were checked in hotel reception by Mahmoud. We asked hotel for ground floor room before our arrival but that type of room wasn’t ready for us. Nevertheless, Mahmoud was very cooperative and keen to find ground floor room as we demanded as well he arranged an addinitional lunch for us for dinner we missed last evening. Very satisfied with his attitude. Villas are renewed, we stayed in #10 with fantastic view ar Burj Al Arab. Since we paid for HB we tried most of restaurants in resort even that are not included. Breakfast suit us most in Arboretum - best managed and well organized breakfast compared to other options. Mainly guy named Ryan was very accomodation, even if we asked for special coffee and extra meals, quite table etc... I have to say all the staff that we talked to in Arboretum was very positive and keen. (Many greetings to Chika, as well) Regarding dinner I would like to point out restaurants where we were very satisfied: PaiThai, Trattoria, RocKFish. Even if the resort is struggeling with covid restriction they do all they best for customers to be satisfied. Every day we attended fitness centre - great staff, they are very friendly. We tried a couple of delicious salads and after workout drinks. Everything was very good. Compared to years before, you could feel that the number of staff is lowered, some services are limited (no smorgasbord buffet, some restaurants closed, buttleers are serving for more villas..etc.), but for us after almost 2years without sea and hotels, it was pretty nice to stay there. Looking forward to travelling to DaM again, we have already made a reservation of 3 rooms on late september with all family. Best regards, Patrik
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Other at Jumeirah Dar Al Masyaf
Responded 3 weeks ago
Dear PatrikCho, Warm greetings from Jumeirah Dar Al Masyaf. Allow us to take this opportunity to thank you for your ongoing support and loyalty towards Jumeirah Group. We are truly grateful for you kind recognition of the amazing services provided by Mahmoud, Ryan and Chika. We would most certainly share your kind sentiments with the teams of the Hotel. We also delighted to read that we managed to provide your room preference and that you managed to try the various outlets across the resort. It is with great pleasure knowing that you thoroughly enjoyed your overall stay with us. Thank you once again and we look forward to welcoming you back to your second home in Dubai. Sincerely, The Management Team Jumeirah Dar Al Masyaf
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PRICE RANGE
USD 220 - USD 1,240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dar al masyaf at madinat jumeirah hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiUmm Suqeim 3 / Umm Suqeim
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Frequently Asked Questions about Jumeirah Dar Al Masyaf
Which popular attractions are close to Jumeirah Dar Al Masyaf?
Nearby attractions include Wild Wadi Waterpark (0.3 km), Wild Wadi Water Park (0.4 km), and WOW Kids Amusement Arcade (0.1 km).
What are some restaurants close to Jumeirah Dar Al Masyaf?
Conveniently located restaurants include Arabian Tea House, Sardina Seafood Restaurant, and Ocean Blue & Pool Bar.
Are there any historical sites close to Jumeirah Dar Al Masyaf?
Many travellers enjoy visiting Jumeirah Archaeological Site (8.1 km) and Jumeirah Archaeological Site (8.9 km).
Does Jumeirah Dar Al Masyaf have any great views?
Yes, guests often enjoy the ocean view available here.